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Manager Salesforce Support Engineer Jobs (NOW HIRING)

Echodyne Corp

Support Engineer

Kirkland, WA

Maintain and update support cases within our CRM tracking system (Salesforce.com) * On occasion ... Engineering or Computer Science degree * 2 + years of experience in equivalent role (internships ...

Salesforce, Inc.

Senior Instructor

Atlanta, GA · On-site

... Lead, Support Engineer, Success Manager, Solution Engineer, or Product Manager Salesforce Certified in Data Cloud, and/or Agentforce Specialist Experience supporting customer adoption, change ...

Pew Charitable Trusts

Manager, Salesforce

Washington, DC · Hybrid

$143.30K - $160.10K/yr

Position Overview The Manager, Salesforce, is responsible for the successful operation, strategic ... This role ensures the platform aligns with organizational priorities, supports stakeholder ...

Accellor

Technical Program Manager, Salesforce

San Jose, CA · On-site

$151.20K - $195.70K/yr

Altera is seeking a Technical Program Manager (TPM) to lead strategic initiatives across Salesforce ... Experience supporting GTM strategy or revenue operations * Exposure to AI/ML or data engineering ...

Accellor

Technical Program Manager, Salesforce

San Jose, CA

$151.20K - $195.70K/yr

Altera is seeking a Technical Program Manager (TPM) to lead strategic initiatives across Salesforce ... Experience supporting GTM strategy or revenue operations * Exposure to AI/ML or data engineering ...

VanEck

Salesforce Administrator

Manhattan, NY · On-site

Collaborate with developers and the Sales Technology team for technical solutions beyond ... Experience in project management, Salesforce support, and administration (including third-party ...

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All JobsManager Salesforce Support Engineer Jobs

Manager Salesforce Support Engineer information

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$38K

$84.3K

$149K

How much do manager salesforce support engineer jobs pay per year?

As of May 29, 2026, the average yearly pay for manager salesforce support engineer in the United States is $84,294.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Salesforce Support Engineer vs Salesforce Support Engineer?

AspectManager Salesforce Support EngineerSalesforce Support Engineer
CertificationsSalesforce Certified Administrator, Advanced Support certificationsSalesforce Certified Administrator, Support certifications
Work EnvironmentLeads support teams, manages escalations, strategic planningProvides technical support, resolves user issues, maintains Salesforce instances
ResponsibilitiesTeam management, process improvement, client communicationIssue troubleshooting, user training, system maintenance

The main difference is that the Manager Salesforce Support Engineer oversees support teams and strategic initiatives, while the Salesforce Support Engineer focuses on technical issue resolution and user support. The manager role involves leadership and planning, whereas the support engineer role is more hands-on with technical tasks.

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Manager Salesforce Support Engineer jobs near you

Release Manager - Salesforce & .NET (Azure DevOps)

VIS IT Solutions Inc

Richmond, VA • On-site

Contractor

Posted 20 days ago

Job description

Hi,

Please find the job description below

Title: Release Manager - Salesforce & .NET (Azure DevOps)

Location: Remote is okay – Richmond, VA (travel onsite if required)

Duration: 3-6 months contract

Inviting applications for the role of Release Manager – Salesforce & .NET (Azure DevOps)
We are seeking a seasoned Release Manager & DevOps Practitioner with experience to architect, optimize, and manage release pipelines and change control processes across complex enterprise environments. This role demands expertise in modern DevOps practices, automation, CI/CD, and governance for effective and risk-controlled software delivery.

Responsibilities
• Architect, implement, and manage robust release management strategies for multi-tier applications across environments.
• Design and optimize CI/CD pipelines using Azure DevOps for Salesforce and .NET applications.
• Manage Salesforce deployments using Gearset, ensuring proper version control, metadata handling, and rollback strategies.
• Coordinate releases for .NET applications leveraging Azure DevOps pipelines and related automation tools.
• Implement sandbox management strategies, including data seeding and refresh cycles for Salesforce environments.
• Own and enforce change control processes, ensuring compliance with regulatory and audit requirements.
• Collaborate with development, QA, operations, and security teams to ensure smooth, high-quality deployments with minimal risk.
• Automate manual software delivery and environment provisioning tasks for efficiency and reliability.
• Execute release readiness reviews, coordinate deployment schedules, and manage post-change support and incident triage.
• Lead and document enterprise Change Advisory Board (CAB) meetings, facilitating risk assessment and communications.
• Track, measure, and report on deployment frequency, change failure, lead time, and rollback metrics; drive continual service improvement.
• Mentor and coach engineers on DevOps and change control best practices, process adherence, and tool usage.
• Lead root cause analysis for failed changes and drive permanent improvement.

Minimum Qualifications
• Bachelor’s/Master’s degree in Computer Science, Engineering, or related field.
• 7+ Years experience in Software Engineering, Release Management, DevOps Engineering, and Change/Configuration Management roles.
• Hands-on experience with Gearset for Salesforce release management.
• Proven track record managing releases for Salesforce and .NET applications in enterprise environments.
• Deep understanding of ITIL change management processes and release governance frameworks.
• Experience with risk, compliance, audit, and regulatory reporting in a large IT environment.
• Strong communicator, with experience coordinating cross-functional teams and Change Approval Boards.
Preferred Qualifications/ Skills
• Experience with Salesforce DX, git, and source-driven development.
• Familiarity with Azure DevOps Boards, Confluence for work item tracking and release planning.