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Manager Dealertrack Jobs (NOW HIRING)

Mosaic Ford Zumbrota

Used Car Manager

Zumbrota, MN · On-site

Used Car Manager The Used Car Manager oversees all aspects of the dealership's pre-owned operations ... Proficiency with used car software tools: vAuto, Dealertrack, VinSolutions, ACV, CarOffer, etc.

Mosaic Ford Zumbrota

Used Car Manager

Zumbrota, MN · On-site

Used Car Manager The Used Car Manager oversees all aspects of the dealership's pre-owned operations ... Proficiency with used car software tools: vAuto, Dealertrack, VinSolutions, ACV, CarOffer, etc.

Seneca Ford

Service Manager

Seneca, PA · On-site

$50K - $70K/yr

Knowledge of dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, etc.) * Understanding of warranty administration and fixed operations * Proven ability to improve profitability and ...

Hi - Line Autohaus

Finance Manager

Charlotte, NC

Dealertrack, Darwin, and CRM experience * Strong knowledge of financial regulations and standards * Excellent analytical and problem-solving skills * Advanced proficiency in financial management ...

Hi

Finance Manager

Charlotte, NC · On-site

Dealertrack, Darwin, and CRM experience * Strong knowledge of financial regulations and standards * Excellent analytical and problem-solving skills * Advanced proficiency in financial management ...

Hi - Line Autohaus

Finance Manager

Charlotte, NC · On-site

Dealertrack, Darwin, and CRM experience * Strong knowledge of financial regulations and standards * Excellent analytical and problem-solving skills * Advanced proficiency in financial management ...

HHM CPAs

Accounting Manager

Charlotte, NC · On-site

Experience with DealerTrack, CDK, or Reynolds & Reynolds * Proven ability to manage and develop accounting staff * Strong organizational skills and attention to detail * Excellent communication ...

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All JobsManager Dealertrack Jobs

Manager Dealertrack information

Who is the executive team of Dealertrack?

The executive team of Dealertrack includes senior leaders such as the CEO, CFO, and other key executives responsible for strategic direction and operations. As a Manager at Dealertrack, understanding the leadership structure can provide insight into company priorities and decision-making processes.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the General Manager or Dealer Principal, who oversees all operations and profitability. These roles often have the highest compensation, including salary, bonuses, and profit sharing, due to their responsibility for the dealership's success.

What does a car dealership manager do?

A car dealership manager oversees daily operations of the dealership, including sales, customer service, inventory management, and staff supervision. They set sales goals, ensure compliance with regulations, and work to meet financial targets, often using dealership management systems and requiring strong leadership skills.

What is the difference between Manager Dealertrack vs Dealer Operations Manager?

AspectManager DealertrackDealer Operations Manager
Primary FocusManaging Dealertrack software systems and digital processesOverseeing overall dealership operations and staff
Required CredentialsKnowledge of Dealertrack platform, relevant certificationsBusiness management experience, industry certifications
Work EnvironmentOffice-based, software and digital systems focusDealership floor, administrative offices
Industry UsageUsed within automotive dealerships for digital workflowsUsed across dealership departments for operations management

The Manager Dealertrack primarily focuses on managing digital systems like Dealertrack software, ensuring smooth digital workflows. In contrast, the Dealer Operations Manager oversees broader dealership functions, including sales, service, and staff management. Both roles require industry knowledge, but the Manager Dealertrack emphasizes technical platform expertise, while the Dealer Operations Manager concentrates on overall dealership performance.

How much does Dealertrack cost?

Dealertrack offers various software solutions for automotive retail, and pricing typically depends on the specific products and services selected, as well as the size of the dealership. Costs can range from monthly subscription fees to setup charges, and detailed pricing is usually provided upon request or during a sales consultation. As a Manager Dealertrack, understanding the pricing structure is important for budgeting and client proposals.
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What are the most commonly searched types of Dealertrack jobs? The most popular types of Dealertrack jobs are:
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Manager Dealertrack jobs near you
Infographic showing various Manager Dealertrack job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 89% Part Time, 2% Temporary, 6% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
Technical Customer Care Specialist I (DEALERTRACK FI)

Technical Customer Care Specialist I (DEALERTRACK FI)

Cox Automotive

Kansas, KS • Remote

$16.59 - $24.86/hr

Full-time

PTO

Posted 12 days ago

Cox Automotive rating

7.8

Company rating: 7.8 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

88th of 138 rated financial services

Job description

This is a Call Center position where most of troubleshooting is over the phone. The Technical Support Specialist will work directly with customers via phone and email to resolve their application and product issues. This position requires self-initiative, ownership, excellent listening skills, and motivation to provide exceptional customer service from inception to resolution for each issue. Your technical and interpersonal skills are critical to success in this position.
This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be within a commutable distance (25 miles or less) to one of the following Cox Automotive hub locations:
6240 Sprint Pkwy
Overland Park, KS
224 Valley Creek Blvd Suite 400
Exton, PA
1 Howard St.
Burlington, VT
6305 Peachtree Dunwoody Rd. Bldg B
Atlanta, GA
13693 S. 200 W
Draper UT
Provides technical customer support to ensure that all customers are satisfied with the products and services. Engages with customers to ensure understanding of product / service capabilities and operations. Trains customers in standard operational procedures and provides coaching / expertise to help resolve technical and procedural difficulties. Liaises with product, service delivery and other teams to help address unanticipated issues and situations.
This position-must be able to work any shift during business hours.
Shift Schedule:
  • Each employee will be scheduled based upon business need, but the general hours are Monday-Friday anywhere from 7am-7pm CST with rotational Saturdays 8am-5pm CST

The Technical Customer Care Specialist I will:
  • Work directly with clients via phone, email, chat and/or other electronic methods of communication to resolve their application and product issues
  • Will be responsible for routine customer questions relating to product usage within Dealertrack support
  • Provide support for technical issues relating to the Cox Automotive suite of products
  • Responsible for leveraging technical knowledge to deliver excellent care to clients while adhering to quality assurance standards

Your role:
  • Handle routine customer questions relating to product usage
  • Provide technical support on issues through to resolution
  • Maintains expert-level knowledge of line of business processes and procedures
  • Accurately log all customer information in the CRM tool
  • Facilitate communication to other departments as needed to resolve client concerns
  • Communicate with key stakeholders to identify and resolve inquiries.
  • Provide proper follow- up to ensure customer is kept apprised of the issue status

Minimum Qualifications:
  • High School Diploma/GED
  • Generally, less than 2 years of experience
  • Ability to troubleshoot and document issues related to system performance and functionality.
  • Excellent communication skills (Verbal and Written)
  • Strong problem-solving/troubleshooting skills
  • Strong interpersonal skills and attention to detail
  • Ability to accommodate extended hours, flexible work schedule, and work overtime as needed, including weekend hours
  • Ability to work independently as a team to deliver on individual and business goals

What We Look For (Preferred):
  • Displays strong dependability and reliability.
  • Ability to handle multiple, competing priorities and deliver results in a fast-paced environment.
  • CRM case logging/Salesforce experience
  • Experience with interaction distribution systems such as Genesys Pure Cloud.
  • Automotive industry knowledge.

USD 16.59 - 24.86 per hour
Compensation:
Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

What Cox Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Cox Automotive

Sourced by ZipRecruiter

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Industry

Automobile dealers and technology, communication and media

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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