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Manager End User Computing Jobs in Raleigh, NC (NOW HIRING)

ROLE SUMMARY The L2 Senior Patch Management Engineer owns the end-to-end patch lifecycle for the end-user computing environment. Responsibilities include designing and maintaining patching baselines ...

... end user computing, communications platforms, and workplace technologies. Lead local technical support functions, including incident management, problem resolution, and change management activities.

UX Designer

Morrisville, NC · On-site

$85 - $115/hr

Design end-to-end user experiences, including workflows, initial designs, user flows, information ... Collaborate closely with Product Management, Development, and Architecture teams throughout the ...

Design end-to-end user experiences, including workflows, initial designs, user flows, information ... Collaborate closely with Product Management, Development, and Architecture teams throughout the ...

Partner with Cloud, Operations, and End User Computing leaders to deliver scalable, future-ready ... Delivery & Lifecycle Management Own the infrastructure delivery portfolio, including: o Site ...

Working with managers and cross-functional teams to validate outputs, communicate recommendations ... Directory, end-user computing, messaging, enterprise architecture, testing). This team helps ...

UX Designer

Cary, NC · On-site +1

... managers, and product owners. You'll use your expert knowledge of design and user research to find ... Our Product Designers own the end-to-end user experience, including wireframing, feature definition ...

Service Desk Analyst

Raleigh, NC · On-site

$18.25 - $25/hr

Working closely with senior team members, this role offers hands-on experience across end- user support, endpoint management, Microsoft technologies, and enterprise IT operations while providing ...

Showing results 21-40

Manager End User Computing information

See Raleigh, NC salary details

$72.9K

$116.7K

$152.6K

How much do manager end user computing jobs pay per year?

As of Sep 7, 2026, the average yearly pay for manager end user computing in Raleigh, NC is $116,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,200.00 and $113,200.00 per year, depending on experience, location, and employer.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Manager End User Computing jobs in Raleigh, NC?

For Manager End User Computing jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Manager End User Computing jobs in Raleigh, NC look for?

The top searched job categories for Manager End User Computing jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Manager End User Computing jobs?

Cities near Raleigh, NC with the most Manager End User Computing job openings:

EI&O Workplace Technology Program Manager

Fidelity Investments

Durham, NC • On-site

Full-time

Re-posted 2 days ago


Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

16th of 154 rated financial services


Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

The Role

Are you energized by leading large-scale technology programs that transform the workplace experience? AsanEI&OWorkplace Technology Program Manager, you will play a critical leadership role in delivering complex, cross-functional initiatives that enable Fidelity's evolving workplace strategy. Working closely with Real Estate, Architecture & Engineering, Enterprise Infrastructure, End User Computing, Security, Product Management, and external partners, you will drive the planning, coordination, and execution of technology programs supportingmodernization efforts.

TheExpertiseandSkillsYouBring

This roleis responsible forleading multiple concurrent programs that span network infrastructure, wireless, telecommunications, audiovisual systems, workplace technology platforms, and end-user technology services. You will bring together diverse stakeholders, manage competing priorities, mitigate risks, and ensure successful delivery of business-critical initiatives while aligning with enterprise technology standards, operational requirements, and long-term workplace technology strategies.

Key capabilities include:

  • 10+years experienceleading andmanaginglarge-scale officerenovations and campus builds, with a focus ontechnology rooms, structured cabling, wireless,audio-visual,smartbuildingand end usertechnologies.

  • Demonstratedtrack recordof successfully delivering cross-functional initiatives involving multiple business and technology teams, vendors, and executive stakeholders.

  • Strong leadership and relationship management skills, with the ability to influence without direct authority and drive alignment across diverse stakeholder groups.

  • Deep knowledge of program management frameworks, tools, and methodologies, including Agile, Waterfall, hybrid delivery approaches, risk management, and governance practices.

  • Proven ability to develop and manage program roadmaps, integrated project plans, budgets, dependencies, schedules, risks, issues, and resource requirements across multiple concurrent initiatives.

  • Experience partnering with real estate, construction,architecture,and engineering teams to coordinate technology delivery within officebuild, renovation, or relocation programs.

  • Strong analytical, organizational, and problem-solving capabilities, with the ability to navigate ambiguity and make informed, data-driven decisions.

  • Excellent written and verbal communication skills, including the ability to develop executive-level communications,facilitatesteering committees, and present program status, risks, and recommendations to senior leadership.

  • Ability toestablishgovernance, drive accountability, and coordinate successful program execution while balancing immediate business requirements with long-term strategicobjectives.

  • Experience managing external vendors, consultants, and service providers to ensure successful delivery, quality outcomes, and adherence to enterprise standards.

  • Knowledge of workplace technology trends and emerging technologies, with the ability to evaluate solutions that support scalable, flexible, and future-ready workplace environments.

TheTeam

TheEI&OWorkplace Technology teamis responsible fordelivering infrastructure and technology solutions that enable our offices tooperateeffectively and scale for the future.

We partner closely with real estate, construction, engineering, and technology teams to deliver secure, reliable, future-ready infrastructure that supports an excellent associate experience in every location.

Fidelity manages more than11 million square feetof space in the United States and overseas, including thirteen North American and six international locations, two data centers and more than 200 retail investor centers.

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:Category:Information Technology

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.


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