1

Manager Application Support Engineer Jobs in Minnesota

Support Engineer- Tier II

Eagan, MN · On-site

$70K - $75K/yr

Our companies are operated independently by exceptional management teams. Companies that join our ... The Tier II Support Engineer will work out of one of our clients' headquarters as part of an IT tea ...

The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...

Showing results 41-60

Manager Application Support Engineer information

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What does a Manager Application Support Engineer do?

A Manager Application Support Engineer oversees the support and maintenance of software applications, ensuring their stability, performance, and availability. They coordinate support teams, troubleshoot complex issues, and implement solutions, often using tools like ticketing systems and monitoring software. Strong technical knowledge, leadership skills, and experience with application environments are essential for this role.

What are the most commonly searched types of Application Support Engineer jobs in Minnesota?

The most popular types of Application Support Engineer jobs in Minnesota are:

What are popular job titles related to Manager Application Support Engineer jobs in Minnesota?

For Manager Application Support Engineer jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Manager Application Support Engineer jobs in Minnesota look for?

The top searched job categories for Manager Application Support Engineer jobs in Minnesota are:

What cities in Minnesota are hiring for Manager Application Support Engineer jobs?

Cities in Minnesota with the most Manager Application Support Engineer job openings:

Support Engineer- Tier II

Lyra Technology Group

Eagan, MN • On-site

$70K - $75K/yr

Full-time

Posted 9 days ago


Job description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.
Lyra Technology Group is looking for a full-time Tier II Support Engineer to join the team at one of our operating companies. The Tier II Support Engineer will work out of one of our clients' headquarters as part of an IT team to diagnose and troubleshoot technical issues, maintain computer systems, and provide remote and on-site support. They should be comfortable with quickly adapting to new technologies and working both independently and in a team environment.
Your work as the Tier II Support Engineer includes several components:
• Diagnose and troubleshoot technical issues
• Maintain computer systems
• Provide remote and onsite support
• Maintain documentation of processes, issues, and solutions
Our ideal Tier II Support Engineer has the following qualifications:
• Proven experience working as a Tier 2 IT engineer for at least 3 years
• Excellent customer service and communication skills
• Excellent problem-solving and analytical skills
• Ability to explain technical solutions in a clear and understandable manner
• Experience in 365 administration
• Networking experience
• Experience trouble shooting printers
• Experience with Azure
• A degree in Information Technology is a plus
• MS - 102 certification is a plus
• MD - 102 certification is a plus
The targeted base compensation for this role is $70,000-$75,000 and will operate in Eagan, Minnesota. If you're motivated by meaningful client relationships, strategic selling, and a dynamic work environment, we want to hear from you!