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Manager Mazda Service Jobs in Raleigh, NC (NOW HIRING)

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Manager Mazda Service information

See Raleigh, NC salary details

$32.1K

$68K

$115.2K

How much do manager mazda service jobs pay per year?

As of Sep 2, 2026, the average yearly pay for manager mazda service in Raleigh, NC is $68,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $78,300.00 per year, depending on experience, location, and employer.

What does a Manager Mazda Service do?

A Manager Mazda Service oversees the daily operations of a Mazda dealership's service department. Their responsibilities include managing service advisors and technicians, ensuring customer satisfaction, maintaining service quality standards, and achieving financial goals. They also handle scheduling, inventory management, and resolving customer complaints. The role requires strong leadership, automotive knowledge, and excellent communication skills.

What are the key skills and qualifications needed to thrive as a Manager Mazda Service?

To thrive as a Manager Mazda Service, you need strong automotive service knowledge, leadership experience, and a background in business or automotive management, often supported by relevant certifications. Familiarity with dealership management systems, Mazda-specific diagnostic tools, and customer relationship management software is essential. Exceptional communication, problem-solving, and team-building skills help you lead staff and ensure customer satisfaction. These skills ensure efficient service operations, high-quality repairs, and a positive customer experience, which are critical for dealership success.

What are the typical challenges a Manager Mazda Service faces in balancing customer satisfaction and operational efficiency?

As a Manager Mazda Service, you'll often need to balance delivering exceptional customer service with maintaining efficient workshop operations. Common challenges include managing high service volumes, ensuring timely completion of repairs, and coordinating schedules between technicians and front-of-house staff. Communication is key, as you'll frequently collaborate with parts departments, warranty administrators, and customers to resolve issues quickly and effectively. Staying updated with Mazda's latest service protocols and fostering ongoing training for your team also play vital roles in achieving both customer satisfaction and operational goals.

What is the difference between Manager Mazda Service vs Service Advisor?

AspectManager Mazda ServiceService Advisor
Primary RoleOversees service department operations, manages staff, and ensures service qualityInteracts with customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service management, certifications like ASE, leadership skillsCustomer service skills, automotive knowledge, certifications like ASE beneficial
Work EnvironmentService department management, administrative tasks, team supervisionCustomer-facing, diagnostic discussions, sales-oriented

The Manager Mazda Service focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications like ASE, but the Manager role emphasizes leadership and management skills, while the Service Advisor centers on customer service and communication.

What is a manager Mazda service position?

A manager Mazda service position involves overseeing the service department at a Mazda dealership, coordinating repairs, managing staff, ensuring customer satisfaction, and maintaining service quality. The role typically requires strong leadership, technical knowledge of Mazda vehicles, and experience in automotive service management.

What are popular job titles related to Manager Mazda Service jobs in Raleigh, NC?

For Manager Mazda Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Manager Mazda Service jobs in Raleigh, NC look for?

The top searched job categories for Manager Mazda Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Manager Mazda Service jobs?

Cities near Raleigh, NC with the most Manager Mazda Service job openings:

Manager Mazda Service jobs near you
Infographic showing various Manager Mazda Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,017 per year, or $32.7 per hour.

Automotive Sales Consultant

Capital Lincoln Mazda of Cary

Cary, NC • On-site

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago

Job description

Capital Lincoln Mazda of Cary is seeking a driven, customer-focused Mazda Sales Consultant to join our team. This role is ideal for someone who is passionate about the Mazda brand, enjoys building relationships, and thrives in a fast-paced, performance-driven environment. As a Sales Consultant, you'll guide customers through the vehicle-buying process while delivering an exceptional, personalized experience from start to finish. 

What You'll Be Doing

  • Greet and engage customers in a friendly, professional manner both in-person and online 
  • Build rapport and identify customer needs to recommend the right Mazda vehicles 
  • Demonstrate vehicle features, technology, and performance with confidence and enthusiasm 
  • Guide customers through the full sales process, from initial contact to vehicle delivery 
  • Negotiate and close sales while ensuring a positive customer experience 
  • Stay current on Mazda products, features, and dealership inventory 
  • Follow up with customers to build long-term relationships and generate referrals 
  • Meet or exceed monthly and annual sales goals 
  • Participate in ongoing training and development opportunities 
  • Handle additional duties as assigned 

What We're Looking For

  • Previous sales experience required; automotive sales experience preferred 
  • Strong communication and interpersonal skills
  • Customer-first mindset with a passion for delivering exceptional service 
  • Motivated, results-driven, and goal-oriented 
  • Ability to thrive in a fast-paced team environment 
  • Basic computer skills for managing CRM and customer information 
  • Valid driver's license with a clean driving record 
  • Must be able to pass pre-employment background screenings 

What We Offer

  • Competitive pay
  • Health Insurance 
  • Paid Time Off (PTO)
  • 401(k) with company match 
  • Ongoing training and career development 

Why Capital?

Because great careers start with the right environment. 

Capital Auto Group is home to 1,500+ team members across 20 automotive and powersports franchises. We're family owned, growth focused, and committed to building careers - not just filling roles. Here performance is rewarded, development is prioritized, and culture matters. You belong at Capital. 

Capital Auto Group is an equal opportunity employer committed to diversity, inclusion, and a workplace where everyone can succeed. 

Apply