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Managed Services Coordinator Jobs (NOW HIRING)

Salvation Army

Services Coordinator

Los Angeles, CA · On-site

$25 - $27/hr

Service Coordinator Status: Full-Time (32 hours per week) Salary Range: $25.00-$27.00 per hour ... Assists the Manager in issues related to resident independence. * Bilingual English/Russian ...

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Managed Services Coordinator information

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How much do managed services coordinator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for managed services coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

How does a managed services coordinator typically interact with clients and internal technical teams?

A Managed Services Coordinator acts as a central point of contact between clients and internal technical teams, ensuring clear communication and seamless service delivery. They are responsible for translating client needs into actionable tasks, scheduling resources, and following up on progress to meet service level agreements. Regular coordination involves hosting status meetings, relaying updates, and quickly addressing any issues or escalations that arise. This role requires strong organizational and interpersonal skills to balance multiple priorities and maintain client satisfaction.

What are the key skills and qualifications needed to thrive as a managed services coordinator, and why are they important?

To thrive as a Managed Services Coordinator, you need strong organizational skills, knowledge of IT service management, and typically a degree in information technology or business. Familiarity with ITSM tools such as ServiceNow, ticketing systems, and relevant certifications like ITIL are commonly required. Exceptional communication, problem-solving abilities, and the capacity to manage multiple priorities help someone stand out in this role. These skills ensure efficient service delivery, effective client support, and smooth coordination between teams and clients.

What is a managed services coordinator?

A Managed Services Coordinator is a professional responsible for overseeing and coordinating IT services provided to clients by a managed services provider (MSP). They act as a liaison between clients and technical teams, ensuring that service requests, incidents, and projects are handled efficiently and meet service level agreements. Their duties often include scheduling work, tracking service tickets, communicating with clients, and assisting with onboarding new clients. The goal is to ensure smooth delivery of IT services and maintain high customer satisfaction.

What is the difference between Managed Services Coordinator vs Network Technician?

AspectManaged Services CoordinatorNetwork Technician
CredentialsTypically requires certifications like CompTIA Network+ or Cisco CCNAOften requires similar certifications, such as CompTIA Network+ or Cisco CCNA
Work EnvironmentWorks with client management, service delivery teams, and technical staff in managed service providersWorks primarily in technical settings, troubleshooting, and maintaining network hardware
Employer & IndustryManaged service providers, IT consulting firmsIT departments, telecom companies, service providers

While both roles involve networking skills and certifications, the Managed Services Coordinator focuses on overseeing service delivery, client communication, and coordination, whereas the Network Technician is more hands-on with technical network maintenance and troubleshooting. The Coordinator manages client relationships and service processes, while the Technician handles technical network issues directly.

What cities are hiring for Managed Services Coordinator jobs? Cities with the most Managed Services Coordinator job openings:
What are the most commonly searched types of Managed Services jobs? The most popular types of Managed Services jobs are:
What states have the most Managed Services Coordinator jobs? States with the most job openings for Managed Services Coordinator jobs include:
Managed Services Coordinator jobs near you
Infographic showing various Managed Services Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,088 per year, or $22.6 per hour.

Services Coordinator, ADS

Goodwill Columbus

Grove City, OH • On-site

$23/hr

Other

Re-posted 19 days ago

Job description

Job Title: Services Coordinator
Department: Day Services
Reports To: Area Manager, Adult Day Services
Employment Type: Hourly, Professional
Pay Grade: G-6 - $23/hr.
Driver Status: Authorized - DOT Physical Certification Required
About the Role:
Are you passionate about making a difference in the lives of adults with developmental disabilities (DD)? As a Services Coordinator, you'll help individuals build skills, connect with their communities, and live more independently. You'll work closely with participants, families, and care teams to create personalized plans that empower each person to reach their goals.
What You'll Do:
  • Coordinate and manage services for 30+ adults receiving day support.
  • Develop personalized, community-based plans to help participants grow and thrive.
  • Lead team meetings, skill assessments, and regular progress check-ins.
  • Maintain accurate participant records and provide timely follow-up.
  • Be the main contact for families, care teams, and outside agencies.
  • Support participants through group or individual sessions on skills like anger management, communication, and social interaction.
  • Ensure all safety and health guidelines are followed.
  • Provide transportation and assist with personal care when needed.
  • Monitor incidents and ensure accurate reporting and resolution.
Additional Responsibilities:
  • Participate in meetings and training sessions.
  • Help train staff on service plans and behavior supports.
  • Step in to support direct care when needed.
  • Assist with hygiene, transfers, and mobility as necessary.
What We're Looking For:
  • Preferred: Bachelor's degree in a DD-related field OR equivalent experience.
  • Valid Ohio driver's license and personal auto insurance.
  • Ability to pass a DOT physical (or doctor's clearance) for transportation duties.
  • Certifications required for this position, which must be kept up to date.
  • Passion for supporting people with disabilities and helping them succeed.
Skills That Help You Shine:
  • Strong multitasking and time management abilities.
  • Creativity and initiative in planning fun and meaningful activities.
  • Ability to work independently and make quick, responsible decisions.
  • Great communication and relationship-building skills, including patience and empathy.
  • Flexibility working with different individuals and with varied situations.
  • Ability to collaborate with a wide range of organizations and people.
  • Good problem-solving skills
  • Ability to stay calm and think clearly under pressure.
  • Familiarity with the local area and comfort using technology on the go.
  • A helpful, customer-service mindset when working with the public.
  • Knowledge of person-centered planning, behavioral support, and community integration.
  • Tech-savvy with Microsoft Office Suite.
Work Environment:
  • You'll work in various community settings, including animal shelters, pantries, and more.
  • Be prepared for driving in traffic or bad weather.
  • Must be comfortable assisting individuals with mobility and behavior needs.
  • Noise levels are moderate, and you'll spend time both inside and outside.
Physical Requirements:
  • Walk, stand, bend, and move throughout the day.
  • Help with mobility and lift (up to 100 lbs. with assistance).
  • Use lifts or mechanical equipment as needed.
  • Frequently use computer and document work.
  • Drive in a variety of traffic/weather conditions

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