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Manager Of Program Operations Jobs in Michigan (NOW HIRING)

Nexcess

Manager of Reliability Operations

Southfield, MI · On-site +1

$110K - $150K/yr

About the Role We're looking for a Manager of Reliability Operations to lead how we detect, respond to, and learn from failures across our platform ecosystem. This role sits at the intersection of ...

Nexcess

Manager of Reliability Operations

Southfield, MI · On-site +1

$110K - $150K/yr

About the Role We're looking for a Manager of Reliability Operations to lead how we detect, respond to, and learn from failures across our platform ecosystem. This role sits at the intersection of ...

Nexcess

Manager of Reliability Operations

Southfield, MI · On-site +1

$110K - $150K/yr

About the Role We're looking for a Manager of Reliability Operations to lead how we detect, respond to, and learn from failures across our platform ecosystem. This role sits at the intersection of ...

Magna

Program Manager

Troy, MI

The Program Manager (PM) is responsible for program management throughout the entire product life ... Comply with requirements for the use or operation of machines or equipment. * Comply with Personal ...

Magna

Program Manager

Troy, MI · On-site

The Program Manager (PM) is responsible for program management throughout the entire product life ... Comply with requirements for the use or operation of machines or equipment. * Comply with Personal ...

Chemico Group

Program Manager

Lake Orion, MI · On-site

Program & Operational Leadership * Lead and manage all aspects of the Chemical Management Services (CMS) program in accordance with contractual Scope of Work (SOW) requirements. * Serve as primary ...

Ennis Center For Children

Program Director

Waterford, MI · On-site

$77K/yr

Ensures effective fiscal management of Program operations. Accurately and timely prepares, maintains, and reviews all Program-related budgetary reports, contract-specific procedures, and other Agency ...

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Manager Of Program Operations information

What are the key skills and qualifications needed to thrive as a Manager of Program Operations, and why are they important?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.

What are some common challenges faced by a Manager of Program Operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

What does a Manager of Program Operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What does a program operations manager do?

A program operations manager oversees the planning, execution, and coordination of multiple projects within an organization to ensure they meet goals, deadlines, and budgets. They manage teams, develop processes, and use tools like project management software to optimize efficiency and effectiveness across programs.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What are the most commonly searched types of Of Program Operations jobs in Michigan? The most popular types of Of Program Operations jobs in Michigan are:
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What job categories do people searching Manager Of Program Operations jobs in Michigan look for? The top searched job categories for Manager Of Program Operations jobs in Michigan are:
What cities in Michigan are hiring for Manager Of Program Operations jobs? Cities in Michigan with the most Manager Of Program Operations job openings:
Manager Of Program Operations jobs near you
Infographic showing various Manager Of Program Operations job openings in Michigan as of May 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Manager of Reliability Operations

Manager of Reliability Operations

Nexcess

Southfield, MI • On-site, Remote

$110K - $150K/yr

Full-time

Retirement

Posted 23 days ago

Job description

About Nexcess
Nexcess brings together a portfolio of hosting, cloud, and digital experience brands to deliver high-performance infrastructure and services to businesses worldwide.
Our platforms power mission-critical applications for thousands of customers. Reliability is foundational to everything we do. We operate complex environments spanning virtualization, storage, networking, and application hosting; where performance, availability, and consistency matter at scale.
This is a permanent, full-time, remote position.
US Pay Band - $110K - $150K Actual compensation will vary based on experience, skills, and location.
About the Role
We're looking for a Manager of Reliability Operations to lead how we detect, respond to, and learn from failures across our platform ecosystem.
This role sits at the intersection of Operations and Engineering, bringing structure to incident response, accountability to follow-through, and clarity to reliability insights. You'll ensure that what we learn from production directly improves how our platforms are built, operated, and scaled.
What You'll DoOwn Reliability Operations & Incident Command
  • Continuously evolve and improve incident management, change management, and post-incident practices
  • Establish clear standards for incident declaration, severity, escalation, and communication
  • Ensure consistent execution across teams and continuous process improvement
  • Own the incident command function, including roles, structure, and operating procedures
  • Lead or oversee major incident response in a 24/7 production environment
  • Build and manage on-call incident commander rotations with global coverage
Drive Learning, Accountability & Reliability Strategy
  • Own post-incident reviews, ensuring strong root cause analysis and clear documentation
  • Translate incident trends into actionable reliability improvements
  • Drive completion of corrective actions across teams; escalate when needed
  • Define and maintain service performance and reliability targets (availability, latency, error rates)
  • Own observability strategy, including monitoring, alerting, and signal quality
  • Improve detection, reduce time to resolution, and increase platform resilience
  • Partner with Engineering and Operations on capacity planning, patching, and lifecycle decisions
  • Ensure reliability insights directly inform platform and infrastructure roadmaps
  • Collaborate with Security on vulnerability response, patch prioritization, and compliance alignment
Operate Across a Complex Platform Environment
  • Work across environments including virtualization platforms (VMware), distributed storage (Ceph), Linux-based systems, and hybrid cloud infrastructure
  • Support platforms that span dedicated hosting, managed applications, and high-availability cloud services
  • Ensure reliability practices scale across multiple products, brands, and customer environments
  • Provide regular, data-driven reporting to leadership on availability, incident trends, and operational performance
  • Act as the central authority on reliability insights across teams
What You Bring
  • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience)
  • 7+ experience in systems operations, site reliability, or platform engineering
  • 2+ years experience leading teams or major operational functions
  • Proven experience managing incidents in a 24/7 production environment
  • Strong background in troubleshooting, root cause analysis, and operational improvement
  • Experience with change management practices
Platform & Tooling Experience
  • Monitoring and observability platforms (e.g., Datadog, Prometheus, Grafana, New Relic)
  • Incident management and alerting tools (e.g., PagerDuty, Opsgenie)
  • Infrastructure and platform technologies (Linux systems, VMware, Ceph, cloud platforms)
  • Logging and telemetry systems (centralized logging, metrics, tracing)
  • Ability to translate complex technical data into clear insights
  • Strong communication skills, especially in high-pressure situations

Nice to Have
  • Background in Computer Science, Engineering, or a related field
  • Experience in managed hosting, cloud infrastructure, or SaaS environments
  • Experience defining and tracking system reliability and performance targets
  • Familiarity with ITIL or similar operational frameworks
  • Exposure to VMware, Ceph, Linux, and Windows platforms
  • Relevant certifications (AWS, RHCE, etc.)

We Offer:
  • Traditional and Roth 401k with company matching
  • A collaborative team culture
  • Consistent/set work hours
  • Challenging non-redundant daily duties
  • A voice in how things get done

Disclaimer:
This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains "at will".
Equal Employment Opportunity Policy: Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.

#LI-Remote
Employment Type: Full-Time

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