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Loss Mitigation Jobs (NOW HIRING)

Guild

Loss Mitigation Supervisor

$52K - $76K/yr

The Loss Mitigation Supervisor manages employees, sets objectives, and assigns work/projects related their area(s) of expertise and supervision. He or she also ensures loss mitigation reviews and ...

Civic Credit Union

Loss Mitigation Manager

Raleigh, NC

$50K - $69K/yr

ABOUT THE POSITION Loss Mitigation Manager is responsible for operational management of the Loss Mitigation Team and its efforts to proactively manage delinquent accounts by contacting Credit Union ...

M&T Bank

Loss Mitigation Liaison I-2

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

Stbancorp

Loss Mitigation Specialist

Stafford, TX

Coordinate all functions within Government (FNMA) loans including but not limited to loss mitigation process and procedures, foreclosure and bankruptcy; ensure all functions are performed in full ...

S and T Bank

Loss Mitigation Specialist

Indiana, PA · On-site

Coordinate all functions within Government (FNMA) loans including but not limited to loss mitigation process and procedures, foreclosure and bankruptcy; ensure all functions are performed in full ...

M&T Bank

Loss Mitigation Liaison I-2

Getzville, NY

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

Wellby

Loss Mitigation & Recovery Specialist

Webster, TX · On-site

The Loss Mitigation & Recovery Specialist role makes a difference in our members' lives building relationships with our members who have encountered financial hardships and providing options for them ...

Camdennational

Loss Mitigation Specialist

Gardiner, ME · On-site

Collect financial information and review for possible loss mitigation options to cure the borrower's delinquency, * In the event of an incurable default, working with borrowers to liquidate their ...

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How much do loss mitigation jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for loss mitigation in the United States is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Loss Mitigation Specialist, and why are they important?

To thrive as a Loss Mitigation Specialist, you need a solid understanding of mortgage servicing, foreclosure prevention, and relevant financial regulations, usually supported by experience in banking or real estate. Familiarity with loan servicing platforms, mortgage modification software, and regulatory compliance systems is typically required. Strong negotiation, problem-solving, and customer service skills enable effective communication with borrowers and stakeholders. These competencies are vital for minimizing financial losses, ensuring compliance, and helping clients retain their homes.

What are some common challenges faced by professionals in Loss Mitigation, and how can they be effectively managed?

Professionals in Loss Mitigation often encounter challenges such as negotiating with distressed borrowers, navigating complex regulatory requirements, and managing high caseloads while maintaining empathy and compliance. Developing strong communication skills and staying updated on changing mortgage guidelines are essential for success. Building collaborative relationships with underwriters, legal teams, and customer service representatives also helps address issues efficiently and ensures the best possible outcomes for both the borrower and the lender.

What is loss mitigation?

Loss mitigation refers to the process used by lenders to help borrowers avoid foreclosure by finding solutions to make mortgage payments more manageable. This can include options such as loan modification, repayment plans, forbearance, or short sales. The goal of loss mitigation is to minimize financial losses for both the lender and the borrower while keeping the homeowner in their property whenever possible. Lenders typically have dedicated loss mitigation departments that work directly with borrowers to assess their financial situation and recommend suitable options.

What is the difference between Loss Mitigation vs Loan Processor?

AspectLoss MitigationLoan Processor
CredentialsTypically requires knowledge of mortgage laws, negotiation skills, and sometimes certifications like NMLSRequires understanding of loan documentation, credit analysis, and often NMLS licensing
Work EnvironmentOften involves direct communication with borrowers, negotiations, and analyzing financial situationsPrimarily reviews and processes loan applications, verifying documents and data
Employer & Industry UsageUsed by mortgage lenders, banks, and servicing companies to help borrowers avoid foreclosureUsed by lenders, banks, and mortgage companies to process loan applications efficiently

While both roles involve mortgage industry knowledge and some overlapping skills, Loss Mitigation focuses on helping borrowers avoid foreclosure through negotiations and financial solutions. Loan Processors primarily handle the administrative side of loan approval, verifying documents and data to facilitate loan issuance.

More about Loss Mitigation jobs
What cities are hiring for Loss Mitigation jobs? Cities with the most Loss Mitigation job openings:
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Loss Mitigation jobs near you
Infographic showing various Loss Mitigation job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 47% Full Time, 51% Part Time, and 1% Contract. Highlights an 86% Physical, 6% Hybrid, and 8% Remote job distribution, with an average salary of $49,422 per year, or $23.8 per hour.
Loss Mitigation Supervisor

Loss Mitigation Supervisor

Guild

Remote

$52K - $76K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 17 days ago

Job description

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
The Loss Mitigation Supervisor plays an important role in the organization by overseeing a number of activities directly related to the company's Loss Mitigation functions. The role is responsible for overseeing the day-to-day productivity of direct reports and monitoring reports to ensure Loss Mitigation department efficiency. The Loss Mitigation Supervisor manages employees, sets objectives, and assigns work/projects related their area(s) of expertise and supervision. He or she also ensures loss mitigation reviews and processes are conducted timely, accurately and in compliance with established investor, company, state and federal guidelines and regulations.
Compensation
This role is an exempt position with a Targeted Salary Range of $52,000 to $76,000 annually.
Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.
Essential Functions
  • Monitor metrics and maximize productivity, efficiency, investor compliance and service levels for area(s) under supervision.
  • Hire, train, coach, discipline and exit team members.
  • Perform quality control and audit reviews on loans, including all income/expense calculations, to ensure compliance with agreed upon standards and state and investor guidelines.
  • Provide coaching, guidance, and recognition to reports on all FHA insured loan workouts; review work to ensure solid business decisions are made in underwriting modifications, and in reconciling and settling accounts.
  • Review denied cases and research/recommend feasible alternatives.
  • Analyze escalated accounts for compliance and exceptions to modification program guidelines.
  • Participate in calls with clients and homeowners; discuss topics and issues related to loss mitigation.
  • Provide weekly productivity reports and status updates, and remediates action items to ensure loss mitigation cases move through the decision process both on a timely basis, and in accordance with regulations and guidelines.
  • Review files requested by internal and external auditors and respond to audit findings by preparing formal responses and ensuring remediation of noted issues.
  • Ensure inventory is managed effectively and in accordance with all applicable regulations and guidelines.
  • Develop and deliver training that encompasses changes, improvements, and other information related to investor rules and regulations, compliance criteria, internal policy and guidelines, and best practices.
  • Manage department projects that encompass improvements and modifications to current processes, implementation of new processes, and skills training.
  • Role model patience and professionalism when interacting with consumers via phone, email, or letter.
  • Review FHA Waterfall Calculations and verify correct home retention loss mitigation options are chosen and communicated to borrowers.
  • Manage and control loss mitigation general ledger; review all invoices input by Specialists; reconciles TBB2 against payment of title policy invoices.
  • Perform other duties as assigned.

Qualifications
  • High school diploma and some college, technical training or equivalent required; Bachelor's degree in Finance, Business or a related field preferred, along with seven or more years total mortgage default, loss mitigation and short sale experience, with at least two years in a supervisory/lead role.
  • Expert-level knowledge of conventional and government mortgage loan documents, including overall processes and inter-relationships, standards and requirements, terminology, compliance and regulatory requirements related to federal debt collection laws, Federal Bankruptcy Laws, and proper handling of other legal situations.
  • Knowledge of Standard Operating Procedures, CFPB, FCRA and FDCPA preferred.
  • Strong interpersonal and problem-solving skills.
  • Highly organized and detail oriented; ability to work in a fast-paced, department-metrics-driven environment required.
  • Advanced math skills required.
  • Proficiency with basic internet searches, data entry, Microsoft Word, Excel, PowerPoint and Outlook required.
  • Familiarity with document retention software; Blitzdoc preferred.
  • 10-key by touch strongly preferred.

Supervision
Direct:
Number
Job Titles
3-5
Loss Mitigation Specialist
Indirect:
0
  • General supervision required, depending on experience level
  • High level of independent judgment and decision-making
  • Manage multiple priorities in a deadline-driven environment; leads with a strong sense of urgency and responsiveness
  • Excellent verbal and written communication skills
  • Strong detail orientation and highly organized
  • Hire, train, coach, discipline and exit team members.
  • Ability to be patient and train less experienced team members, respond to questions, build capability
  • Travel: 0%

Requirements
  • Physical: Work is primarily sedentary; occasionally walks and/or stands.
  • Manual Dexterity: Frequent use of computer keyboard and mouse.
  • Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
  • Environmental: Office environment - no substantial exposure to adverse environmental conditions.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
Guild Mortgage Company is an Equal Opportunity Employer.
REQ#: LOSSM017665
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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