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Manager Navy Exchange Jobs (NOW HIRING)

Navy Exchange

GUEST SERVICE REPRESENTATIVE I

Newport, RI · On-site

$13.50 - $16.50/hr

Serves as first point of contact with guests at a Navy Gateway Inn and Suites and or Navy Lodge ... Manager Supervisor or Assistant General Manager AGM in handling group reservations utilizes ...

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Manager Navy Exchange information

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$24.5K

$59.5K

$116K

How much do manager navy exchange jobs pay per year?

As of Jun 9, 2026, the average yearly pay for manager navy exchange in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Navy Exchange vs Retail Store Manager?

AspectManager Navy ExchangeRetail Store Manager
CertificationsTypically requires management experience, sometimes military or retail certificationsHigh school diploma or higher; retail management certifications often preferred
Work EnvironmentMilitary base retail stores, fast-paced, customer-focusedVarious retail settings, customer service-oriented, sales-driven
Employer & IndustryU.S. Navy, military retailPrivate retail companies, department stores, specialty shops

Both roles involve managing retail operations, staff, and customer service. The Manager Navy Exchange focuses on military retail environments, often requiring familiarity with military protocols, while Retail Store Managers work in civilian retail settings. Understanding these differences helps candidates target their job search effectively.

What are the key skills and qualifications needed to thrive as a Manager at Navy Exchange, and why are they important?

To thrive as a Manager at Navy Exchange, you need experience in retail management, inventory control, and staff supervision, typically supported by a relevant degree or equivalent work history. Familiarity with point-of-sale (POS) systems, merchandising software, and compliance standards is important. Strong leadership, problem-solving abilities, and excellent customer service skills help managers excel in this role. These skills ensure efficient store operations, high customer satisfaction, and effective team management within the Navy Exchange environment.

What are some common challenges faced by a Manager at a Navy Exchange, and how can they be addressed?

Managers at a Navy Exchange often navigate unique challenges such as balancing the needs of military personnel and their families with strict compliance to military regulations and retail standards. They must also lead diverse teams, sometimes with frequent staff turnover due to military relocations. Strong communication, adaptability, and proactive problem-solving are essential to maintaining smooth operations and high customer satisfaction. Collaborating closely with military leadership and providing ongoing training to staff can help address these challenges effectively.

What are Manager Navy Exchange?

A Manager Navy Exchange oversees the daily operations of a Navy Exchange store, which provides retail goods and services to military personnel, their families, and authorized patrons. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory, and meeting sales and budget goals. They also enforce company policies and procedures, handle financial transactions, and coordinate with other departments to support the overall mission of the Navy Exchange. Strong leadership, organizational, and communication skills are essential for success in this role.
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Manager Navy Exchange jobs near you

Navy Lodge Guest Service Supervisor FT w/benefits

Lemoore

Lemoore, CA • On-site

$21.96/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Join us as our nextGuest Services Representative Supervisor here in NAS Lemoore, CAat the Navy Lodge Lemoore.
ELIGIBLE FOR A $1,200.00 HIRING INCENTIVE (must meet eligibility req't)
Why come to work for NEXCOM at Naval Air Station Lemoore?
You can expect an unforgettable, dynamic, and enjoyable work environment.
We are an enthusiastic and driven team supporting our retail, services and lodging operations. We push ourselves and those around us to develop personally and professionally, every single day.
While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. Here at the Navy Lodge in Lemoore, no two days will look the same. This is where YOU fit in: Navy Exchange Monterey is in need of a Guest Services Representative Supervisor to answer the call; a team player who is dedicated to supporting our local naval community, and operational successes on a day to day basis. Your work will make an impact and support how our organization serves the best customer - our Military patrons and their families.
So, what does a typical day look like? What does it take to succeed?
Supervises subordinate NEXCOM Hospitality Group (NHG) staff responsible for daily operations of the front desk. Keeps appropriate management in chain of command abreast of situations that exceed the span of authority necessary to implement correction actions.
Communicates with Navy Lodge personnel and chain of command.
Creates schedules, assigns work tasks and oversees Guest Service Representatives.
Trains associates on Navy Lodge systems and standards of operating procedures.
Assists with recruitment efforts, such as creating job posts and conducting interviews.
Follows all local safety regulations. Informs supervisor of hazardous conditions.
Reconciles daily transactions of all accounts ensuring complete reconciliation of balances.
The Qualifiers:
2 years of experience in administrative, professional, investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment.
Must possess the knowledge and skills necessary to perform job duties.
Must pass a pre-employment criminal background check.
The Benefits begin DAY ONE:
We know you work hard, and cultivate the very best solutions for your family - and that's why we offer a competitive federal salary & comprehensive benefit plan.
Benefits begin on DAY ONE:
Medical/Vision & Dental
401(k) & Pension Plan
Life & Disability Insurance
Sick and annual leave accruals
Tuition reimbursement program
Continuity of Employment Programs for Military Spouses
Tax Free shopping, worldwide, at any Navy Exchange location
Access to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)!
Employee Assistance Plan (EAP)*
*Includes LifeMart Discount Savings Program
GENERAL EXPERIENCE 2 years of experience in administrative professional investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study above the high school level successfully completed in a hotel lodging hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience provided such study included a minimum of 6 semester hours or the equivalent per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE One year of responsible experience in administrative supervisory professional or technical work that demonstrated knowledge of Navy Lodge front of house operations or similar work which demonstrated knowledge and abilities within a guest services environment.

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