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Managed Services Jobs (NOW HIRING)

As an experienced CARA Managed Services Senior Consultant you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so ...

As an experienced CARA Managed Services Senior Consultant you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so ...

As an experienced CARA Managed Services Senior Consultant you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so ...

As an experienced CARA Managed Services Senior Consultant you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so ...

Share this job: Share: Share Tax Senior, Legal Managed Services with Facebook Share Tax Senior, Legal Managed Services with LinkedIn Share Tax Senior, Legal Managed Services with Twitter Caution ...

Industry/Sector Not Applicable Specialism Salesforce Management Level Director & Summary The Opportunity As a Managed Services Salesforce Director, you will lead consulting services within our ...

Industry/Sector Not Applicable Specialism Salesforce Management Level Director & Summary The Opportunity As a Managed Services Salesforce Director, you will lead consulting services within our ...

Industry/Sector Not Applicable Specialism Salesforce Management Level Director & Summary The Opportunity As a Managed Services Salesforce Director, you will lead consulting services within our ...

Industry/Sector Not Applicable Specialism Salesforce Management Level Director & Summary The Opportunity As a Managed Services Salesforce Director, you will lead consulting services within our ...

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Managed Services information

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$23.5K

$73.5K

$144.5K

How much do managed services jobs pay per year?

As of Jul 20, 2026, the average yearly pay for managed services in the United States is $73,544.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What are examples of managed services?

Managed services involve outsourcing the responsibility for maintaining and managing specific business functions or IT systems to a third-party provider. Examples include network monitoring, cybersecurity, data backup and recovery, cloud services, help desk support, and infrastructure management. These services often require technical skills and familiarity with tools like remote monitoring software and service level agreements (SLAs).

What are the key skills and qualifications needed to thrive in Managed Services, and why are they important?

To excel in Managed Services, you typically need a strong background in IT infrastructure, troubleshooting, and service management, often supported by a relevant degree or certifications like ITIL or CompTIA. Familiarity with monitoring tools (e.g., SolarWinds, Nagios), ticketing systems, and cloud platforms is essential for daily operations. Outstanding communication, problem-solving skills, and a customer-centric mindset help build trust and resolve client issues effectively. These skills ensure reliable service delivery, high customer satisfaction, and efficient management of complex IT environments.

What are managed services?

Managed services refer to the practice of outsourcing the responsibility for maintaining, and anticipating the need for, a range of processes and functions to improve operations and cut expenses. Typically, a managed service provider (MSP) remotely manages a customer's IT infrastructure and/or end-user systems on a proactive basis. This can include services like network management, cybersecurity, cloud services, and help desk support. Businesses use managed services to access specialized expertise, enhance efficiency, and focus more on their core operations.

What is a managed services role?

A managed services role involves overseeing and delivering IT services and support for clients, often through a service provider. It includes tasks such as network management, cybersecurity, system monitoring, and troubleshooting, typically requiring knowledge of tools like remote management software and industry certifications. The role often involves proactive maintenance and ensuring service level agreements are met.

What jobs make $3,000 a month without a degree?

In managed services and related fields, roles such as network support specialists, help desk technicians, or IT support analysts can earn around $3,000 per month with relevant certifications like CompTIA A+ or Network+. These positions often require technical skills, problem-solving ability, and experience with tools like remote support software, but typically do not require a college degree.

What is the difference between Managed Services vs Network Administrator?

AspectManaged ServicesNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentManaged service providers, client sites, remote supportIn-house IT teams, corporate offices, data centers
Employer & Industry UsageIT service providers, MSPs, tech companiesLarge organizations, corporations, government agencies
Primary FocusProactive management of IT infrastructure, 24/7 supportNetwork setup, maintenance, troubleshooting, and security

Managed Services and Network Administrators both require networking certifications and work in IT environments. Managed Services focus on providing ongoing, proactive support across multiple clients, often remotely, while Network Administrators manage and maintain an organization's internal network infrastructure directly. The roles overlap but differ mainly in scope, environment, and service delivery approach.

What are the typical challenges faced by professionals working in Managed Services, and how can they be addressed?

Professionals in Managed Services often encounter challenges such as managing multiple client accounts simultaneously, adapting to evolving technologies, and ensuring consistent service delivery under tight SLAs (Service Level Agreements). Success in this role involves strong organizational skills, proactive communication with clients, and close collaboration with internal technical teams to resolve issues quickly. Continuous learning and staying updated on industry best practices also help in overcoming these challenges and providing high-quality, reliable support.

Is MIS a stressful job?

Managed Services roles often involve monitoring and maintaining IT systems, which can be stressful during system outages or urgent issues. However, the level of stress depends on the work environment, workload, and experience, with certifications and effective time management helping to reduce pressure.
More about Managed Services jobs
What cities are hiring for Managed Services jobs? Cities with the most Managed Services job openings:
What are the most commonly searched types of Managed Services jobs? The most popular types of Managed Services jobs are:
What states have the most Managed Services jobs? States with the most job openings for Managed Services jobs include:
Managed Services Technician II

Managed Services Technician II

Grid4 Communications

Troy, MI โ€ข On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago


Job description

Salary: $46,785.00-$71,245.00

Managed Services Technician Level 2

Job Description:

Are you an individual with unique talents, passion for technology, and customer service skills seeking to create the ultimate client experience? This position may be for you! Grid4 champions diversity to deliver the best products and solutions for our colleagues, clients, and communities. If youre ready to start learning, growing, and making an impact with a career in Grid4, wed like to know!

Responsibilities:

The Managed Services TechnicianLevel 2 is a strategic, as well as tactical, technical position within the organization. This position is responsible for maintaining the design and integrity of customers data network, coordinating complex projects, and implementing network solutions.

  • Execute internal and client facing technical requests
  • Assist in development of standards and procedures
  • Assist in the management and upkeep of client networks
  • Document all work performed in ticketing system
  • Provide technical support at clients sites
  • Implement technology industry-approved best practices
  • Security planning and configuration on the Windows Server platform
  • Provide end-user software troubleshooting and support
  • Active Directory and Group Policy management (including Power Shell)
  • Platform Virtualization solutions using Hyper-V and VMWare
  • Backup and Disaster Recovery techniques
  • Provide support for clients workstations (PC & Mac) and servers
  • Maintains uptodate knowledge of Windows, MacOS, and related technologies

Qualifications, skills, and knowledge:

  • Degree in a related technical discipline or the equivalent work experience
  • 5+ years minimum experience required
  • A combination of education and technical certifications is preferred
  • A+, Network+, Security+, MCP, or equivalent certification preferred
  • Expert level, practical experience with the Windows Server family
  • Experience with Microsoft Cloud Solutions Microsoft 365, Azure IaaS, Azure Files, Azure Active Directory, Conditional Access policies, etc.
  • Knowledgeable in all current Microsoft Desktop Operating Systems
  • Extensive experience with Active Directory, DNS, and DHCP
  • Advanced understanding of networking fundamentals and hands on experience working with firewall, managed switches, wireless infrastructure, etc.
  • Familiarity with both VMWare & Hyper-V virtualization platforms
  • Experience working within the IT Managed Service/MSP Industry
  • ConnectWise Manage & Automate (Labtech) experience is essential
  • Experience with design and management of disaster recovery solutions

What well bring to the table:

  • Work-life balance
  • Vibrant company culture and fun work environment our values don't sit on a shelf collecting dust, we use them in all we do
  • Ability to make an impact your ideas and voice are important to us and are welcomed here
  • Employee health is one of our top priorities! We offer great health benefits medical, dental, and vision
  • Days allocated for rest and relaxation including 15 PTO days, 10 paid holidays, bereavement, jury duty & military leave
  • Offering you the best chance to prepare for the future 401(k) with a generous company match
  • Business casual dress code

Heres what a couple of team members have to say about Grid4:

  • I enjoy the people and the work-life balance New hire for HR
  • I like the open and friendly work environment. There is always an employee willing to help New hire for Project Management

Salary range: $46,785.00-$71,245.00