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Manager Salesforce Experience Jobs (NOW HIRING)

Smarsh

Senior Manager, Salesforce Platform

Atlanta, GA · On-site

$137K - $167K/yr

Smarsh empowers its customers to manage risk and unleash intelligence in their digital ... Experience leading in-house Salesforce teams (not just projects or consultancies) * Strong working ...

Smarsh

Senior Manager, Salesforce Platform

Portland, OR · On-site

$137K - $167K/yr

Smarsh empowers its customers to manage risk and unleash intelligence in their digital ... Experience leading in-house Salesforce teams (not just projects or consultancies) * Strong working ...

Privia Health

Senior Manager, Salesforce Engineering

$128K - $157K/yr

Experience: 8+ years of deep experience within the Salesforce platform ecosystem, with at least 3+ years in a dedicated engineering leadership, team lead, or technical management capacity. * Platform ...

Privia Health

Senior Manager, Salesforce Engineering

$128K - $157K/yr

Experience: 8+ years of deep experience within the Salesforce platform ecosystem, with at least 3+ years in a dedicated engineering leadership, team lead, or technical management capacity. * Platform ...

Expert Technology Services

Salesforce Developer

Phoenix, AZ · On-site

$55 - $73/hr

Job Title Salesforce Developer (Experience Cloud) Location: Phoenix, AZ (Hybrid - onsite once per ... Managed Sharing. * Define and maintain governance standards, branching strategies, and CI/CD ...

Smarsh

Senior Manager, Salesforce Platform

Atlanta, GA · On-site

$137K - $167K/yr

Smarsh empowers its customers to manage risk and unleash intelligence in their digital ... Experience leading in-house Salesforce teams (not just projects or consultancies) * Strong working ...

Atria Group LLC

SalesForce - SFDC Lead

Cincinnati, OH · On-site

$53.25 - $70.50/hr

Experience in SFDC Design, Analysis, Configuration & Coding. * Good analytical & problem solving skills. * In-depth understanding of SFDC CRM application (Service Cloud) capabilities and constraints.

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Manager Salesforce Experience information

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How much do manager salesforce experience jobs pay per year?

As of Jul 12, 2026, the average yearly pay for manager salesforce experience in the United States is $83,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Salesforce Experience vs Salesforce Administrator?

AspectManager Salesforce ExperienceSalesforce Administrator
CertificationsSalesforce Certified Administrator, Advanced Administrator, or Consultant certificationsSalesforce Certified Administrator or Advanced Administrator
Work EnvironmentLeads teams, manages projects, and oversees Salesforce implementationsConfigures and maintains Salesforce platform, supports users
ResponsibilitiesStrategy, team management, process optimizationSystem configuration, user support, data management

The Manager Salesforce Experience typically oversees teams and projects, focusing on strategy and leadership, while the Salesforce Administrator handles daily platform configuration and user support. Both roles require Salesforce certifications, but the manager role emphasizes leadership and project management within the Salesforce environment.

What does a Manager Salesforce Experience do?

A Manager Salesforce Experience oversees the implementation, customization, and optimization of Salesforce platforms within a company. They lead teams to ensure Salesforce solutions align with business objectives, improve user adoption, and enhance customer experience. Their responsibilities often include project management, collaborating with stakeholders, training users, and staying updated on Salesforce best practices and new features. Typically, they serve as a bridge between business and technical teams, ensuring Salesforce delivers measurable value to the organization.

What are some typical challenges a Manager Salesforce Experience faces when leading a Salesforce implementation team?

A Manager Salesforce Experience often encounters challenges such as aligning diverse business requirements with Salesforce capabilities, managing stakeholder expectations, and ensuring user adoption across departments. Balancing technical project management with hands-on problem-solving and team coaching is also common, as is keeping up with Salesforce platform updates. Effective communication and cross-functional collaboration are essential to overcome these hurdles, as the manager acts as a bridge between technical teams, business leaders, and end users.

What are the key skills and qualifications needed to thrive as a Manager Salesforce Experience, and why are they important?

To thrive as a Manager Salesforce Experience, you need expertise in Salesforce platform administration, CRM strategy, and a solid background in business analysis, typically supported by relevant Salesforce certifications. Familiarity with tools like Salesforce Sales Cloud, Service Cloud, and data integration systems is crucial. Strong leadership, effective communication, and problem-solving skills help drive team performance and stakeholder engagement. These skills are vital for optimizing CRM solutions, leading successful implementations, and ensuring alignment with organizational goals.
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Manager Salesforce Experience jobs near you
Senior Manager, Salesforce Platform

Senior Manager, Salesforce Platform

Smarsh

Atlanta, GA • On-site

$137K - $167K/yr

Full-time

Re-posted 12 days ago

Job description

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

We're looking for a Salesforce Platform Manager to lead our in-house Salesforce team and take end-to-end ownership of the platform as a core business system.
This role is not about micromanaging tickets or being the smartest admin in the room. It's about setting technical direction, enabling specialists, and ensuring Salesforce scales cleanly across Sales, Service, and post-sale operations.
Our Salesforce footprint spans:
- Sales Cloud (complex sales motions)
- Service Cloud & Agentforce (support, automation, AI-assisted workflows)
- Salesforce CPQ (high-volume SaaS + complex Enterprise deals)
- Heavy automation and Flow-driven business logic
You'll lead a team of strong individual contributors with deep domain expertise, and your job is to align them, unblock them, and keep the platform healthy and intentional.
How will you contribute?
  • Platform Ownership & Strategy
  • Own Salesforce as a long-term platform, not a collection of features
  • Set and maintain a clear vision for: Architecture, Automation patterns, Custom vs standard trade-offs, Ensure Salesforce evolves deliberately as the business grows and changes
  • Team Leadership
  • Lead and grow a cross-functional Salesforce team, including: Functional architects / Flow specialists, CPQ specialists, Admins and developers.
  • Create space for specialists to own their domains while maintaining coherence across the platform.
  • Establish clear ownership boundaries, decision-making norms, and review practices.
  • Technical Direction
  • Be hands-on enough to: Review designs, Challenge assumptions, Spot architectural risk early.
  • Hands-off enough to: Trust domain experts, avoid becoming the single point of failure.
  • Promote consistent patterns across Flows, CPQ, integrations, and data models
  • Business Partnership
  • Act (or better still, grow your team members into a position where they can act) as the senior Salesforce partner to: Sales / SalesOps, Global Services, Global Support, Revenue Operations / Finance, Legal.
  • Translate business strategy into platform priorities.
  • Push back on short-term fixes that create long-term fragility.
  • Delivery & Operational Excellence
  • Balance roadmap work with operational stability
  • Ensure: Clean deployments and release management, Sensible technical debt management, Strong documentation and knowledge sharing.
  • Establish metrics for platform health, not just delivery velocity
  • What Success Looks Like
  • Salesforce supports complex business processes without constant firefighting.
  • Specialists can move fast within clear architectural guardrails.
  • Sales, Support and Service teams trust the system and rely on it.
  • New products, pricing models, or service motions don't require rethinking the entire platform.
  • The Salesforce team is seen as a strategic partner, not an order-taking function.
What will you bring?
  • 7+ years working with Salesforce in increasingly senior roles
  • Experience leading in-house Salesforce teams (not just projects or consultancies)
  • Strong working knowledge of: Sales Cloud and Service Cloud, Salesforce automation (Flow-first environments), CPQ concepts and lifecycle impacts (even if not the deepest CPQ expert)
  • Experience with CPQ in SaaS or subscription businesses
  • Familiarity with, or eagerness to learn, Agentforce, AI-driven service workflows, or advanced Service Cloud features.
  • Background working closely with Finance, RevOps, or Legal stakeholders.
  • Salesforce Architect or advanced cloud certifications.
  • Proven ability to lead senior ICs and specialists.
  • Comfortable making - and defending - architectural decisions.
  • Able to balance speed, flexibility, and maintainability.
  • Knows when to say "not now" and when to invest properly.
  • You think in systems and trade-offs, not tools.
  • You value clarity, ownership, and sustainable design.
  • You respect deep expertise and know how to leverage i
  • You care as much about what not to build as what to build.
$137,500 - $167,500 a year
The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process.

The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training.

Local cost of living assessments are done for each new hire at the time of offer.
About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
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