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Manager Contingent Workforce Management Jobs (NOW HIRING)

We are seeking a detail-oriented and motivated Workforce Management Analyst to support the Workforce Management Supervisor and Customer Operations team. This role focuses on real-time workforce ...

We are seeking a detail-oriented and motivated Workforce Management Analyst to support the Workforce Management Supervisor and Customer Operations team. This role focuses on real-time workforce ...

Plays a key role in scheduling and resource utilization to deliver on campaign performance metrics with regards to workforce management. KEY RESPONSIBILITIES Real-Time Intraday 1- Produce Weekly ...

Plays a key role in scheduling and resource utilization to deliver on campaign performance metrics with regards to workforce management. KEY RESPONSIBILITIES Real-Time Intraday 1- Produce Weekly ...

The person in this role works collaboratively with the Workforce Analyst under the supervision of the Sr Manager of Workforce Planning. MAJOR DUTIES AND RESPONSIBILITIES * Monitor Key Performance ...

The Workforce Management Forecaster serves in the capacity of providing short/midterm forecasting ... Exercise usual authority of a manager concerning staffing, performance appraisals, promotions ...

Plays a key role in scheduling and resource utilization to deliver on campaign performance metrics with regards to workforce management. KEY RESPONSIBILITIES Real-Time Intraday 1- Produce Weekly ...

Plays a key role in scheduling and resource utilization to deliver on campaign performance metrics with regards to workforce management. KEY RESPONSIBILITIES Real-Time Intraday 1- Produce Weekly ...

Now Hiring for a Workforce Management Analyst to help forecast work volumes and determine headcount for various departments for a close client in the healthcare insurance company!! This is a hybrid ...

Plays a key role in scheduling and resource utilization to deliver on campaign performance metrics with regards to workforce management. KEY RESPONSIBILITIES Real-Time Intraday 1- Produce Weekly ...

Now Hiring for a Workforce Management Analyst to help forecast work volumes and determine headcount for various departments for a close client in the healthcare insurance company!! This is a hybrid ...

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Manager Contingent Workforce Management information

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$27.5K

$81.7K

$137.5K

How much do manager contingent workforce management jobs pay per year?

As of Jun 8, 2026, the average yearly pay for manager contingent workforce management in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What jobs make $3,000 a month without a degree?

Jobs such as administrative assistants, sales representatives, delivery drivers, and certain skilled trades can pay around $3,000 monthly without requiring a college degree. These roles often rely on experience, certifications, or on-the-job training and may involve working in retail, logistics, or customer service environments.

What is the difference between Manager Contingent Workforce Management vs Contingent Workforce Specialist?

AspectManager Contingent Workforce ManagementContingent Workforce Specialist
CredentialsTypically requires experience in workforce management, certifications like PMP or staffing certificationsOften holds staffing or HR certifications, with specialized knowledge in contingent labor
Work EnvironmentManages teams, oversees vendor relationships, and develops workforce strategiesFocuses on sourcing, onboarding, and managing contingent workers directly
Employer & Industry UsageUsed in large organizations across industries for strategic workforce planningCommon in staffing agencies and HR departments handling temporary staffing

The Manager Contingent Workforce Management oversees the entire contingent workforce strategy, vendor relations, and team management, while the Contingent Workforce Specialist handles the day-to-day sourcing, onboarding, and management of temporary workers. Both roles are essential but differ in scope and seniority.

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Workforce Management Analyst

eClerx

Fayetteville, NC

$13/hr

Full-time

Posted 13 hours ago


Job description

We are seeking a detail-oriented and motivated Workforce Management Analyst to support the Workforce Management Supervisor and Customer Operations team. This role focuses on real-time workforce support, on-floor staffing coordination, and KPI monitoring to ensure service levels and operational goals are met in a dynamic 167 environment.


Key Responsibilities

  • Support on-floor staffing activity planning and real-time workforce management.
  • Perform real-time monitoring to ensure adherence to schedules and SLAs.
  • Manage agent breaks and real-time resource availability on the operations floor.
  • Monitor and help maintain key Workforce Management KPIs, including shrinkage and schedule adherence.
  • Coordinate and communicate effectively with Operations Managers and Team Leads.
  • Provide timely updates in internal systems and client tools.
  • Identify operational observations and ensure closed-loop communication with stakeholders.
  • Meet process expectations with high-quality standards and a strong sense of ownership.

Required Skills & Competencies

  • Basic to intermediate knowledge of workforce management and real-time operations.
  • Strong analytical, problem-solving, and root cause analysis skills.
  • Ability to quickly learn processes and adapt to ongoing business changes.
  • Professional conduct with clear verbal and written communication skills.
  • Working understanding of web technology and cable setup.
  • High reliability in attendance, punctuality, and shift flexibility.
  • Ability to work collaboratively while meeting defined timelines and service standards.
  • Proactive mindset with willingness to take responsibility beyond assigned tasks.

Qualifications & Experience

  • High school diploma or equivalent work experience preferred.
  • Prior experience in Workforce Management, RTM, or Customer Operations is an advantage.
  • Experience supporting 167 operations preferred.
  • Proficient in Excel

Compensation/Pay:

  • Staring at $13.00/hr

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.