ZipRecruiter

Log In

1

Manager Systems Support Engineer Jobs in Ohio (NOW HIRING)

GROB Systems, Inc.

Technical Support Engineer

Bluffton, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management to ensure successful equipment performance throughout its lifecycle. The successful ... This position is based at the GROB Systems manufacturing facility and is primarily focused on ...

New

United Airlines

Labvantage LIMS Support Engineer

Cincinnati, OH

$73K - $174K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... system. Your Role * Provide L1/L2 support for LIMS issues. * Troubleshoot SQL, Java, Groovy, and ... release management. Your Skills and Experience * We are looking for Bachelor's in IT, Pharma ...

Innomotics LLC

Manufacturing Support Engineer

Norwood, OH · On-site

$63 - $117/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your Future Role The Manufacturing Support Engineer will be a part of the Product Engineering team ... Familiarity with BOM management, engineering changes, and ERP systems. * Understanding of electric ...

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

Desktop Support Engineer Job Type: Onsite | 5 Days a Week Duration: 7+ Months Location: Cincinnati ... systems. * Execute hardware refresh cycles and manage user data migrations. * Provide remote and ...

Innomotics

Manufacturing Support Engineer

Norwood, OH

$63K - $117K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are looking for a Manufacturing Support Engineer to join our team at Innomotics. The Industry ... Familiarity with BOM management, engineering changes, and ERP systems. * Understanding of electric ...

Loricus

Support Engineer Intern

Independence, OH

The support engineer intern's duties are to provide responsive support onsite and remotely, to ... system alerts.This person is responsible for providing exceptional service to their assigned ...

LayerCake Technologies

Support Engineer II

Dayton, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Support Engineer II Company: Skynet Innovations Location: Dayton, OH (Hybrid) About the ... S with quarterly reviews. Technical Proficiencies: * Ticketing software: Incident management and ...

LayerCake

Support Engineer II

Dayton, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support Engineer II Company: Skynet Innovations Location: Dayton, OH (Hybrid) About the Role ... S with quarterly reviews. Technical Proficiencies: * Ticketing software: Incident management and ...

LayerCake Technologies

Support Engineer II

Dayton, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Support Engineer II Company: Skynet Innovations Location: Dayton, OH (Hybrid) About the ... S with quarterly reviews. Technical Proficiencies: * Ticketing software: Incident management and ...

Skynet Innovations

Support Engineer II

Dayton, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support Engineer II Company: Skynet Innovations Location: Dayton, OH (Hybrid) About the Role ... S with quarterly reviews. Technical Proficiencies: * Ticketing software: Incident management and ...

Path Forward IT

Support Engineer I

Cincinnati, OH · On-site

Support Engineer I Location: Remote in CST or EST Role Overview The Support Engineer I provides ... Incident management and time allocation * Remote Support Tools: Ability to remote into systems ...

previous pagenext page

Showing results 21-40

All JobsSystems Support Engineer JobsManager Systems Support Engineer JobsManager Systems Support Engineer Jobs in Ohio

Manager Systems Support Engineer information

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are popular job titles related to Manager Systems Support Engineer jobs in Ohio?

For Manager Systems Support Engineer jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Manager Systems Support Engineer jobs in Ohio look for?

The top searched job categories for Manager Systems Support Engineer jobs in Ohio are:

What cities in Ohio are hiring for Manager Systems Support Engineer jobs?

Cities in Ohio with the most Manager Systems Support Engineer job openings:

Manager Systems Support Engineer jobs near you
Infographic showing various Manager Systems Support Engineer job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Support Engineer- Tier II

Lyra Technology Group

Cincinnati, OH • On-site

$70K - $75K/yr

Other

Re-posted 22 days ago

Job description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.
Lyra Technology Group is looking for a full-time Tier II Support Engineer to join the team at one of our operating companies. The Tier II Support Engineer will work out of one of our clients' headquarters as part of an IT team to diagnose and troubleshoot technical issues, maintain computer systems, and provide remote and on-site support. They should be comfortable with quickly adapting to new technologies and working both independently and in a team environment.
Your work as the Tier II Support Engineer includes several components:
Diagnose and troubleshoot technical issues
Maintain computer systems
Provide remote and onsite support
Maintain documentation of processes, issues, and solutions
Our ideal Tier II Support Engineer has the following qualifications:
Proven experience working as a Tier 2 IT engineer for at least 3 years
Excellent customer service and communication skills
Excellent problem-solving and analytical skills
Ability to explain technical solutions in a clear and understandable manner
Experience in 365 administration
Networking experience
Experience trouble shooting printers
Experience with Azure
A degree in Information Technology is a plus
MS - 102 certification is a plus
MD - 102 certification is a plus
The targeted base compensation for this role is $70,000-$75,000 and will operate in Cincinnati, OH. If you're motivated by meaningful client relationships, strategic selling, and a dynamic work environment, we want to hear from you!

Apply