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Manager Managed Services Jobs in Virginia (NOW HIRING)

Segra

Managed Services Coordinator II

Roanoke, VA · On-site

$55K - $65K/yr

Managed Services Coordinator II is an advanced professional responsible for leading the delivery of complex, multisite, and multiproduct managed service deployments. This position serves as a senior ...

Segra

Managed Services Coordinator II

Waynesboro, VA · On-site

$55K - $65K/yr

Managed Services Coordinator II is an advanced professional responsible for leading the delivery of complex, multisite, and multiproduct managed service deployments. This position serves as a senior ...

Segra

Managed Services Coordinator II

Charlottesville, VA · On-site

$55K - $65K/yr

Managed Services Coordinator II is an advanced professional responsible for leading the delivery of complex, multisite, and multiproduct managed service deployments. This position serves as a senior ...

Lightedge

Managed Services Technician

Ashburn, VA · On-site

This position will be responsible for the VM creation, OS deployment, troubleshooting, and support of managed service customer environments, along with patching, and service layering. This position ...

Light Edge

Managed Services Technician

Ashburn, VA · On-site

This position will be responsible for the VM creation, OS deployment, troubleshooting, and support of managed service customer environments, along with patching, and service layering. This position ...

Lightedge

Managed Services Technician

Ashburn, VA · On-site

This position will be responsible for the VM creation, OS deployment, troubleshooting, and support of managed service customer environments, along with patching, and service layering. This position ...

Lightedge

Managed Services Technician

Ashburn, VA · On-site

This position will be responsible for the VM creation, OS deployment, troubleshooting, and support of managed service customer environments, along with patching, and service layering. This position ...

Lightedge

Managed Services Technician

Ashburn, VA

This position will be responsible for the VM creation, OS deployment, troubleshooting, and support of managed service customer environments, along with patching, and service layering. This position ...

NetApp

Managed Services - Presales Architect

Mclean, VA · Remote

Act as the technical authority within Managed Services bid pursuit teams, guiding sales, presales, and delivery stakeholders * Lead customer discussions to understand technical environments, business ...

Pwc

Managed Services Salesforce Director

Richmond, VA

$155K - $410K/yr

Industry/Sector Not Applicable Specialism Salesforce Management Level Director & Summary The Opportunity As a Managed Services Salesforce Director, you will lead consulting services within our ...

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All JobsManaged Services JobsManager Managed Services JobsManager Managed Services Jobs in Virginia

Manager Managed Services information

See Virginia salary details

$27.3K

$81K

$136.3K

How much do manager managed services jobs pay per year?

As of Aug 31, 2026, the average yearly pay for manager managed services in Virginia is $80,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $115,500.00 per year, depending on experience, location, and employer.

What is a manager managed services?

A Manager of Managed Services oversees a team or department that delivers IT or business process services to clients on an ongoing basis. Their responsibilities include managing service delivery, ensuring client satisfaction, coordinating with internal teams, and improving operational efficiency. They act as the main point of contact between the client and the service provider, ensuring that all contractual obligations are met and services are delivered according to agreed-upon standards.

What are the key skills and qualifications needed to thrive as a manager managed services?

To thrive as a Manager Managed Services, you need expertise in IT service management, leadership, and strategic planning, often backed by a degree in information technology or business and relevant experience. Familiarity with ITSM tools like ServiceNow, as well as certifications such as ITIL or PMP, is typically required. Exceptional communication, problem-solving, and client relationship skills help you lead teams effectively and exceed client expectations. These competencies are crucial for ensuring service excellence, operational efficiency, and strong customer satisfaction in a competitive managed services environment.

What are some common challenges faced by a manager managed services, and how can they be addressed?

A Manager of Managed Services often encounters challenges such as balancing multiple client expectations, ensuring service-level agreements (SLAs) are met, and managing a diverse technical team across different projects. Effective communication, proactive problem-solving, and strong organizational skills are key to addressing these challenges. Building a culture of continuous improvement and maintaining clear documentation can help streamline operations and improve client satisfaction. Regular training and team development also play a significant role in overcoming technical and workflow obstacles.

What is the difference between Manager Managed Services vs Network Administrator?

AspectManager Managed ServicesNetwork Administrator
CredentialsTypically requires certifications like CompTIA Network+, Cisco CCNA, or vendor-specific credentialsOften requires similar certifications such as CompTIA Network+ or Cisco CCNA
Work EnvironmentOversees multiple client networks, manages service delivery, and coordinates teamsMaintains and troubleshoots an organization's internal network infrastructure
Employer & Industry UsageUsed by managed service providers (MSPs) and IT service companiesEmployed within organizations to manage internal networks
Search & Comparison IntentOften compared for service management rolesCompared for technical network support roles

While both roles require networking knowledge and certifications, Manager Managed Services focuses on overseeing service delivery and client management, whereas Network Administrators handle day-to-day network operations and troubleshooting within an organization.

What are the most commonly searched types of Managed Services jobs in Virginia?

The most popular types of Managed Services jobs in Virginia are:

What are popular job titles related to Manager Managed Services jobs in Virginia?

For Manager Managed Services jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Manager Managed Services jobs in Virginia look for?

The top searched job categories for Manager Managed Services jobs in Virginia are:

What cities in Virginia are hiring for Manager Managed Services jobs?

Cities in Virginia with the most Manager Managed Services job openings:

Manager Managed Services jobs near you
Infographic showing various Manager Managed Services job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $80,976 per year, or $38.9 per hour.

Managed Services Coordinator II

Roanoke, VA • On-site

Segra
Telecommunications • 501 - 1,000 employees

8.7

Company rating: 8.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

9th of 101 rated telecommunications companies

People enjoy working here

Good employer

Paid breaks

Learn more about Segraexternal

$55K - $65K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Segra is searching for a qualified and experienced Managed Services Coordinator II to join us in a full-time capacity.

Location Requirement:

The work arrangement for this role is a hybrid position, requiring a minimum of three (3) days in the office, with flexibility to work remotely two (2) days each week.

Role Overview:

Managed Services Coordinator II is an advanced professional responsible for leading the delivery of complex, multisite, and multiproduct managed service deployments. This position serves as a senior operational authority within the Managed Services team, providing elevated technical interpretation, project leadership, and customer engagement throughout the full lifecycle of service delivery.

The Managed Services Coordinator II independently manages highvisibility customer deployments, interprets advanced engineering documentation, and drives crossfunctional teams to meet aggressive delivery timelines. This role exercises significant autonomy in decisionmaking, risk mitigation, and escalation management. Managed Services Coordinator II also contributes to process improvement initiatives and serves as a mentor for the team.

Qualifications

  • Education: Associate's or Bachelor's degree in Business, Telecommunications, Information Technology, or related field; or equivalent experience.
  • Experience: Minimum 3-5 years of experience in telecommunications, service delivery, project coordination, or technical customer support

Key Competencies

  • Working knowledge of VoIP, LAN/WAN network switching/routing equipment (Adtran, Cisco Meraki), and CPE troubleshooting
  • Independent problem-solving and technical troubleshooting across multiple concurrent, high-visibility projects
  • Strong interpersonal and customer engagement skills, including advanced technical discovery discussions

About Segra:

Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry-leading service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer-focused solutions for over 125 years.

At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Flexible Spending/Health Savings Accounts
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, floating holidays
  • Volunteer days, parental leave
  • Legal, accidental, hospital indemnity, identify theft, pet insurance

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $55,230 - $65,000

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

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