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Manager Disability Services Jobs (NOW HIRING)

Sedgwick

Disability Representative

Cedar Rapids, IA · On-site

Provides disability case management and routine claim determinations based on medical documentation ... service experience required. One (1) year of benefits or claims management experience preferred.

The Center for Disability Services

NY · On-site

$64K - $78K/yr

The Center for Disability Services is looking for a Speech and Language Pathologist ... Whether you're directly involved in patient care, coordinating programs, managing operations, or ...

New

Sedgwick

Disability Representative Sr

Dublin, OH · On-site

... Financial Services & Insurance Disability Representative Sr Our teams connect! We collaborate ... Provides disability case management and complex claim determinations based on medical documentation ...

Sedgwick

Disability Representative Sr

Los Angeles, CA · On-site

... Services & Insurance Disability Representative Sr Preferred candidates must live by our center of ... Provides disability case management and complex claim determinations based on medical documentation ...

Sedgwick

Disability Representative Sr

Cedar Rapids, IA · On-site

... Services & Insurance Disability Representative Sr We offer a hybrid work environment with on-site ... Provides disability case management and complex claim determinations based on medical documentation ...

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Manager Disability Services information

What is a manager disability services?

A Manager Disability Services is a professional responsible for overseeing and coordinating programs, staff, and support services for individuals with disabilities. They ensure that services comply with legal standards and meet the needs of clients or residents. This role often involves managing budgets, staff training, and collaborating with other organizations or agencies to provide comprehensive care. Managers in this field play a key role in advocating for accessibility, inclusion, and quality of life improvements for people with disabilities.

What are some typical challenges faced by a manager disability services, and how can they be addressed?

Managers in Disability Services often encounter challenges such as balancing administrative responsibilities with providing high-quality support to clients, ensuring compliance with evolving regulations, and effectively managing a diverse team of support staff. Addressing these challenges requires strong organizational skills, continuous training, and open communication with both clients and staff. Building collaborative relationships with community partners and staying current with best practices in disability services also help managers create an inclusive, supportive environment.

What are the key skills and qualifications needed to thrive as a manager disability services, and why are they important?

To thrive as a Manager Disability Services, you need in-depth knowledge of disability legislation, case management, and service coordination, typically backed by a relevant degree in social work, health, or human services. Familiarity with client management systems, NDIS processes, and compliance reporting tools is essential. Strong leadership, empathy, and communication skills are crucial for building effective teams and supporting clients with diverse needs. These competencies ensure high-quality, compliant service delivery and positive client outcomes in a complex and sensitive environment.

What is the difference between Manager Disability Services vs Disability Support Coordinator?

AspectManager Disability ServicesDisability Support Coordinator
CredentialsRelevant degrees, certifications in disability services or social workSimilar certifications, often with additional case management training
Work EnvironmentSupervisory role overseeing programs and staffDirect client interaction, case management, and support planning
Employer & IndustryNonprofits, government agencies, healthcare organizationsCommunity organizations, healthcare providers, government programs
Search & Comparison IntentUnderstanding leadership roles in disability servicesFocus on direct support and client services

While both roles work within disability services, the Manager Disability Services typically oversees programs and staff, focusing on administration and strategic planning. In contrast, the Disability Support Coordinator directly interacts with clients, providing support and case management. Both roles require relevant certifications and work in similar environments, but their responsibilities differ significantly.

What cities are hiring for Manager Disability Services jobs?

Cities with the most Manager Disability Services job openings:

What are the most commonly searched types of Disability Services jobs?

The most popular types of Disability Services jobs are:

What states have the most Manager Disability Services jobs?

States with the most job openings for Manager Disability Services jobs include:

What are popular job titles related to Manager Disability Services jobs?

For Manager Disability Services jobs, the most frequently searched job titles are:

Manager Disability Services jobs near you
Infographic showing various Manager Disability Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Disability Representative

Cedar Rapids, IA • On-site

Sedgwick
See more jobs at Sedgwickexternal

Full-time

Medical

Re-posted 17 days ago

Sedgwick rating

7.6

Company rating: 7.6 out of 10

Based on 329 frontline employees who took The Breakroom Quiz

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Disability Representative
Disability Representative
Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you'll need to live near one of our dynamic Centers of Excellence Cedar Rapids, IA : 333 1st Street SE Ste.200 Cedar Rapids IA 52401
✨ What we offer:
  • A stable, consistent work environment-both in-office and virtual
  • A comprehensive training program to help you support employees and customers from some of the world's most respected brands
  • A dedicated mentor and manager to guide you every step of your career journey
  • Career development and promotional opportunities as you take on new responsibilities
  • A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being

Your next big opportunity starts here-are you ready to join us?
ARE YOU AN IDEAL CANDIDATE?
We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused
PRIMARY PURPOSE:
Provides disability case management and routine claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims; coordinates investigative efforts, thoroughly reviewing contested claims, negotiates return to work with or without job accommodations, and evaluates and arranges appropriate referral of claims to outside vendors.
ARE YOU AN IDEAL CANDIDATE?
We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
  • Makes claim determinations, based on the information received, to approve routine disability claims or makes a recommendation to team lead to deny claims based on the disability plan.
  • Reviews and analyzes routine medical information (i.e. attending physical statements, office notes, off work notes, etc.) or consults with a nurse to determine if the claimant is disabled as defined by the disability plan.
  • Utilizes the appropriate clinical resources in case assessment (i.e. duration guidelines, in-house clinicians) regularly.
  • Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.
  • Informs claimants of documentation required to process claims, required time frames, payment information and claims status by phone, written correspondence and/or claims system.
  • Communicates with the claimants' providers to set expectations regarding return to work.
  • Medically manages routine disability claims ensuring compliance with duration control guidelines and plan provisions.
  • Communicates clearly and timely with claimant and client on all aspects of claims process by phone, written correspondence and/or claims system.
  • Coordinates investigative efforts ensuring appropriateness; provides thorough review of contested claims.
  • Evaluates and arranges appropriate referral of claims to outside vendors or physician advisor reviews, surveillance, independent medical evaluation, functional capability evaluation, and/or related disability activities.
  • Negotiates return to work with or without job accommodations via the claimant's physician and employer.
  • Refers cases as appropriate to team lead and clinical case management to assist with claim determination.
  • Meets the organization's quality program(s) minimum requirements.
  • Maintains professional client relationships and provides excellent customer service.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES
  • Performs other duties as assigned.

QUALIFICATIONS
Education & Licensing
High school diploma or GED required.
Experience
Two (2) years of related experience or equivalent combination of education and experience required. One (1) year of office or customer service experience required. One (1) year of benefits or claims management experience preferred.
Skills & Knowledge
  • Knowledge of ERISA regulations, required offsets and deductions, disability duration and medical management practices and Social Security application procedures
  • Knowledge of state and federal FMLA regulations
  • Working knowledge of medical terminology and duration management
  • Excellent oral and written communication, including presentation skills
  • Proficient computer skills including working knowledge of Microsoft Office
  • Analytical, interpretive, and critical thinking skills
  • Strong organizational and multitasking skills
  • Ability to work in a team environment
  • Ability to meet or exceed performance competencies as required by program
  • Effective decision-making and negotiation skills
  • Ability to exercise judgement with limited supervision

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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