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Manager Managed Services Jobs (NOW HIRING)

Director- Managed Services Location US-MA-Boston ID 2026-2723 Category Operations Position Type Full-Time Min Pay Rate USD $125,000.00/Yr. Max Pay Rate USD $125,000.00/Yr. Job Type Hybrid Overview ...

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Manager Managed Services information

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$27.5K

$81.7K

$137.5K

How much do manager managed services jobs pay per year?

As of Jul 19, 2026, the average yearly pay for manager managed services in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are Manager Managed Services?

A Manager of Managed Services oversees a team or department that delivers IT or business process services to clients on an ongoing basis. Their responsibilities include managing service delivery, ensuring client satisfaction, coordinating with internal teams, and improving operational efficiency. They act as the main point of contact between the client and the service provider, ensuring that all contractual obligations are met and services are delivered according to agreed-upon standards.

What is the difference between Manager Managed Services vs Network Administrator?

AspectManager Managed ServicesNetwork Administrator
CredentialsTypically requires certifications like CompTIA Network+, Cisco CCNA, or vendor-specific credentialsOften requires similar certifications such as CompTIA Network+ or Cisco CCNA
Work EnvironmentOversees multiple client networks, manages service delivery, and coordinates teamsMaintains and troubleshoots an organization's internal network infrastructure
Employer & Industry UsageUsed by managed service providers (MSPs) and IT service companiesEmployed within organizations to manage internal networks
Search & Comparison IntentOften compared for service management rolesCompared for technical network support roles

While both roles require networking knowledge and certifications, Manager Managed Services focuses on overseeing service delivery and client management, whereas Network Administrators handle day-to-day network operations and troubleshooting within an organization.

What are some common challenges faced by a Manager of Managed Services, and how can they be addressed?

A Manager of Managed Services often encounters challenges such as balancing multiple client expectations, ensuring service-level agreements (SLAs) are met, and managing a diverse technical team across different projects. Effective communication, proactive problem-solving, and strong organizational skills are key to addressing these challenges. Building a culture of continuous improvement and maintaining clear documentation can help streamline operations and improve client satisfaction. Regular training and team development also play a significant role in overcoming technical and workflow obstacles.

What are the key skills and qualifications needed to thrive as a Manager Managed Services, and why are they important?

To thrive as a Manager Managed Services, you need expertise in IT service management, leadership, and strategic planning, often backed by a degree in information technology or business and relevant experience. Familiarity with ITSM tools like ServiceNow, as well as certifications such as ITIL or PMP, is typically required. Exceptional communication, problem-solving, and client relationship skills help you lead teams effectively and exceed client expectations. These competencies are crucial for ensuring service excellence, operational efficiency, and strong customer satisfaction in a competitive managed services environment.
More about Manager Managed Services jobs
What cities are hiring for Manager Managed Services jobs? Cities with the most Manager Managed Services job openings:
What are the most commonly searched types of Managed Services jobs? The most popular types of Managed Services jobs are:
What states have the most Manager Managed Services jobs? States with the most job openings for Manager Managed Services jobs include:
Infographic showing various Manager Managed Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 9% Part Time, and 6% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.
Manager - Managed Services

Manager - Managed Services

Connor Group Global Services LLC

Austin, TX โ€ข On-site

Full-time

Medical

Posted 21 days ago


Job description

We're looking at you-high-achievers, challenge-seekers, and innovation-chasers.
Professionals who never shy away from complex problems. We hire the top 1% and let your talents soar.
Connor Group is hiring remote professionals for this position, with the obligation to work onsite at a client location when required. Additionally, professionals may utilize our offices across the U.S. if one is available in your area and your personal situation warrants it.
Are you an intellectually curious, deal-oriented professional who enjoys producing innovative solutions to complex business issues? Connor Group is seeking professionals who want to build off their existing accounting, operational, and industry experience. We execute finance projects that add value to our clients within their finance, accounting, and operation departments. From complex technical and operational accounting and financial reporting issues to finance software implementation and automation, joining Connor Group will help you exponentially to further develop your career and expand your experience base.
Connor Group is a specialized professional services firm of Big 4 alumni and top-tier industry executives. Our team of highly experienced professionals assists financial executives with their most complex business needs, including Accounting Advisory, Financial Operations, IPO, M&A, and Managed Services.
Responsibilities:
We are a team of experienced accounting professionals deployed on critical operational projects specializing in high-quality integrated controller services. We augment your team in critical times of need with the unique ability to triage any situation and bring in specialized or strategic professionals as needed.
โ€ข Operational accounting and controllership
โ€ข Financial Statement Close Assistance
โ€ข External Audit Preparation
โ€ข Financial Statement Preparation/Review
โ€ข General Ledger Accounting
โ€ข Managed Outsourced Accounting
โ€ข Standard Costing & Inventory Accounting
Desired Skills & Experience:
โ€ข A Manager at this level will be someone with 5+ years' experience with the desire and ability to engage with a wide variety of clients and provide a variety of the services listed above.
โ€ข 5+ years Big Four or a similar top-tier accounting firm or similar high performance accounting experience
โ€ข Hard working, detail oriented and ability to work well in a team atmosphere
โ€ข Ability to take responsibility and account for his/her own work
โ€ข Professional and personable demeanor
โ€ข Proven solid verbal and written communication skills
โ€ข Ability to act and lead as the client contact
โ€ข Passion for helping clients with a strong interest in operational accounting
โ€ข Aptitude for operational accounting research and self-education, desire to learn and be an expert
โ€ข Proficient in the use of Microsoft Office Suite with strong Excel skills
โ€ข Bachelor's or master's degree in accounting or equivalent required
โ€ข Experience helping companies identify improvements in key operational areas and in assisting to implement those improvements
โ€ข Onsite requirement approximately 25%
Connor Group is committed to celebrating the value of diversity in a globally connected business world. Our team culture is collaborative and encourages team members to take initiative. Our professionals are committed to excellence, growth, and integrity. By focusing on innovation, we continue to raise the bar on excellence and deliver greater value to our clients.
At Connor Group, our professionals are provided with resources and opportunities to help achieve their professional goals while maintaining a healthy and happy work life balance. From health insurance packages and wellness programs to our one-on-one coaching program and career development opportunities, we empower our professionals by investing in their growth, health, and happiness.
Visit the following link for information relating to California's Pay Transparency Act: https://www.connorgp.com/careers/ca-cgi-manager/
Visit the following link for information relating to Colorado's Pay Transparency Act: https://www.connorgp.com/careers/co-cgi-manager/
Visit the following link for information relating to Washington's Pay Transparency Act:
https://www.connorgp.com/careers/wa-cgi-manager/
Visit the following link for information relating to New York's Pay Transparency Act: https://www.connorgp.com/careers/ny-cgi-manager/
#LI-Hybrid
"We know that difficult problems attract some of the brightest and most courageous people in the world."
Jeff Pickett
Connor Group Founder and Chair