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Manager Program Manager Jobs in Rhode Island (NOW HIRING)

About the role The Vulnerability & Cloud Security Program Manager leads the enterprise vulnerability management and cloud security posture management (CSPM) programs, ensuring timely identification ...

Position Summary We are seeking a Manager, Travel Expense Program to lead the daytoday governance, operations, and system management of the enterprise travel expense program. This role is responsible ...

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Manager Program Manager information

How do Manager Program Managers typically balance overseeing multiple projects while supporting their teams' development?

Manager Program Managers often juggle several large-scale initiatives simultaneously, which requires strong organizational skills and effective delegation. They regularly meet with project leads to monitor progress, troubleshoot issues, and ensure alignment with organizational goals, while also providing mentorship and professional development opportunities for their teams. Striking a balance between delivering results and fostering team growth involves transparent communication, setting clear expectations, and empowering team members to take ownership of their work.

What is a Program Manager?

A Program Manager is a professional responsible for overseeing and coordinating multiple related projects within an organization to achieve strategic objectives. They manage the overall program, ensuring that individual projects align with business goals, stay on schedule, and meet budgetary requirements. Program Managers work closely with project managers, stakeholders, and executive leadership to address risks, allocate resources, and facilitate communication across teams.

What is the average salary for a programme manager?

The average salary for a program manager varies depending on experience, industry, and location, but typically ranges from $80,000 to $150,000 annually. Senior program managers with specialized skills or certifications can earn higher salaries, especially in technology and finance sectors.

How much is a program manager paid?

Program managers typically earn between $80,000 and $150,000 annually, depending on experience, industry, and location. Senior or specialized program managers with certifications like PMP can earn higher salaries, especially in technology and finance sectors.

What are the key skills and qualifications needed to thrive as a Manager Program Manager, and why are they important?

To thrive as a Manager Program Manager, you need strong leadership, project management expertise, and a background in business or a related field, often supported by a bachelor's degree and PMP or similar certification. Familiarity with project management tools like Microsoft Project, Asana, or Jira, as well as budgeting and reporting systems, is typically required. Excellent communication, strategic thinking, and stakeholder management are essential soft skills for overseeing complex programs and guiding teams. These competencies ensure effective program delivery, alignment with organizational goals, and the ability to navigate challenges across multiple projects.

What does a manager of program management do?

A manager of program management oversees multiple related projects within an organization, ensuring they align with strategic goals. They coordinate teams, manage budgets, track progress, and communicate with stakeholders to deliver programs on time and within scope. Strong leadership, planning skills, and familiarity with project management tools are essential for this role.

Is manager or program manager higher?

A program manager typically oversees multiple related projects and focuses on strategic alignment, while a manager usually supervises a specific team or department. In many organizations, a program manager holds a higher or more senior position than a manager, especially in terms of scope and responsibilities. However, titles and hierarchy can vary by company.

What is the difference between Manager Program Manager vs Project Manager?

AspectManager Program ManagerProject Manager
CredentialsTypically requires a bachelor's degree, PMP or PgMP certification often preferredUsually requires a bachelor's degree, PMP certification common
Work EnvironmentOversees multiple projects within a program, strategic focusManages individual projects, tactical focus
Employer & Industry UsageUsed in tech, finance, healthcare for large initiativesCommon across industries for specific project delivery

The main difference is that a Manager Program Manager oversees multiple related projects to achieve strategic goals, while a Project Manager focuses on managing a single project from start to finish. Program Managers have a broader scope, often coordinating teams and resources across projects, whereas Project Managers concentrate on delivering specific project outcomes on time and within budget.

What are the most commonly searched types of Program Manager jobs in Rhode Island? The most popular types of Program Manager jobs in Rhode Island are:
What job categories do people searching Manager Program Manager jobs in Rhode Island look for? The top searched job categories for Manager Program Manager jobs in Rhode Island are:
What cities in Rhode Island are hiring for Manager Program Manager jobs? Cities in Rhode Island with the most Manager Program Manager job openings:
Infographic showing various Manager Program Manager job openings in Rhode Island as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.
Senior Program Manager (GCC Operate Phase)

Senior Program Manager (GCC Operate Phase)

Citizens

Johnston, RI • Hybrid

$175K - $250K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Job description

Senior Program Manager - Global Capabilities Center (Operate Phase) 

Location and Work Model
This role requires a four day on site, one remote hybrid work schedule in one of the following organizational hubs
Johnston, RI
Phoenix, AZ
Westwood or Medford, MA
Plano, TX
Iselin, NJ
Pittsburgh, PA
Franklin, TN
Cleveland, OH
Chicago, IL

Role Focus: GCC Operate Phase Program Oversight

The Senior Program Manager for GCC Operate Phase is responsible for ensuring the ongoing consistency, and operational maturity of Citizens Global Capability Center for the Operate phase. 
This role is responsible for the end-to-end program governance, buildout, and operational oversight of the Operate Phase within the Global Capability Center (GCC). This role partners closely with enable the broader GCC and enterprise global strategy. The Operate Phase focuses on stabilizing and scaling operations by implementing the full global operating model, ensuring consistent service delivery, and meeting defined SLAs and KPIs. 
This phase includes end-to-end talent management, governance oversight, vendor management, and execution of core support functions. It also drives continuous improvement.

Key Responsibilities:
Operate phase Program Leadership
    Provide strategic program leadership for GCC Operate Phase focused on the operating model optimization, communications, vendor oversight, and enablement of the global operating model.
    Establish and manage an integrated program roadmap aligned to GCC maturity stages (startup, scale, optimize, transform).
    Drive consistency in operating models, controls, governance, and service delivery across enabling functions.
Cross-Functional Stakeholder Management
    Act as a central point of coordination between ETS, GCC leadership, and service providers for the Operate Phase.
    Facilitate executive-level updates, steering committees, and decision forums related to the operate phase.
    Drive alignment across global and regional stakeholders with competing priorities and dependencies.
Transformation & Continuous Improvement
    Identify opportunities to improve efficiency, effectiveness, and scalability through process re-engineering, automation, and digitization.
    Support enterprise transformation initiatives impacting the operate phase, including system implementations, policy changes, and operating model shifts.
    Promote standardization and adoption of best practices across the GCC ecosystem.
Financial & Resource Management
    Support business case development for new services, expansions, or transformation initiatives.
    Optimize resource utilization across internal teams and external partners.

Required Qualifications:
Experience
    10+ years of experience in program management, operations, or shared services within large, complex enterprises.
    Demonstrated experience supporting or leading large programs with having GCC Build-Operate-Transfer expertise or M&A expertise as a plus
    Proven track record managing large-scale, cross-functional programs and/or GCC or shared services environments.
Skills & Competencies
    Strong program and portfolio management expertise 
    Deep understanding of enterprise governance, risk management, and compliance principles.
    Exceptional stakeholder management and executive communication skills.
    Strong analytical, financial, and problem-solving capabilities.
    Ability to operate effectively in ambiguous, fast-evolving environments.


Hours and Schedule
40 hours per week
Monday through Friday


Pay Transparency
The salary range for this position is $175,000 to $250,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience. 

Benefits
Comprehensive benefits include medical, dental, and vision coverage, retirement plans, parental leave, flexible work arrangements, education reimbursement, wellness programs, and generous paid time off exceeding local requirements.

Citizens Benefits Overview

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.