The Senior Specialist, Knowledge Management will serve as a liaison between attorneys, business professionals and the Practice Solutions & Research team to develop and implement best practices ...
The Senior Specialist, Knowledge Management will serve as a liaison between attorneys, business professionals and the Practice Solutions & Research team to develop and implement best practices ...
As the Senior Manager, AI-First Self-Service Content & Knowledge , you will own the strategy and ... Management strategy in a fast-paced SaaS or FinTech environment. * Proven track record of ...
As the Senior Manager, AI-First Self-Service Content & Knowledge , you will own the strategy and ... Management strategy in a fast-paced SaaS or FinTech environment. * Proven track record of ...
As the Senior Manager, AI-First Self-Service Content & Knowledge , you will own the strategy and ... Management strategy in a fast-paced SaaS or FinTech environment. * Proven track record of ...
As the Senior Manager, AI-First Self-Service Content & Knowledge , you will own the strategy and ... Management strategy in a fast-paced SaaS or FinTech environment. * Proven track record of ...
Expand selfservice and Knowledge Management capabilities to improve user enablement and reduce ticket volume * Establish and maintain ITIL 4aligned support processes, standards, and documentation
Expand selfservice and Knowledge Management capabilities to improve user enablement and reduce ticket volume * Establish and maintain ITIL 4aligned support processes, standards, and documentation
Expand selfservice and Knowledge Management capabilities to improve user enablement and reduce ticket volume * Establish and maintain ITIL 4aligned support processes, standards, and documentation
Expand selfservice and Knowledge Management capabilities to improve user enablement and reduce ticket volume * Establish and maintain ITIL 4aligned support processes, standards, and documentation
Expand selfservice and Knowledge Management capabilities to improve user enablement and reduce ticket volume * Establish and maintain ITIL 4aligned support processes, standards, and documentation
Expand selfservice and Knowledge Management capabilities to improve user enablement and reduce ticket volume * Establish and maintain ITIL 4aligned support processes, standards, and documentation
Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI ...
Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI ...
IT Service Desk Manager
$120K - $151K/yr
This position serves as both a people leader and operational owner across core service management functions, including incident, request, problem, and knowledge management. The role partners closely ...
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IT Service Desk Manager
$120K - $151K/yr
This position serves as both a people leader and operational owner across core service management functions, including incident, request, problem, and knowledge management. The role partners closely ...
Knowledge and Intelligence Solutions Administrator
Salt Lake City, UT · On-site +1
$91K - $124K/yr
The Knowledge and Intelligence Solutions Administrator will lead the implementation, administration ... Manage platform governance and data stewardship practices to promote consistency, usability, and ...
Knowledge and Intelligence Solutions Administrator
Salt Lake City, UT · On-site +1
$91K - $124K/yr
The Knowledge and Intelligence Solutions Administrator will lead the implementation, administration ... Manage platform governance and data stewardship practices to promote consistency, usability, and ...
IT Service Desk Manager
Draper, UT · On-site
This individual will serve as both a people leader and operational owner across incident, request, problem, and knowledge management processes, partnering closely with Field Services, Infrastructure ...
IT Service Desk Manager
Draper, UT · On-site
This individual will serve as both a people leader and operational owner across incident, request, problem, and knowledge management processes, partnering closely with Field Services, Infrastructure ...
At Wolverine Worldwide, our Assistant Store Managers are called upon to support the Store Manager ... Knowledge, Skills, and Abilities Required * High School diploma; some college a plus * Demonstrated ...
At Wolverine Worldwide, our Assistant Store Managers are called upon to support the Store Manager ... Knowledge, Skills, and Abilities Required * High School diploma; some college a plus * Demonstrated ...
At Wolverine Worldwide, our Assistant Store Managers are called upon to support the Store Manager ... Knowledge, Skills, and Abilities Required * High School diploma; some college a plus * Demonstrated ...
At Wolverine Worldwide, our Assistant Store Managers are called upon to support the Store Manager ... Knowledge, Skills, and Abilities Required * High School diploma; some college a plus * Demonstrated ...
Updating SOPs and knowledge management documentation * Define and implement temporary workarounds until permanent resolutions are in place. * Manage reporting on open, aging, and recurring problems ...
Updating SOPs and knowledge management documentation * Define and implement temporary workarounds until permanent resolutions are in place. * Manage reporting on open, aging, and recurring problems ...
Updating SOPs and knowledge management documentation * Define and implement temporary workarounds until permanent resolutions are in place. * Manage reporting on open, aging, and recurring problems ...
Updating SOPs and knowledge management documentation * Define and implement temporary workarounds until permanent resolutions are in place. * Manage reporting on open, aging, and recurring problems ...
Manager, Academic Policy & Knowledge Publication
Salt Lake City, UT · On-site
$75K - $125K/yr
Management_Executive 605 Pay Range: $75,900.00 - $125,300.00 Responsible for leading the ... Knowledge of knowledge/content management principles, content lifecycle processes, and quality ...
Manager, Academic Policy & Knowledge Publication
Salt Lake City, UT · On-site
$75K - $125K/yr
Management_Executive 605 Pay Range: $75,900.00 - $125,300.00 Responsible for leading the ... Knowledge of knowledge/content management principles, content lifecycle processes, and quality ...
Manager, Academic Policy & Knowledge Publication
Salt Lake City, UT · On-site +1
$75K - $125K/yr
Management_Executive 605 Pay Range: $75,900.00 - $125,300.00 Responsible for leading the ... Knowledge of knowledge/content management principles, content lifecycle processes, and quality ...
Manager, Academic Policy & Knowledge Publication
Salt Lake City, UT · On-site +1
$75K - $125K/yr
Management_Executive 605 Pay Range: $75,900.00 - $125,300.00 Responsible for leading the ... Knowledge of knowledge/content management principles, content lifecycle processes, and quality ...
... knowledge management, and day-to-day compliance execution. This role will play a critical part in modernizing the organization's operating model by integrating emerging AI capabilities into ...
... knowledge management, and day-to-day compliance execution. This role will play a critical part in modernizing the organization's operating model by integrating emerging AI capabilities into ...
... management services projects - windows servers, networking etc 3. Infrastructure related knowledge / prior work experience is preferred (certifications are additional value). 4. Should be able to ...
... management services projects - windows servers, networking etc 3. Infrastructure related knowledge / prior work experience is preferred (certifications are additional value). 4. Should be able to ...
Service Supervisor - Orem
Orem, UT · On-site
To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Community Manager. Knowledge / Skills / Ability: * Intermediate level math ...
Service Supervisor - Orem
Orem, UT · On-site
To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Community Manager. Knowledge / Skills / Ability: * Intermediate level math ...
Manager, IT Service Desk
Draper, UT · On-site
Expand self-service and Knowledge Management capabilities to improve user enablement and reduce ticket volume * Establish and maintain ITIL 4-aligned support processes, standards, and documentation
Manager, IT Service Desk
Draper, UT · On-site
Expand self-service and Knowledge Management capabilities to improve user enablement and reduce ticket volume * Establish and maintain ITIL 4-aligned support processes, standards, and documentation
Manager Knowledge Management information
See Utah salary details
$25K - $34.1K
9% of jobs
$34.1K - $43.2K
13% of jobs
$45.5K is the 25th percentile. Wages below this are outliers.
$43.2K - $52.3K
12% of jobs
$52.3K - $61.4K
9% of jobs
The median wage is $68K / yr.
$61.4K - $70.6K
9% of jobs
$70.6K - $79.7K
5% of jobs
$79.7K - $88.8K
4% of jobs
$88.8K - $97.9K
6% of jobs
$100.6K is the 75th percentile. Wages above this are outliers.
$97.9K - $107K
22% of jobs
$107K - $116.1K
6% of jobs
$116.1K - $125.2K
3% of jobs
$25K
$74.4K
$125.2K
How much do manager knowledge management jobs pay per year?
What is the difference between Manager Knowledge Management vs Knowledge Coordinator?
| Aspect | Manager Knowledge Management | Knowledge Coordinator |
|---|---|---|
| Responsibilities | Oversees knowledge strategies, manages teams, develops policies | Supports knowledge sharing, updates databases, assists with content management |
| Required Skills | Leadership, strategic planning, communication | Organizational skills, attention to detail, technical proficiency |
| Certifications | Knowledge Management certifications, project management | Basic certifications, familiarity with knowledge tools |
| Work Environment | Office-based, managerial setting | Office or remote, support role |
The main difference is that the Manager Knowledge Management leads and develops knowledge strategies, while the Knowledge Coordinator supports daily knowledge sharing activities. Managers focus on strategic oversight, whereas coordinators handle operational tasks to ensure information flows smoothly within organizations.
What are the key skills and qualifications needed to thrive as a Manager Knowledge Management, and why are they important?
What does a Manager of Knowledge Management do?
How does a Manager Knowledge Management typically collaborate with other departments to ensure effective knowledge sharing?
Full-time
Posted 10 days ago
Job description
Foley & Lardner LLP is a great place to work because of what we do and how we do it. Here, your unique perspectives, experiences, and abilities will be embraced and developed, so you can excel. Being a part of Foley means having the opportunities and resources necessary to gain experience, advance professional goals, and forge meaningful connections. It's a place where you can build your career and enjoy professionally satisfying work. We have over 2,300 people who are #HappyatFoley, and we think you will be too.
The Senior Specialist, Knowledge Management will serve as a liaison between attorneys, business professionals and the Practice Solutions & Research team to develop and implement best practices, procedures, tools and techniques to aid in the delivery of legal services to clients. The Senior Specialist, Knowledge Management will identify effective use of Generative AI, client facing solutions, and knowledge and information systems and provide analysis and recommendations of technology solutions to help achieve these goals.
Responsibilities- Identify and implement technology solutions to aid in legal service delivery to clients
- Collaborate with attorneys and firm leadership to develop standardized processes for legal matter management through the use of technology
- Support and manage the firm's GenAI solutions including CoCounsel, Harvey, DraftWise, ThoughtRiver, Kira, FoleyChat and CoPilot
- Lead and support projects related to efficient use of existing technologies such as DocuSign, HighQ, Microsoft applications and other tools
- Research and recommend new or existing tools and resources to improve workflow productivity and efficiency
- Identify, document, and implement best practices for optimizing client-facing and internal technology solutions
- Respond to user service requests and other inquiries
- Consult with firm members on the optimal utilization of the firm's knowledge management platforms, including Foley Collaborate, Foley @Work, NetDocuments, MS Teams, and additional related systems
- Develop and deliver training programs for the firm's knowledge management platforms, and suggest ways to boost user adoption
- Maintain documentation related to system specifications, information governance, content management, best practice for use and other firm standards
- Lead efforts related to gathering user feedback and track logs, usage data, and behavior metrics to evaluate knowledge management platforms for usability and performance
- Facilitate the continual process of identifying best practices by remaining current on knowledge management and GenAI trends, particularly related to the legal industry, and the range of technologies available to effectively deliver information and knowledge services
- Bachelor's Degree required. JD, M.L.S., or equivalent degree preferred
- Minimum five (5) years of related experience in a consultative role in a law firm or professional services firm. Experience as a practicing attorney or paralegal preferred
- Solid understanding of knowledge management trends and technologies, GenAI technologies, content automation tools and collaboration platforms
- Proven experience as a team lead with project management skills
- Experience with MS Teams, task and project management software, and project management skills strongly desired #LI-Hybrid
In support of transparency and equity in the workplace, Foley provides salary ranges for all positions. The figures below represent the full compensation range of this position. The actual offered amount will be between the range minimum and midpoint based on the following factors: education, experience, geographic market, and internal pay equity at Foley. We are accepting ongoing applications. #LI-Hybrid
Detroit, Jacksonville, Milwaukee, Orlando, Salt Lake City and Tampa - $83,200 to $124,800Chicago, Dallas, Denver, Houston and San Diego - $91,500 to $137,300Los Angeles - $95,700 to $143,500
Boston and Washington D.C. - $99,800 to $149,800
All qualified applicants will receive consideration for employment without consideration to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status or medical condition. Foley & Lardner LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Ordinance.
Employment Type: FULL_TIMEAbout Foley & Lardner
Sourced by ZipRecruiter
Industry
Law firms
Company size
1,001 - 5,000 Employees
Headquarters location
Milwaukee, WI, US
Year founded
1842