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Manager Salesforce Support Engineer Jobs (NOW HIRING)

Manage incidents, escalations, and root cause analysis. * Support user access, platform ... Salesforce support or administration experience. * ITIL knowledge. * Experience with SQL, scripting ...

Project Manager - Salesforce

Reston, VA · Hybrid

$102.50K - $121.20K/yr

Coordinate with business stakeholders, Salesforce developers, architects, administrators, QA teams ... Support UAT planning, test coordination, defect tracking, and deployment readiness activities.

Senior Manager, Salesforce Delivery

$128.50K - $157.10K/yr

You will lead a multidisciplinary team of developers, administrators, release engineers, and ... This position is not eligible for immigration sponsorship and support. Please do not apply if at ...

Senior Manager, Salesforce Platform

Pleasanton, CA · On-site

$139.70K - $170.80K/yr

Functional architects / Flow specialists, CPQ specialists, Admins and developers. * Create space ... Salesforce supports complex business processes without constant firefighting. * Specialists can ...

Senior Manager, Salesforce Platform

Atlanta, GA

$120.70K - $147.60K/yr

Functional architects / Flow specialists, CPQ specialists, Admins and developers. * Create space ... Salesforce supports complex business processes without constant firefighting. * Specialists can ...

Senior Manager, Salesforce Platform

Portland, OR · On-site

$137.50K - $167.50K/yr

Functional architects / Flow specialists, CPQ specialists, Admins and developers. * Create space ... Salesforce supports complex business processes without constant firefighting. * Specialists can ...

Functional architects / Flow specialists, CPQ specialists, Admins and developers. * Create space ... Salesforce supports complex business processes without constant firefighting. * Specialists can ...

Support ongoing platform enhancements and process improvements Data Management & Quality * Maintain ... Work closely with business stakeholders, IT teams, and Salesforce admins/developers * Participate ...

Support ongoing platform enhancements and process improvements Data Management & Quality * Maintain ... Work closely with business stakeholders, IT teams, and Salesforce admins/developers * Participate ...

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Manager Salesforce Support Engineer information

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$38K

$84.3K

$149K

How much do manager salesforce support engineer jobs pay per year?

As of May 30, 2026, the average yearly pay for manager salesforce support engineer in the United States is $84,294.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Salesforce Support Engineer vs Salesforce Support Engineer?

AspectManager Salesforce Support EngineerSalesforce Support Engineer
CertificationsSalesforce Certified Administrator, Advanced Support certificationsSalesforce Certified Administrator, Support certifications
Work EnvironmentLeads support teams, manages escalations, strategic planningProvides technical support, resolves user issues, maintains Salesforce instances
ResponsibilitiesTeam management, process improvement, client communicationIssue troubleshooting, user training, system maintenance

The main difference is that the Manager Salesforce Support Engineer oversees support teams and strategic initiatives, while the Salesforce Support Engineer focuses on technical issue resolution and user support. The manager role involves leadership and planning, whereas the support engineer role is more hands-on with technical tasks.

More about Manager Salesforce Support Engineer jobs
What cities are hiring for Manager Salesforce Support Engineer jobs? Cities with the most Manager Salesforce Support Engineer job openings:
What are the most commonly searched types of Salesforce Support Engineer jobs? The most popular types of Salesforce Support Engineer jobs are:
What states have the most Manager Salesforce Support Engineer jobs? States with the most job openings for Manager Salesforce Support Engineer jobs include:

Associate Principal Engineer - Salesforce Architect

Nagarro

Atlanta, GA

$66.25 - $82.25/hr

Full-time

Posted 21 days ago


Job description

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale - across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues.

That is where you come in!

Job Description

Job Summary:
We are seeking a Salesforce Architect with basic CPQ (Configure, Price, Quote) experience to design, develop, and oversee the implementation of Salesforce solutions that align with business needs. The ideal candidate will have strong expertise in Salesforce architecture, system integrations, security models, and automation, along with a foundational understanding of Salesforce CPQ to support pricing and quoting processes.

Key Responsibilities:

1. Salesforce Solution Architecture & Design

  • Define Salesforce architecture strategy, best practices, and governance standards.
  • Design scalable, high-performance Salesforce solutions aligned with business objectives.
  • Ensure seamless integration between Salesforce and third-party applications (ERP, finance, marketing automation, etc.).
  • Develop data models, security structures, and automation frameworks within Salesforce.
  • Support CPQ-related configurations and enhancements as needed.

2. Salesforce Development & Customization

  • Oversee the design, development, and deployment of custom Salesforce applications.
  • Lead customization efforts using Apex, Visualforce, Lightning Web Components (LWC), and Flows.
  • Implement and optimize Salesforce automation, including workflow rules, process builders, and approval processes.
  • Support basic CPQ configurations, such as pricing rules, product catalogs, and quote templates.

3. Integration & Data Management

  • Lead Salesforce integration with external systems (ERP, billing, CRM, etc.) using REST/SOAP APIs, Mulesoft, and middleware tools.
  • Oversee data migration strategies, ensuring data quality and integrity across platforms.
  • Manage Salesforce security, user roles, profiles, permission sets, and sharing rules.

4. CPQ Support & Enhancements

  • Assist with basic Salesforce CPQ configurations, including pricing structures, approval workflows, and quote templates.
  • Work with sales and finance teams to ensure CPQ functionalities align with business needs.
  • Troubleshoot CPQ-related issues and recommend process improvements.

5. Stakeholder Collaboration & Leadership

  • Collaborate with business leaders, IT teams, developers, and admins to translate business needs into technical solutions.
  • Provide guidance and mentorship to Salesforce developers and administrators.
  • Engage with executive leadership to align Salesforce capabilities with strategic goals.

6. Implementation, Support & Continuous Improvement

  • Oversee Salesforce releases, system upgrades, and new feature rollouts.
  • Ensure system stability, security, and performance by proactively monitoring Salesforce environments.
  • Provide technical support, troubleshooting, and documentation.
  • Continuously evaluate and improve Salesforce processes and user adoption.
Qualifications
  • 8+ years of hands-on experience in Salesforce development and architecture, 12 years+ overall experience.
  • 1-2 years of experience with Salesforce CPQ (basic understanding of product catalogs, pricing rules, and quote templates).
  • Strong expertise in Salesforce Sales Cloud, Service Cloud, and Experience Cloud.
  • Proficiency in Apex, Visualforce, Lightning Web Components (LWC), SOQL, and REST/SOAP APIs.
  • Experience with Salesforce integrations (Mulesoft, APIs, middleware, or ETL tools).
  • Salesforce certifications preferred (e.g., Application Architect, System Architect, or CPQ Specialist).
  • Strong problem-solving, analytical, and communication skills.

Preferred Qualifications:

  • Experience with Salesforce Revenue Cloud and Billing.
  • Familiarity with Agile/Scrum methodologies.
Additional Information

Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.