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Manager Of Program Operations Jobs in Indiana (NOW HIRING)

Parkhurst Dining

Manager of Operations

Hanover, IN

JOB SUMMARY As part of the management team, the manager of operations works under the direction of ... Proficient in Microsoft software programs. * Basic skills in math and financial management required.

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Manager Of Program Operations information

How much do ops managers earn?

Operations managers typically earn a median annual salary of around $100,000, though this can vary based on industry, experience, and location. Higher salaries are common in large organizations or specialized sectors, and many operations managers hold certifications like PMP or Six Sigma to enhance earning potential.

What does a Manager of Program Operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What does an operations program manager do?

An operations program manager oversees the planning, execution, and coordination of multiple projects within an organization to ensure strategic goals are met. They manage resources, monitor progress, and communicate with stakeholders, often using project management tools and methodologies. Strong leadership, organizational skills, and understanding of business processes are essential for this role.

What are some common challenges faced by a Manager of Program Operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

What are the top 3 skills of a program manager?

A program manager needs strong leadership skills to coordinate multiple projects and teams, excellent communication abilities to convey goals and expectations clearly, and advanced organizational skills to manage timelines, resources, and budgets effectively. Proficiency in project management tools and methodologies, such as Agile or PMP, is also essential for success in this role.

Is a program manager a high paying job?

A program manager is generally considered a well-paying role, with salaries often exceeding those of entry-level positions due to the level of responsibility, required skills, and experience. Compensation varies by industry, location, and organization size, but it typically includes a competitive salary, bonuses, and benefits. Advanced certifications and project management tools like MS Project or Agile methodologies can influence earning potential.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What are the key skills and qualifications needed to thrive as a Manager of Program Operations, and why are they important?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.
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Manager Of Program Operations jobs near you
Program (Operations) Manager

Program (Operations) Manager

GT Independence

Mishawaka, IN • On-site

Full-time

PTO

Re-posted 20 days ago

GT Independence rating

6.5

Company rating: 6.5 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

75th of 234 rated social care providers

Job description

Make a Meaningful Impact Every Day
At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you're in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.
Our Mission
To help people live a life of their choosing, regardless of age or ability.
GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National "Best and Brightest Companies to Work For." We are also proudly certified as a Great Place to Work® for 2026/2027-a distinction reserved for top employers committed to outstanding employee experiences.
The Program (Operations) Manager manages the operational unit to assist and support real-time operations. The Program Manager facilitates the utilization of resources to achieve customer satisfaction, productivity, payroll schedule adherence, and goal attainment.
RESPONSIBILITIES AND DUTIES
  • Develop and monitor key performance metrics to measure staff performance and operations functions
  • Regularly evaluates business processes, procedures, and systems and makes recommendations for improvement
  • Participates in business development for recently acquired contracts
  • Participates in quality improvement projects and leads efforts in continuous improvement
  • Monitors workloads of the group and re-assigns tasks appropriately
  • Responsible for meeting payroll schedule requirements so that payroll is distributed on time
  • Prepares reports
  • Monitors and measures current compliance standards
  • Collaborates with other managers and departments to develop, maintain, and update policies, procedures, and training materials
  • Responsible for staffing, staff development, and training
  • Builds and maintains relationships with states and agencies as the key liaison
  • Resolves escalated customer complaints
  • Develops staff in a way that aligns with the Company's vision and values
  • Responsible for internal communications within the unit as well as with external stakeholders
  • Applies GT Independence values to the operational group
  • Other duties as assigned

EDUCATION
  • Bachelor's Degree required. Bachelor's in business management or business administration preferred.

EXPERIENCE AND QUALIFICATIONS
  • At least two years of Operations experience
  • Excellent written and oral communication skills
  • Experience in supervision and leadership
  • Extensive experience in working on complex projects with critical thinking and problem solving
  • Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines
  • Effective time management skills
  • Ability to build positive relationships and communicate with people of diverse backgrounds and abilities
  • Experience building highly effective teams
  • Competence in Microsoft Office Suite
  • Competence in utilizing multiple software applications

WORK ENVIRONMENT
  • Work is performed in a typical office setting or hybrid work arrangement.

As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.
Our operations team is driven by trust, autonomy, and-yes-fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.
We value excellence, but we won't micromanage to achieve it. If you are self-motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.
Grow your career with us. Grow your impact with us.
What Culture & Belonging Means at GT: Bring Your Authentic Self To Work
GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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