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Program Operations Jobs in Michigan (NOW HIRING)

GT Independence

Program (Operations) Manager

Portage, MI · On-site

$70K - $80K/hr

The Program (Operations) Manager manages the operational unit to assist and support real-time operations. The Program Manager facilitates the utilization of resources to achieve customer satisfaction ...

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Program Operations information

What job makes 10,000 a month without a degree?

Program operations roles can sometimes pay $10,000 or more per month, especially in senior or specialized positions that require strong organizational, communication, and technical skills. These roles often involve managing projects, coordinating teams, or overseeing processes in various industries, and may not require a formal degree if the candidate has relevant experience or certifications. High earning potential depends on experience, industry, and location.

What jobs make $1,000,000 a year?

In the field of Program Operations, high-level executive roles such as Chief Operating Officer (COO) or Program Director at large organizations can reach or exceed $1 million annually, especially with bonuses and stock options. These positions typically require extensive experience, strategic skills, and leadership in managing complex programs or operations. Most roles in this field do not typically reach this income level without executive responsibilities or ownership stakes.

What is the role of program operations?

Program operations involve managing and coordinating the daily activities, resources, and processes necessary to ensure a program runs efficiently and achieves its objectives. This role often includes overseeing budgets, workflows, and team collaboration, and may require skills in project management tools and process optimization.

What is the difference between Program Operations vs Program Coordinator?

AspectProgram OperationsProgram Coordinator
ResponsibilitiesOversees program implementation, manages budgets, develops policies, and ensures compliance.Assists with program activities, coordinates schedules, and supports event planning.
Required CredentialsTypically requires a bachelor’s degree, experience in program management, and familiarity with industry regulations.Usually requires a bachelor’s degree, strong organizational skills, and some experience in program support.
Work EnvironmentOften in office settings, managing teams and collaborating with stakeholders.Primarily in office or field settings, providing direct support to program staff.
Employer & Industry UsageCommon in nonprofit, government, and corporate sectors managing complex programs.Used across similar sectors for supporting program delivery and coordination.

Program Operations roles focus on managing the overall execution, compliance, and strategic aspects of programs, while Program Coordinators handle day-to-day support and logistical tasks. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive in Program Operations, and why are they important?

To excel in Program Operations, you need strong organizational, project management, and analytical skills, often supported by a degree in business, management, or a related field. Familiarity with project management software (like Asana or Trello), data analysis tools, and sometimes certifications such as PMP are typically utilized. Excellent communication, problem-solving, and adaptability are standout soft skills for coordinating teams and ensuring smooth program delivery. These abilities are critical for efficiently executing programs, meeting objectives, and maintaining operational excellence.

What are Program Operations?

Program Operations refers to the processes, systems, and teams responsible for planning, coordinating, and executing the day-to-day activities of a program within an organization. This role ensures that programs run efficiently, meet their objectives, and comply with organizational policies and regulations. Program Operations professionals often handle budgeting, scheduling, resource management, and reporting to support successful program delivery. They act as a bridge between strategic planning and practical execution, ensuring all aspects of a program are aligned and functioning smoothly.

How does a Program Operations professional typically collaborate with cross-functional teams to ensure program success?

Program Operations professionals often serve as a bridge between various departments such as project management, finance, and human resources. They facilitate communication by organizing regular meetings, tracking deliverables, and ensuring that all stakeholders are aligned on program goals and timelines. Effective collaboration involves addressing any roadblocks quickly, coordinating resources, and maintaining detailed documentation to support transparency. This role requires strong interpersonal skills and adaptability, as priorities can shift based on program needs.

Is operations a high-paying job?

Program operations roles can offer competitive salaries, especially with experience, certifications, and in certain industries like technology or finance. However, pay varies widely based on location, company size, and level of responsibility, with senior positions typically earning higher wages.
What are the most commonly searched types of Program Operations jobs in Michigan? The most popular types of Program Operations jobs in Michigan are:
What are popular job titles related to Program Operations jobs in Michigan? For Program Operations jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Program Operations jobs in Michigan look for? The top searched job categories for Program Operations jobs in Michigan are:
Program Operations jobs near you
Infographic showing various Program Operations job openings in Michigan as of June 2026, with employment types broken down into 79% Full Time, 14% Part Time, 1% Temporary, and 6% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.
Program (Operations) Manager

Program (Operations) Manager

GT Independence

Battle Creek, MI • On-site

$70K - $80K/hr

Full-time

PTO

Posted 23 days ago

GT Independence rating

6.5

Company rating: 6.5 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

74th of 228 rated social care providers

Job description

Make a Meaningful Impact Every Day

At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.

Our Mission

To help people live a life of their choosing, regardless of age or ability.

GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National “Best and Brightest Companies to Work For.” We are also proudly certified as a Great Place to Work® for 2026/2027—a distinction reserved for top employers committed to outstanding employee experiences.

The Program (Operations) Manager manages the operational unit to assist and support real-time operations. The Program Manager facilitates the utilization of resources to achieve customer satisfaction, productivity, payroll schedule adherence, and goal attainment. 

RESPONSIBILITIES AND DUTIES

  • Develop and monitor key performance metrics to measure staff performance and operations functions
  • Regularly evaluates business processes, procedures, and systems and makes recommendations for improvement
  • Participates in business development for recently acquired contracts
  • Participates in quality improvement projects and leads efforts in continuous improvement
  • Monitors workloads of the group and re-assigns tasks appropriately
  • Responsible for meeting payroll schedule requirements so that payroll is distributed on time
  • Prepares reports
  • Monitors and measures current compliance standards
  • Collaborates with other managers and departments to develop, maintain, and update policies, procedures, and training materials
  • Responsible for staffing, staff development, and training
  • Builds and maintains relationships with states and agencies as the key liaison
  • Resolves escalated customer complaints
  • Develops staff in a way that aligns with the Company's vision and values
  • Responsible for internal communications within the unit as well as with external stakeholders
  • Applies GT Independence values to the operational group
  • Other duties as assigned


EDUCATION

  • Bachelor’s Degree required. Bachelor's in business management or business administration preferred.


EXPERIENCE AND QUALIFICATIONS

  • At least two years of Operations experience
  • Excellent written and oral communication skills
  • Experience in supervision and leadership
  • Extensive experience in working on complex projects with critical thinking and problem solving
  • Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines
  • Effective time management skills
  • Ability to build positive relationships and communicate with people of diverse backgrounds and abilities
  • Experience building highly effective teams
  • Competence in Microsoft Office Suite
  • Competence in utilizing multiple software applications

WORK ENVIRONMENT

  • Work is performed in a typical office setting or hybrid work arrangement.


As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.

Our operations team is driven by trust, autonomy, and—yes—fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.

We value excellence, but we won’t micromanage to achieve it. If you are selfmotivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.

Grow your career with us. Grow your impact with us.

_____________________________________________

What Culture & Belonging Means at GT: Bring Your Authentic Self To Work

GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.

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