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Managed Services Jobs (NOW HIRING)

Industry/Sector Not Applicable Specialism Managed Services Management Level Director & Summary At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks ...

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Managed Services information

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$23.5K

$73.5K

$144.5K

How much do managed services jobs pay per year?

As of Jun 8, 2026, the average yearly pay for managed services in the United States is $73,544.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Managed Services, and why are they important?

To excel in Managed Services, you typically need a strong background in IT infrastructure, troubleshooting, and service management, often supported by a relevant degree or certifications like ITIL or CompTIA. Familiarity with monitoring tools (e.g., SolarWinds, Nagios), ticketing systems, and cloud platforms is essential for daily operations. Outstanding communication, problem-solving skills, and a customer-centric mindset help build trust and resolve client issues effectively. These skills ensure reliable service delivery, high customer satisfaction, and efficient management of complex IT environments.

What are managed services?

Managed services refer to the practice of outsourcing the responsibility for maintaining, and anticipating the need for, a range of processes and functions to improve operations and cut expenses. Typically, a managed service provider (MSP) remotely manages a customer's IT infrastructure and/or end-user systems on a proactive basis. This can include services like network management, cybersecurity, cloud services, and help desk support. Businesses use managed services to access specialized expertise, enhance efficiency, and focus more on their core operations.

What is the difference between Managed Services vs Network Administrator?

AspectManaged ServicesNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentManaged service providers, client sites, remote supportIn-house IT teams, corporate offices, data centers
Employer & Industry UsageIT service providers, MSPs, tech companiesLarge organizations, corporations, government agencies
Primary FocusProactive management of IT infrastructure, 24/7 supportNetwork setup, maintenance, troubleshooting, and security

Managed Services and Network Administrators both require networking certifications and work in IT environments. Managed Services focus on providing ongoing, proactive support across multiple clients, often remotely, while Network Administrators manage and maintain an organization's internal network infrastructure directly. The roles overlap but differ mainly in scope, environment, and service delivery approach.

What are the typical challenges faced by professionals working in Managed Services, and how can they be addressed?

Professionals in Managed Services often encounter challenges such as managing multiple client accounts simultaneously, adapting to evolving technologies, and ensuring consistent service delivery under tight SLAs (Service Level Agreements). Success in this role involves strong organizational skills, proactive communication with clients, and close collaboration with internal technical teams to resolve issues quickly. Continuous learning and staying updated on industry best practices also help in overcoming these challenges and providing high-quality, reliable support.
More about Managed Services jobs
What cities are hiring for Managed Services jobs? Cities with the most Managed Services job openings:
What are the most commonly searched types of Managed Services jobs? The most popular types of Managed Services jobs are:
What states have the most Managed Services jobs? States with the most job openings for Managed Services jobs include:
Infographic showing various Managed Services job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $73,544 per year, or $35.4 per hour.
Managed Services - Health PLS R&D - Director

Managed Services - Health PLS R&D - Director

Pwc

Tampa, FL • On-site

$155K - $410K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


PwC rating

8.3

Company rating: 8.3 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

20th of 57 rated business consultants


Job description

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Director

Job Description & Summary

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.
As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Lead in line with our values and brand.
Develop new ideas, solutions, and structures; drive thought leadership.
Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
Balance long-term, short-term, detail-oriented, and big picture thinking.
Make strategic choices and drive change by addressing system-level enablers.
Promote technological advances, creating an environment where people and technology thrive together.
Identify gaps in the market and convert opportunities to success for the Firm.
Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Health Pharma & Life Sciences (PLS) R&D Managed Services team you will define innovative offerings and enhance established services while driving the growth of junior resources and teams. As a Director you will set the strategic direction, lead business development efforts, and maintain impactful executive-level client relations, securing the delivery of exceptional quality to our clients. This is an exciting opportunity to shape the future of our practice while mentoring the next generation of leaders in a dynamic and collaborative environment.
Responsibilities
- Enhance existing services to deliver remarkable client satisfaction
- Mentor and develop junior team members to build future leaders
- Oversee project delivery, maintaining exceptional standards of quality
- Work with teams to foster a dynamic and supportive work environment
What You Must Have
- Bachelor's Degree
- At least 10 years of experience in clinical operations and R&D transformation
What Sets You Apart
- Master's Degree in Business Administration preferred
- Demonstrating executive-level leadership in Clinical Operations and R&D
- Leading complex engagements and managing client relationships
- Ideating and developing innovative offerings and solutions
- Advancing cycle time, cost, and quality objectives
- Translating complex clinical issues into actionable insights
- Contributing to business development and proposal efforts
- Fostering collaboration, inclusivity, and accountability

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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