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Manager Salesforce Support Engineer Jobs (NOW HIRING)

Salesforce

Technical Support Engineer

Seattle, WA · On-site

... Salesforce.Duties & Responsibilities:Lead the end-to-end customer technical experience by managing ... Prior experience in customer-facing roles such as Technical Support, Solutions Engineering ...

Litera

Senior Manager, Salesforce Development

Denver, CO · Hybrid

$150K - $180K/yr

Why this Role Matters The Senior Manager, Salesforce Engineering is a senior technical and people ... developers or technical leads. * Demonstrated experience supporting Salesforce at scale in a SaaS ...

Flowserve

Senior CRM Salesforce Developer

Irving, TX · On-site

$120K - $147K/yr

Salesforce Digital Experience / IT Reports To: IT Manager - Salesforce Position Summary Flowserve ... Support integration efforts using web services and APIs, including REST, SOAP, JSON, and XML.

Salesforce, Inc.

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here ... Prior experience in customer-facing roles such as Technical Support, Solutions Engineering ...

Becton, Dickinson and Company

$120K - $147K/yr

... Engineering Manager, Salesforce to lead and inspire teams focused on all aspects of our Salesforce ... Estimate resourcing and costs, support business cases, and develop high-level program plans Minimum ...

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Manager Salesforce Support Engineer information

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$38K

$84.3K

$149K

How much do manager salesforce support engineer jobs pay per year?

As of Sep 14, 2026, the average yearly pay for manager salesforce support engineer in the United States is $84,294.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Salesforce Support Engineer vs Salesforce Support Engineer?

AspectManager Salesforce Support EngineerSalesforce Support Engineer
CertificationsSalesforce Certified Administrator, Advanced Support certificationsSalesforce Certified Administrator, Support certifications
Work EnvironmentLeads support teams, manages escalations, strategic planningProvides technical support, resolves user issues, maintains Salesforce instances
ResponsibilitiesTeam management, process improvement, client communicationIssue troubleshooting, user training, system maintenance

The main difference is that the Manager Salesforce Support Engineer oversees support teams and strategic initiatives, while the Salesforce Support Engineer focuses on technical issue resolution and user support. The manager role involves leadership and planning, whereas the support engineer role is more hands-on with technical tasks.

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Manager Salesforce Support Engineer jobs near you
Infographic showing various Manager Salesforce Support Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $84,294 per year, or $40.5 per hour.

Associate Principal Engineer - Salesforce Architect

Atlanta, GA • On-site

Nagarro
IT Services • 1 - 5K employees
Learn more about Nagarroexternal

$66.25 - $82.25/hr

Full-time

Re-posted 9 days ago

Nagarro rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Company Description
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale - across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues.
That is where you come in!
Job Description
Job Summary:
We are seeking a Salesforce Architect with basic CPQ (Configure, Price, Quote) experience to design, develop, and oversee the implementation of Salesforce solutions that align with business needs. The ideal candidate will have strong expertise in Salesforce architecture, system integrations, security models, and automation, along with a foundational understanding of Salesforce CPQ to support pricing and quoting processes.
Key Responsibilities:
1. Salesforce Solution Architecture & Design
  • Define Salesforce architecture strategy, best practices, and governance standards.
  • Design scalable, high-performance Salesforce solutions aligned with business objectives.
  • Ensure seamless integration between Salesforce and third-party applications (ERP, finance, marketing automation, etc.).
  • Develop data models, security structures, and automation frameworks within Salesforce.
  • Support CPQ-related configurations and enhancements as needed.

2. Salesforce Development & Customization
  • Oversee the design, development, and deployment of custom Salesforce applications.
  • Lead customization efforts using Apex, Visualforce, Lightning Web Components (LWC), and Flows.
  • Implement and optimize Salesforce automation, including workflow rules, process builders, and approval processes.
  • Support basic CPQ configurations, such as pricing rules, product catalogs, and quote templates.

3. Integration & Data Management
  • Lead Salesforce integration with external systems (ERP, billing, CRM, etc.) using REST/SOAP APIs, Mulesoft, and middleware tools.
  • Oversee data migration strategies, ensuring data quality and integrity across platforms.
  • Manage Salesforce security, user roles, profiles, permission sets, and sharing rules.

4. CPQ Support & Enhancements
  • Assist with basic Salesforce CPQ configurations, including pricing structures, approval workflows, and quote templates.
  • Work with sales and finance teams to ensure CPQ functionalities align with business needs.
  • Troubleshoot CPQ-related issues and recommend process improvements.

5. Stakeholder Collaboration & Leadership
  • Collaborate with business leaders, IT teams, developers, and admins to translate business needs into technical solutions.
  • Provide guidance and mentorship to Salesforce developers and administrators.
  • Engage with executive leadership to align Salesforce capabilities with strategic goals.

6. Implementation, Support & Continuous Improvement
  • Oversee Salesforce releases, system upgrades, and new feature rollouts.
  • Ensure system stability, security, and performance by proactively monitoring Salesforce environments.
  • Provide technical support, troubleshooting, and documentation.
  • Continuously evaluate and improve Salesforce processes and user adoption.

Qualifications
  • 8+ years of hands-on experience in Salesforce development and architecture, 12 years+ overall experience.
  • 1-2 years of experience with Salesforce CPQ (basic understanding of product catalogs, pricing rules, and quote templates).
  • Strong expertise in Salesforce Sales Cloud, Service Cloud, and Experience Cloud.
  • Proficiency in Apex, Visualforce, Lightning Web Components (LWC), SOQL, and REST/SOAP APIs.
  • Experience with Salesforce integrations (Mulesoft, APIs, middleware, or ETL tools).
  • Salesforce certifications preferred (e.g., Application Architect, System Architect, or CPQ Specialist).
  • Strong problem-solving, analytical, and communication skills.

Preferred Qualifications:
  • Experience with Salesforce Revenue Cloud and Billing.
  • Familiarity with Agile/Scrum methodologies.

Additional Information
Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.

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