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Loyalty Program Manager Jobs in Minnesota (NOW HIRING)

Fleet Farm

Logistics Manager

Brooklyn Park, MN · On-site

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company ... of management experience with a Big Box retailer preferred. * Proven ability to lead, coach, and ...

Fleet Farm

Logistics Manager

Mankato, MN · On-site

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company ... of management experience with a Big Box retailer preferred. * Proven ability to lead, coach, and ...

Fleet Farm

Logistics Manager

Hastings, MN · On-site

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company ... of management experience with a Big Box retailer preferred. * Proven ability to lead, coach, and ...

Fleet Farm

Auto Service Manager

Fergus Falls, MN · On-site

The Auto Service Manager is responsible for providing superior service to our customers and leading ... Positive promotion of Fleet Farm customer loyalty program, credit card, and other company ...

Fleet Farm

Auto Service Manager

Baxter, MN · On-site

The Auto Service Manager is responsible for providing superior service to our customers and leading ... Positive promotion of Fleet Farm customer loyalty program, credit card, and other company ...

Fleet Farm

Sales Manager

Rochester, MN · On-site

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company ... management experience within a Big Box retailer preferred. * Proven ability to lead, coach, and ...

Fleet Farm

Sales Manager

Lakeville, MN · On-site

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company ... management experience within a Big Box retailer preferred. * Proven ability to lead, coach, and ...

Fleet Farm

Sales Manager

Hastings, MN · On-site

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company ... management experience within a Big Box retailer preferred. * Proven ability to lead, coach, and ...

GameStop Inc

Store Manager (Store5540)

Maplewood, MN · On-site

The Store Manager is responsible for all facets of store operations and directly influences the ... Rewards guest loyalty program. * Recruit, interview, hire, assess, develop, and retain high ...

GameStop

Store Manager (Store5540)

Maplewood, MN · On-site

$17.41 - $25.41/hr

The Store Manager is responsible for all facets of store operations and directly influences the ... Rewards guest loyalty program. * Recruit, interview, hire, assess, develop, and retain high ...

GameStop Inc

Store Manager (Store 0633)

Richfield, MN · On-site

The Store Manager is responsible for all facets of store operations and directly influences the ... Rewards guest loyalty program. * Recruit, interview, hire, assess, develop, and retain high ...

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All JobsLoyalty Program JobsLoyalty Program Manager JobsLoyalty Program Manager Jobs in Minnesota

Loyalty Program Manager information

See Minnesota salary details

$37.7K

$105.2K

$153.8K

How much do loyalty program manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for loyalty program manager in Minnesota is $105,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,900.00 and $129,800.00 per year, depending on experience, location, and employer.

What does a loyalty program manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

What are the key skills and qualifications needed to thrive as a loyalty program manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

How does a loyalty program manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

Which brands have the best loyalty programs?

Loyalty Program Managers evaluate brands with strong loyalty programs such as Starbucks, Amazon Prime, and Sephora, which offer extensive rewards, personalized experiences, and easy-to-use digital platforms. These programs often feature tiered rewards, mobile app integration, and data analytics to enhance customer retention. Skills in data analysis, customer engagement, and program design are essential for success in managing such programs.

What are the most commonly searched types of Loyalty Program jobs in Minnesota?

The most popular types of Loyalty Program jobs in Minnesota are:

What are popular job titles related to Loyalty Program Manager jobs in Minnesota?

For Loyalty Program Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Loyalty Program Manager jobs in Minnesota look for?

The top searched job categories for Loyalty Program Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Loyalty Program Manager jobs?

Cities in Minnesota with the most Loyalty Program Manager job openings:

Loyalty Program Manager jobs near you
Infographic showing various Loyalty Program Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $105,248 per year, or $50.6 per hour.

Sr. Director, Client Services

Minneapolis, MN

Kobie Marketing
Advertising and Public Relations Services • 201 - 500 employees
Learn more about Kobie Marketingexternal

Full-time

Re-posted 14 days ago

Key responsibilities

  • Serve as the executive-level strategic partner to key retail clients, ensuring loyalty strategy is aligned to enterprise goals and customer engagement objectives.

  • Lead the long-term evolution of loyalty programs by integrating strategy, analytics, and technology to optimize performance, profitability, and member engagement.

  • Lead cross-functional collaboration with Technology, Product, Decision Science, Strategy, and Delivery teams to ensure alignment on strategic priorities and program execution.

Job description

Join a National Top Workplace 
 
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We're always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world's most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. 
 
Join Us from Anywhere 
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: 
 
         Flexible Time Off to recharge when needed 
         Nine Company-Wide Holidays 
         A diverse suite of benefits prioritizing your growth, development, and personal well-being 
 
Discover more about our perks and benefits here. 
 
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. 
 
Travel Requirements:
As a remote-first organization headquartered in St. Petersburg, Florida, Kobie values meaningful in-person connection and collaboration that strengthens our teams, supports our clients, and enhances our culture. While travel requirements vary by role, periodic travel may be required to support business objectives, team collaboration, customer engagements, training, and company events. Candidates should be able and willing to travel as needed to fulfill the responsibilities of the role. 
 

About the Team & What We'll Build Together 
Kobie's Client Services team operates at the intersection of loyalty strategy, market intelligence, and enterprise relationship leadership. As Senior Director, Client Services for the Retail Vertical, you will steward some of our most significant client partnerships-ensuring that loyalty becomes a strategic driver of customer engagement, revenue growth, and enterprise value for both our clients and Kobie. 
 
In this role, you will identify client opportunities, surface emerging risks, and elevate market trends that fuel program and enterprise growth. Engaged at the executive level, you will translate complex client environments and competitive signals into actionable strategies-strengthening client programs while informing Kobie's product, services, and growth roadmap. Your leadership will shape how we deliver value, create cross-client insights, and fuel long-term growth through loyalty. 
This role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional relationship management. You will guide the evolution of loyalty programs, orchestrate cross-functional delivery, and champion innovations that create differentiated consumer experiences. 
 
 
How You Will Make an Impact
  • Enterprise Strategic Leadership
  • Serve as the executive-level strategic partner to key retail clients, ensuring loyalty strategy is aligned to enterprise goals and customer engagement objectives.
  • Articulate how loyalty contributes to broader corporate strategy, supporting clients in achieving revenue, retention, and customer experience outcomes.
  • Loyalty Program Vision & Performance
  • Lead the long-term evolution of loyalty programs by integrating strategy, analytics, and technology to optimize performance, profitability, and member engagement.
  • Translate data-driven insights into actionable recommendations that drive ROI and address emerging customer needs in support of driving best-in-class programs.
  • Client Opportunity, Risk & Market Sensing
  • Continuously scan for risks, political dynamics, shifting priorities, and organizational barriers within client environments, converting them into opportunities that deepen partnership and expand Kobie's strategic influence.
  • Monitor industry trends, competitor movements, and evolving retail behaviors to shape both client strategy and internal decision-making.
  • Growth, Innovation & Co-Creation
  • Identify and drive opportunities for organic growth across services, technology, analytics, and product enhancements to maximize long-term revenue and value creation.
  • Co-create innovation with clients, leveraging Kobie IP, market intelligence, and emerging loyalty constructs to deliver differentiated, competitive solutions.
  • Cross-Functional Orchestration & Internal Influence
  • Lead cross-functional collaboration with Technology, Product, Decision Science, Strategy, and Delivery teams to ensure alignment on strategic priorities and program execution.
  • Translate market and client insights into actionable internal strategies-shaping product roadmaps, operational improvements, and cross-client opportunities.
  • Foster a knowledge-sharing culture that equips teams with the intelligence and context needed to deliver consistent, high-quality outcomes.
  • Technical & Operational Stewardship
  • Demonstrate strong understanding of Kobie's platform capabilities, integrations, and data ecosystem to guide strategic conversations with client and internal technology teams.
  • Oversee program enhancements, operational execution, and technical implementations with a focus on scalability, efficiency, and quality.
  • Financial & Commercial Accountability
  • Own financial performance across assigned accounts, including forecasting, profitability management, and long-term commercial strategy.
  • Apply strategic and financial engineering to balance short-term wins with sustainable long-term growth for both clients and Kobie.
  • Client Relationship Management
  • Serve as a trusted advisor, providing clarity, thought leadership, and proactive guidance grounded in loyalty best practices and market insight.
  • Build deep, multi-threaded relationships across complex client organizations, fostering trust and accelerating strategic decision-making.
  • Strategically steward the client relationship map-ensuring executive-level depth and organizational breadth-to anticipate challenges, drive alignment, and negotiate trade-offs that optimize outcomes for both the client and Kobie.
  • Team Leadership & Talent Development
  • Lead, mentor, and elevate a high-performing Client Services team, fostering a culture of accountability, collaboration, and continuous improvement.
  • Empower teams to communicate value clearly, think strategically, anticipate client needs, and drive meaningful outcomes aligned to Kobie's growth vision.
You Need to Be Successful
  • 12-15+ years in client services, loyalty marketing, CRM, or enterprise program management, with significant experience in the retail sector.
  • Proven track record leading large, complex accounts and cultivating senior executive relationships.
  • Deep understanding of loyalty program strategy, customer engagement, CRM platforms, and data-driven insight application.
  • Strong technical fluency with SaaS platforms, integrations, data ecosystem concepts, and digital customer experience.
  • Demonstrated ability to anticipate risk, identify growth opportunities, and influence strategic direction.
  • Exceptional communication, strategic thinking, analytical problem-solving, and executive presence.
  • Experience managing budgets, P&L, and multi-year commercial strategies that drive portfolio growth.
  • Ability to lead and inspire cross-functional teams in a dynamic, fast-paced environment.
  • Bachelor's degree required; advanced degree or relevant certifications preferred.
  • Ability to travel up to 20% with peak periods up to 35%.
Who we are  As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. 
 
A place for all We celebrate and embrace diversity at Kobie! 
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. 
 
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. 
 
Ready to join us? If you're ready to make an impact and grow in a supportive, innovative environment, we'd love to hear from you. Apply today and join the best and brightest in loyalty! 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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