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Main Office Assistant Jobs in Racine, WI (NOW HIRING)

Customer Service Office

Greendale, WI · On-site

$13.75 - $19/hr

The main responsibility of the Customer Service Office Associate is to maintain the operations of ... Scheduling break/meal times to ensure coverage throughout the day * Assist with accurately and ...

Be the main communicator, must get out of the office and communicate with employees. * Assist in the maintenance, repairs and upkeep of all company vehicles and property including the building and ...

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Main Office Assistant information

See Racine, WI salary details

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How much do main office assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for main office assistant in Racine, WI is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.86 per hour, depending on experience, location, and employer.

What qualifications do I need to be a main office assistant?

Main office assistants typically need a high school diploma or equivalent and strong organizational, communication, and computer skills. Experience with office software like Microsoft Office and basic administrative tasks is often preferred; some positions may require prior office experience or familiarity with office equipment.

What is a main office assistant?

Main Office Assistants are administrative professionals who support the daily operations of an organization's main office. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and maintaining files. They play a key role in ensuring the smooth functioning of the office by assisting staff and management with various clerical and organizational tasks. Main Office Assistants often serve as the first point of contact for clients and visitors, making communication and interpersonal skills essential.

What are the key skills and qualifications needed to thrive as a main office assistant, and why are they important?

To thrive as a Main Office Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, basic database systems, and office equipment is typically required. Outstanding communication, time management, and customer service skills help you excel in a dynamic and supportive environment. These abilities ensure efficient office operations, positive interactions with staff and visitors, and smooth handling of daily administrative tasks.

How much is a main office assistant's salary?

The average salary for a main office assistant typically ranges from $25,000 to $40,000 per year, depending on experience, location, and the size of the organization. Entry-level positions may start lower, while experienced assistants or those in larger companies can earn higher wages. Many office assistants also receive benefits such as paid time off and health insurance.

What are some typical challenges a main office assistant may face in a busy office environment?

Main Office Assistants often juggle multiple responsibilities, such as managing phone calls, scheduling appointments, handling correspondence, and supporting various departments. One common challenge is prioritizing tasks efficiently, especially during peak hours or when urgent requests arise simultaneously. Adapting to rapidly changing situations and maintaining strong organizational skills are essential. Additionally, Main Office Assistants routinely collaborate with colleagues from different teams, requiring clear communication and a positive, solution-oriented attitude.

What is the difference between Main Office Assistant vs Receptionist?

AspectMain Office AssistantReceptionist
CredentialsHigh school diploma; some roles may require administrative certificationsHigh school diploma typically sufficient
Work EnvironmentOffice setting, supporting multiple departmentsFront desk, greeting visitors, answering calls
Employer & Industry UsageCommon in corporate, educational, and healthcare officesPrimarily in customer service, hospitality, and corporate offices
Search & Comparison IntentLooking for administrative support roles in officesSeeking front desk or customer service positions

The Main Office Assistant typically handles broader administrative tasks across departments, while the Receptionist focuses on front desk duties like greeting visitors and managing calls. Both roles require strong communication skills and office experience, but the Main Office Assistant often has more responsibilities supporting overall office operations.

What are popular job titles related to Main Office Assistant jobs in Racine, WI? For Main Office Assistant jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Main Office Assistant jobs in Racine, WI look for? The top searched job categories for Main Office Assistant jobs in Racine, WI are:
What cities near Racine, WI are hiring for Main Office Assistant jobs? Cities near Racine, WI with the most Main Office Assistant job openings:

Customer Service Office

Sendik's

Greendale, WI • On-site

$13.75 - $19/hr

Part-time

Posted 17 days ago


Job description

Job Requirements
Sendik's Food Markets: Join a Century of Excellence. Sendik's Food Markets is far more than a grocery store-we are a family-owned company built on a century-long tradition of providing "only the best." With our 2026 Centennial Anniversary marking a century of excellence, we seek passionate individuals eager to join a team defined by exceptional quality, genuine service, and community pride. We currently operate 17 store locations across Southeastern Wisconsin.
At Sendik's we blend the warmth of a local grocer with the energy and nimbleness of a fast-paced, innovative retail environment. We empower our associates to become experts, fostering a culture where every single person contributes to our signature, award-winning customer experience.
If you are looking for a career where your passion for service and hard work lead to genuine growth and make a tangible impact right in your community, you belong at Sendik's.
Role Title
Customer Service Office Associate
Manager
Customer Service Manager
Job Summary
The Customer Service Office Associate will be responsible for modeling and promoting Sendik's culture by consistently providing "best in class" service to our guests. The main responsibility of the Customer Service Office Associate is to maintain the operations of the front end, including daily task management and resolving customer complaints. The Customer Service Office Associate must demonstrate accountability, accuracy and ability to delegate tasks to the team.
Our Values:
Service: We will treat every customer like a beloved family member or friend and find a way to say "yes" to our customers. It's important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere "Thank you for your business!"
Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik's brand.
Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use "Red Truck Service" when additional assistance is needed.
Work Experience
Duties/Responsibilities
  • Serve customers while modeling Sendik's culture and providing "best in class" customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
  • Provide consistent, timely and friendly customer service when answering questions, making suggestions and resolving complaints
  • Encourage customers to participate in our monthly charity partnerships and Red Bag Rewards program
  • Assist with opening and closing duties including, but not limited to, unlocking registers, balancing safe, reviewing daily schedule, settling drawers, and completing cleaning lists
  • Complete lane audits by reviewing register balances to make sure all transactions are entered and accurate; investigate any discrepancies as they arise
  • Monitor monetary needs including, but not limited to, placing daily change orders, bank deposits and petty cash
  • Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as they arise
  • Scheduling break/meal times to ensure coverage throughout the day
  • Assist with accurately and efficiently checking out customer orders
  • Assist with maintaining Customer Service reports including, but not limited to, accounting logs, change order request, special request items, delivery logs, customer concerns and lost and found
  • Assist with store promotional sales events as needed
  • Assist with the training and mentoring of new associates at the Customer Service Desk
  • Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
  • Assist with all other Customer Service duties as needed

Qualifications:
  • Must be a minimum of 18 years of age due to handling wine and spirits
  • Prior experience in customer service, cash handling and leadership experience is required
  • Ability to provide clear direction and delegate responsibilities to a team
  • Ability to quickly adapt to changing conditions, priorities and circumstances
  • Ability to maintain composure, meet deadlines and work effectively under pressure
  • Ability to work effectively in a fast-paced environment
  • Excellent communication, organizational and planning skills
  • Ability to make independent decisions regarding department needs and priorities
  • Strong verbal and written communication skills
  • Strong sense of urgency, time management, prioritization and multitasking skills
  • Strong computer skills, working knowledge in Microsoft Office product suite and Google Products
  • Excellent attention to detail
  • Excellent problem-solving and conflict resolution skills
  • Exceptional customer service skills
  • Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts
  • Ability to stand, walk, lift, bend, push/pull for extended periods of time
  • Ability to lift up to 50 pounds