Job Summary:
Cognizant is a leading provider in the technology sector, and they are seeking a Salesforce Health Cloud Architect to design and own end-to-end Salesforce solutions for the healthcare payer industry. The role involves leading architecture design, defining scalable solution patterns, and providing governance across development teams.
Responsibilities:
• Design and lead end-to-end Salesforce architecture leveraging Health Cloud, Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud
• Define scalable solution patterns for payer operations including member engagement, care management, claims servicing, and provider relations
• Lead technical discovery sessions, architecture design workshops, and solution reviews with business and IT stakeholders
• Translate business requirements into secure, scalable, and high-performing Salesforce solutions
• Provide governance and technical leadership across development teams, ensuring adherence to Salesforce best practices and enterprise standards
Qualifications:
Required:
• 15+ years of experience in CRM or digital platforms, including significant experience as a Salesforce Technical or Solution Architect
• 8+ years of hands-on Salesforce experience with strong architecture ownership
• Proven expertise in Salesforce Health Cloud implementations and payer domain workflows
• Strong experience with Salesforce integrations, including APIs, middleware, and event-based architectures
• Demonstrated experience in client-facing architecture, solution consulting, and translating complex technical concepts to business stakeholders
• Excellent communication, analytical, and presentation skills
Preferred:
• Salesforce certifications such as Health Cloud Accredited Professional/Specialist, Service Cloud Consultant, OmniStudio, Data Cloud, or Salesforce Architect credentials
• Experience with Salesforce Data Cloud, OmniStudio, Einstein AI, or Industry Clouds
• Knowledge of healthcare data standards such as FHIR/HL7
• Familiarity with AWS or cloud-native integration platforms
• Experience in healthcare consulting or system integration environments
• Exposure to contact center integrations such as Amazon Connect, NICE, Genesys, or Five9
Company:
Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era. Founded in 1994, the company is headquartered in Teaneck, USA, with a team of 10001+ employees. The company is currently Late Stage.