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Managed Services Coordinator Jobs (NOW HIRING)

Segra

Managed Services Coordinator II

Lincoln, NE · On-site

$55K - $65K/yr

Managed Services Coordinator II Segra is searching for a qualified and experienced Managed Services Coordinator II to join us in a full-time capacity. Location Requirement: The work arrangement for ...

Segra

Managed Services Coordinator II

Albuquerque, NM · On-site

$55K - $65K/yr

Managed Services Coordinator II is an advanced professional responsible for leading the delivery of complex, multisite, and multiproduct managed service deployments. This position serves as a senior ...

Segra

Managed Services Coordinator II

Waco, TX · On-site

$55K - $65K/yr

Managed Services Coordinator II is an advanced professional responsible for leading the delivery of complex, multisite, and multiproduct managed service deployments. This position serves as a senior ...

Segra

Managed Services Coordinator II

Charleston, SC · On-site

$55K - $65K/yr

Managed Services Coordinator II is an advanced professional responsible for leading the delivery of complex, multi-site, and multi-product managed service deployments. This position serves as a ...

Segra

Managed Services Coordinator II

Little Rock, AR · On-site

$55K - $65K/yr

Managed Services Coordinator II is an advanced professional responsible for leading the delivery of complex, multisite, and multiproduct managed service deployments. This position serves as a senior ...

Segra

Managed Services Coordinator II

Plano, TX · On-site

$55K - $65K/yr

Managed Services Coordinator II is an advanced professional responsible for leading the delivery of complex, multisite, and multiproduct managed service deployments. This position serves as a senior ...

Segra

Managed Services Coordinator II

Dallas, TX · On-site

$55K - $65K/yr

Managed Services Coordinator II is an advanced professional responsible for leading the delivery of complex, multisite, and multiproduct managed service deployments. This position serves as a senior ...

Segra

Managed Services Coordinator II

Knoxville, TN · On-site

$55K - $65K/yr

Managed Services Coordinator II is an advanced professional responsible for leading the delivery of complex, multisite, and multiproduct managed service deployments. This position serves as a senior ...

Segra

Managed Services Coordinator II

Columbia, SC · On-site

$55K - $65K/yr

Managed Services Coordinator II is an advanced professional responsible for leading the delivery of complex, multisite, and multiproduct managed service deployments. This position serves as a senior ...

Segra

Managed Services Coordinator II

Kansas City, MO · On-site

$55K - $65K/yr

Managed Services Coordinator II is an advanced professional responsible for leading the delivery of complex, multisite, and multiproduct managed service deployments. This position serves as a senior ...

lumos

Network Services Coordinator

Raleigh, NC · Hybrid

$55K - $65K/yr

Managed Services Coordinator II also contributes to process improvement initiatives and serves as a mentor for the team. Qualifications * Education: Associate's or Bachelor's degree in Business ...

Hope's Global Getaways

Remote Services Coordinator

$20.25 - $25.50/hr

This role focuses on helping manage service-related activities, coordinating important details, and ensuring clients receive a seamless and professional experience. The ideal candidate is someone who ...

Klamath County

Services Coordinator

Klamath Falls, OR · On-site

$26.72 - $28.92/hr

Services Coordinator Department: Developmental Disabilities Services Salary: $26.72 - $28.92 ... Delivery of case management services to individuals as described in OAR chapter 411, division 415 ...

Pet Pros

Services Coordinator

El Dorado Hills, CA · On-site

$20 - $25.50/hr

Services Coordinator / Receptionist The Services Coordinator / Receptionist is the front-desk lead ... Key Responsibilities Grooming Book Management * Keep the grooming schedule full by managing the ...

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How much do managed services coordinator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for managed services coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What is a managed services coordinator?

A Managed Services Coordinator is a professional responsible for overseeing and coordinating IT services provided to clients by a managed services provider (MSP). They act as a liaison between clients and technical teams, ensuring that service requests, incidents, and projects are handled efficiently and meet service level agreements. Their duties often include scheduling work, tracking service tickets, communicating with clients, and assisting with onboarding new clients. The goal is to ensure smooth delivery of IT services and maintain high customer satisfaction.

How does a managed services coordinator typically interact with clients and internal technical teams?

A Managed Services Coordinator acts as a central point of contact between clients and internal technical teams, ensuring clear communication and seamless service delivery. They are responsible for translating client needs into actionable tasks, scheduling resources, and following up on progress to meet service level agreements. Regular coordination involves hosting status meetings, relaying updates, and quickly addressing any issues or escalations that arise. This role requires strong organizational and interpersonal skills to balance multiple priorities and maintain client satisfaction.

What are the key skills and qualifications needed to thrive as a managed services coordinator, and why are they important?

To thrive as a Managed Services Coordinator, you need strong organizational skills, knowledge of IT service management, and typically a degree in information technology or business. Familiarity with ITSM tools such as ServiceNow, ticketing systems, and relevant certifications like ITIL are commonly required. Exceptional communication, problem-solving abilities, and the capacity to manage multiple priorities help someone stand out in this role. These skills ensure efficient service delivery, effective client support, and smooth coordination between teams and clients.

What is the difference between Managed Services Coordinator vs Network Technician?

AspectManaged Services CoordinatorNetwork Technician
CredentialsTypically requires certifications like CompTIA Network+ or Cisco CCNAOften requires similar certifications, such as CompTIA Network+ or Cisco CCNA
Work EnvironmentWorks with client management, service delivery teams, and technical staff in managed service providersWorks primarily in technical settings, troubleshooting, and maintaining network hardware
Employer & IndustryManaged service providers, IT consulting firmsIT departments, telecom companies, service providers

While both roles involve networking skills and certifications, the Managed Services Coordinator focuses on overseeing service delivery, client communication, and coordination, whereas the Network Technician is more hands-on with technical network maintenance and troubleshooting. The Coordinator manages client relationships and service processes, while the Technician handles technical network issues directly.

What cities are hiring for Managed Services Coordinator jobs?

Cities with the most Managed Services Coordinator job openings:

What are the most commonly searched types of Managed Services jobs?

The most popular types of Managed Services jobs are:

What states have the most Managed Services Coordinator jobs?

States with the most job openings for Managed Services Coordinator jobs include:

Managed Services Coordinator jobs near you
Infographic showing various Managed Services Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,088 per year, or $22.6 per hour.

Managed Services Coordinator II

Segra

Lincoln, NE • On-site

$55K - $65K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Segra rating

8.7

Company rating: 8.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

9th of 101 rated telecommunications companies

Job description

Managed Services Coordinator II

Segra is searching for a qualified and experienced Managed Services Coordinator II to join us in a full-time capacity.

Location Requirement:

The work arrangement for this role is a hybrid position, requiring a minimum of three (3) days in the office, with flexibility to work remotely two (2) days each week.

Role Overview:

Managed Services Coordinator II is an advanced professional responsible for leading the delivery of complex, multi-site, and multi-product managed service deployments. This position serves as a senior operational authority within the Managed Services team, providing elevated technical interpretation, project leadership, and customer engagement throughout the full lifecycle of service delivery.

The Managed Services Coordinator II independently manages high-visibility customer deployments, interprets advanced engineering documentation, and drives cross-functional teams to meet aggressive delivery timelines. This role exercises significant autonomy in decision-making, risk mitigation, and escalation management. Managed Services Coordinator II also contributes to process improvement initiatives and serves as a mentor for the team.

Qualifications

  • Education: Associate's or Bachelor's degree in Business, Telecommunications, Information Technology, or related field; or equivalent experience.
  • Experience: Minimum 3-5 years of experience in telecommunications, service delivery, project coordination, or technical customer support

Key Competencies

  • Working knowledge of VoIP, LAN/WAN network switching/routing equipment (Adtran, Cisco Meraki), and CPE troubleshooting
  • Independent problem-solving and technical troubleshooting across multiple concurrent, high-visibility projects
  • Strong interpersonal and customer engagement skills, including advanced technical discovery discussions

About Segra:

Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry-leading service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer-focused solutions for over 125 years.

At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Flexible Spending/Health Savings Accounts
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, floating holidays
  • Volunteer days, parental leave
  • Legal, accidental, hospital indemnity, identity theft, pet insurance

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $55,230 - $65,000

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

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