Manager Dealertrack Jobs in Rochester, NY (NOW HIRING)

Automotive Service Advisor
Tradition Automotive Group | Multiple Opportunities Across 3 Rooftops
Compensation: $90,000–$110,000+ per year Tradition Automotive Group is growing—and opportunities don’t come around often. With three dealership locations and multiple service advisor openings, we’re looking for experienced automotive professionals who know how to deliver an exceptional guest experience while maximizing opportunity in a fast-paced, high-performing environment. If you thrive in a dealership setting, understand the importance of communication, efficiency, and building lasting customer relationships, we want to talk to you. What You’ll Do: Serve as the primary point of contact for service customers from write-up through delivery Build trust and provide a professional, transparent ownership experience Accurately document customer concerns and communicate effectively with technicians Manage repair orders, maintenance recommendations, and follow-up communication Maintain strong CSI while balancing service lane performance and profitability Deliver a premium experience that drives customer retention and loyalty
Job Requirements:
What We’re Looking For: Automotive Service Advisor experience required Fluent in Dealertrack (required) Experience with Xtime strongly preferred Proven ability to manage a high-volume service drive Strong communication, organization, and multitasking skills Customer-first mindset with the ability to create long-term relationships Track record of delivering both strong guest satisfaction and results Why Tradition Automotive Group? Multiple opportunities across three dealership rooftops Earning potential of $90K–$110K+ annually Established organization with room for growth and advancement Supportive leadership and a team-focused environment Opportunity to build a long-term career—not just take another job If you’re an experienced Service Advisor who knows Dealertrack, understands how to move the lane, and wants to join a group with real opportunity, we’d love to connect.