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Manager End User Computing Jobs in Raleigh, NC (NOW HIRING)

Yochana

Service Desk lead

Cary, NC · On-site

Job Title Manage and lead the Service Desk and Global Account Management (GAM) teams, ensuring ... Oversee end-user computing (EUC) support, ensuring consistent and user-friendly service delivery.

Belcan

IT Service Desk Analyst - Level 1

Raleigh, NC · On-site

$26 - $28/hr

Interfaces and/or supports the IT End User Computing team, IT Network Management team, IT Systems Management team, IT Telecommunications Management Team, and Security and Compliance teams as ...

Belcan

IT Service Desk Analyst - Level 1

Raleigh, NC

$26 - $28/hr

Interfaces and/or supports the IT End User Computing team, IT Network Management team, IT Systems Management team, IT Telecommunications Management Team, and Security and Compliance teams as ...

Truist

NEXTHINK Platform Engineering Manager

Raleigh, NC · Remote

... End User Computing (EUC), and Infrastructure teams. The ideal candidate combines deep technical expertise in Nexthink with strong leadership, governance, and stakeholder management skills to deliver ...

Truist

NEXTHINK Platform Engineering Manager

Raleigh, NC · On-site

... End User Computing (EUC), and Infrastructure teams. The ideal candidate combines deep technical expertise in Nexthink with strong leadership, governance, and stakeholder management skills to deliver ...

Truist

NEXTHINK Platform Engineering Manager

Raleigh, NC · On-site

... End User Computing (EUC), and Infrastructure teams. The ideal candidate combines deep technical expertise in Nexthink with strong leadership, governance, and stakeholder management skills to deliver ...

Duke Health

Device Support Analyst

Durham, NC · On-site

... data regarding end-user issues within the tracking system. Update asset management system to ... Oversee selective activities of desktop computing management including software and hardware ...

Duke University

Device Support Analyst

Durham, NC · On-site

... data regarding end-user issues within the tracking system. Update asset management system to ... Oversee selective activities of desktop computing management including software and hardware ...

My3Tech

Epic Training Manager

Raleigh, NC · On-site

Epic Training Manager Location: Remote/onsite in Raleigh/Durham, NC Duration: Long Term ONLY ... end-user training program as well as ongoing education and maintenance of the training program ...

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All JobsEnd User Computing JobsManager End User Computing JobsManager End User Computing Jobs in Raleigh, NC

Manager End User Computing information

See Raleigh, NC salary details

$72.9K

$116.7K

$152.6K

How much do manager end user computing jobs pay per year?

As of Aug 17, 2026, the average yearly pay for manager end user computing in Raleigh, NC is $116,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,200.00 and $113,200.00 per year, depending on experience, location, and employer.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Manager End User Computing jobs in Raleigh, NC?

For Manager End User Computing jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Manager End User Computing jobs in Raleigh, NC look for?

The top searched job categories for Manager End User Computing jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Manager End User Computing jobs?

Cities near Raleigh, NC with the most Manager End User Computing job openings:

Manager End User Computing jobs near you

Service Desk lead

Yochana

Cary, NC • On-site

Other

Re-posted 17 days ago

Job description

Job Title

Manage and lead the Service Desk and Global Account Management (GAM) teams, ensuring alignment with industry best practices.

Drive onboarding of new mergers and acquisitions (M&A) into provisioning systems, enterprise standards, and communication protocols.

Oversee end-user computing (EUC) support, ensuring consistent and user-friendly service delivery.

Implement and govern SOPs, ticket hygiene, and service quality metrics across teams.

Ensure effective use and continuous enhancement of the Self-Service Portal for end users.

Collaborate with internal stakeholders to integrate enterprise tools, identity management, and service workflows.

Monitor SLA adherence and ensure timely resolution of incidents, requests, and provisioning tasks.

Develop and mentor team members, managing staffing, training, and performance reviews.

Standardize and optimize service desk and GAM processes across regions and accounts.

Conduct regular service reviews with clients and internal stakeholders, driving continuous improvement.

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