Manager Of Computer Operations Jobs in San Rafael, CA

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Departmental Overview
The Department of Electrical Engineering and Computer Sciences (EECS) in both the College of Engineering and the College of Computing Data Science and Society (CDSS), is the largest department on the Berkeley campus, consisting of over 130 faculty, adjunct, active emeriti and PIR appointments, 3,600+ undergraduates both in the College of Engineering and Letters and Science, 800+ graduate students, and 60+ staff members. EECS programs are consistently ranked in the top three by many measures, including U.S. News & World Report's national and global ranking. Annual operating budget (not including expenditures related to research, faculty start-ups, and student fellowships) for EECS is $40+ million.
The Department is actively engaged in teaching and research in the disciplines of Artificial Intelligence, Computational Biology, Databases, Graphics, Hardware / Architecture, Human-Computer Interaction, Operating Systems / Networking, Programming Systems / Software, Scientific Computing, Theory, Vision (in Computer Science) as well as Biosystems, Communication/Networking, Communications/Physical Layer, Control, Design, Modeling, and Analysis, Electromagnetics/Antennas, Integrated Circuits, Optics, Physical Electronics Devices, Physical Electronics/MEMS, Optoelectronics, Energy, Robotics, Signal Processing for Image & Video, Signal Processing for Speech & Audio (in Electrical Engineering). Computer Science operates research and instructional laboratories in Soda Hall and Sutardja Dai Hall, and Electrical Engineering operates similar facilities in Cory Hall and Sutardja Dai Hall. EECS also has a significant technical staff support structure to provide support for research and instructional laboratories and fabrication facilities.
Reporting to the Department Manager (MSO), this position provides senior-level operational leadership and ensures the effective administration of a large and complex academic department. The position manages and coordinates a broad range of administrative operations and serves as a key advisor to departmental leadership on operational strategy, organizational effectiveness, human resources administration, and process improvement.
The incumbent independently analyzes and resolves complex operational issues, develops and implements business processes, manages staff and administrative support functions, and coordinates with numerous campus stakeholders to ensure efficient and consistent delivery of services. Through strategic planning, process improvement, and the exercise of independent judgment, the position promotes organizational effectiveness and supports the department's academic and research mission.
Application Review Date
The First Review Date for this job is: July 21, 2026 or Until Filled
Responsibilities
30% Administrative Operations Leadership and Strategic Coordination: Provides leadership for departmental administrative operations and develops strategies to support the effective functioning of one of the largest and most complex academic departments on campus. Manages and coordinates operational activities spanning multiple buildings, research units, and functional areas, exercising a high degree of autonomy and independent judgment.
• Advises departmental leadership regarding operational priorities, service delivery models, resource allocation, and opportunities for organizational improvements.
• Serves as the primary liaison and coordinates activities with IT, facilities, instructional support, audiovisual staff, research administration teams, and campus partners to ensure continuity of operations and effective execution of departmental priorities.
• Coordinates operations with EECS research administration teams and independently managed research laboratories to establish common practices, improve efficiencies, and promote organizational consistency across administrative units.
• Leads planning and execution for major departmental events, conferences, commencement activities, building closures, and other high-profile initiatives requiring coordination among multiple stakeholder groups.
• Establishes operational policies, service standards, and procedures to ensure consistent delivery of services across departmental and research operations.
• Provides operational leadership for department-wide services including mail and package distribution, copy and printing resources, conference room administration, and customer service functions for over 130 faculty/instructors, 80 staff, and 800 graduate students spanning 10 floors in multiple buildings across campus.
• Directs and oversees front office operations for the EECS Cory Hall complex, including development of service models, establishment of operational priorities, and supervision, training, and performance management of student employees supporting departmental services.
25% Organizational Planning, Process Improvement, and Data Analysis: Leads strategic process improvement initiatives and provides analytical support for organizational planning and operational decision-making.
• Performs short- and long-term operational planning and develops recommendations to address emerging business needs and resource requirements.
• Conducts assessments of current administrative operations and independently develops recommendations to modernize services and improve organizational effectiveness.
• Leads analysis and redesign of administrative processes to improve efficiency, eliminate single points of failure, and ensure continuity of operations.
• Independently manages highly complex cross-functional projects involving multiple stakeholders, competing priorities, and changing organizational requirements.
• Partners with central organizations, including ERSO, Summer Sessions, Academic Computing, and IT units, to evaluate and redesign processes and systems to support long-term operational effectiveness.
• Provides analysis and coordinates responses to employee relations matters, requests for information, public records requests, and other issues requiring interpretation and synthesis of information from multiple sources.
• Develops communication strategies and implementation plans associated with operational changes, technology transitions, and department initiatives.
• Develops, documents, and maintains department-wide business processes, operational procedures, and service frameworks supporting faculty, staff, students, and affiliated research units.
25% Human Resources Operations and Organizational Effectiveness: Provides leadership and analytical support for human resources operations supporting a department consisting of more than 80 career staff and numerous affiliated personnel.
• Advises departmental leadership on organizational structure, workforce planning, and alignment of staffing resources with strategic and operational priorities.
• Conducts organizational assessments and recommends restructuring of roles and responsibilities to improve efficiency, support succession planning, and align positions with changing business needs.
• Partners with supervisors and department leadership to develop and revise job descriptions, evaluate classifications, and ensure consistency with campus policies and collective bargaining agreements.
• Serves as a departmental resource on policy interpretation, represented employee contracts, and compliance with university policies and procedures.
• Facilitates collaboration and communication among departmental administrative units, research laboratories, affiliated organizations, and campus partners to promote consistent operations and effective service delivery.
• Represents the department on committees, cross-functional initiatives, and administrative working groups and serves as a liaison with campus partners on operational matters.
• Maintains oversight of staffing records, training, organizational changes, and workforce planning activities.
• Provides support and guidance during periods of increased transactional activity and ensures continuity of HR operations, including UCPath transactions and related processes.
20% Staff Supervision and Administrative Support Operations: Provides direct supervision and operational leadership to career administrative support staff (AO2/AO3) responsible for supporting the Department Chairs and Department Manager (MSO). Ensures continuity of executive and administrative support services while aligning staff priorities with departmental goals and leadership needs.
• Provides day-to-day supervision, direction, and prioritization of work for administrative support personnel responsible for supporting department leadership and high-level administrative activities.
• Establishes performance expectations, develops goals, and conducts performance evaluations and regular check-ins to ensure accountability, professional development, and effective service delivery.
• Coaches and mentors staff, identifies training and development opportunities, and supports employee growth and succession planning.
• Analyzes workloads and allocates resources to balance competing priorities, ensure continuity of operations, and maximize efficiency across administrative support functions.
• Establishes and implements standardized procedures, service expectations, and best practices to improve consistency and effectiveness of executive and departmental support activities.
• Provides guidance and consultation to staff regarding interpretation and application of departmental and campus policies and procedures and resolves escalated issues requiring independent judgment.
• Leads recruitment activities for vacant positions, including development of job descriptions, participation in selection processes, onboarding, and training of new staff.
• Develops contingency plans and cross-training strategies to maintain continuity of support during periods of increased workload, staff absences, and organizational transitions.
• Exercises independent judgment in establishing priorities and making operational decisions affecting administrative support services and advises department leadership regarding staffing needs, resource allocation, and opportunities for process improvements.
Salary & Benefits
For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The budgeted salary or hourly range that the University reasonably expects to pay for this position is $110,000 - $140,000.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Misconduct Disclosure
As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
Misconduct means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
UC Sexual Violence and Sexual Harassment Policy
UC Anti-Discrimination Policy
Abusive Conduct in the Workplace
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender ident