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Loss Mitigation Jobs (NOW HIRING)

Loss Mitigation Manager

Raleigh, NC

$50K - $69K/yr

ABOUT THE POSITION Loss Mitigation Manager is responsible for operational management of the Loss Mitigation Team and its efforts to proactively manage delinquent accounts by contacting Credit Union ...

The Loss Mitigation Supervisor manages employees, sets objectives, and assigns work/projects related their area(s) of expertise and supervision. He or she also ensures loss mitigation reviews and ...

Loss Mitigation Liaison I-2

Getzville, NY ยท On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

Lead Loss Mitigation Specialist

Rosemont, IL ยท On-site

$23.37 - $26.97/hr

Reporting to the AVP, Loss Mitigation, this position is responsible for guiding and coordinating the work of Loss Mitigation Specialists without direct team management responsibilities. This position ...

Coordinate all functions within Government (FNMA) loans including but not limited to loss mitigation process and procedures, foreclosure and bankruptcy; ensure all functions are performed in full ...

Loss Mitigation Manager

Raleigh, NC ยท On-site

$50K - $69K/yr

ABOUT THE POSITION Loss Mitigation Manager is responsible for operational management of the Loss Mitigation Team and its efforts to proactively manage delinquent accounts by contacting Credit Union ...

Overview The Loss Mitigation Coordinator leads reporting, analytics, and operational execution within the Loss Mitigation function. This role drives performance improvement through data analysis ...

Lead Loss Mitigation Specialist

Rosemont, IL ยท Hybrid

$23.37 - $26.97/hr

Reporting to the AVP, Loss Mitigation, this position is responsible for guiding and coordinating the work of Loss Mitigation Specialists without direct team management responsibilities. This position ...

Loss Mitigation Liaison I-2

Getzville, NY ยท On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

The Loss Mitigation & Recovery Specialist role makes a difference in our members' lives building relationships with our members who have encountered financial hardships and providing options for them ...

Coordinate all functions within Government (FNMA) loans including but not limited to loss mitigation process and procedures, foreclosure and bankruptcy; ensure all functions are performed in full ...

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Loss Mitigation information

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How much do loss mitigation jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for loss mitigation in the United States is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Loss Mitigation Specialist, and why are they important?

To thrive as a Loss Mitigation Specialist, you need a solid understanding of mortgage servicing, foreclosure prevention, and relevant financial regulations, usually supported by experience in banking or real estate. Familiarity with loan servicing platforms, mortgage modification software, and regulatory compliance systems is typically required. Strong negotiation, problem-solving, and customer service skills enable effective communication with borrowers and stakeholders. These competencies are vital for minimizing financial losses, ensuring compliance, and helping clients retain their homes.

What is a loss mitigation job description?

A loss mitigation job involves working with borrowers and lenders to develop strategies that reduce the risk of loan default or foreclosure. Responsibilities often include analyzing financial situations, negotiating repayment plans, and reviewing loan modifications, requiring strong communication and financial analysis skills. The role typically requires knowledge of mortgage processes and may involve using specialized software to evaluate options.

What are some common challenges faced by professionals in Loss Mitigation, and how can they be effectively managed?

Professionals in Loss Mitigation often encounter challenges such as negotiating with distressed borrowers, navigating complex regulatory requirements, and managing high caseloads while maintaining empathy and compliance. Developing strong communication skills and staying updated on changing mortgage guidelines are essential for success. Building collaborative relationships with underwriters, legal teams, and customer service representatives also helps address issues efficiently and ensures the best possible outcomes for both the borrower and the lender.

What is loss mitigation?

Loss mitigation refers to the process used by lenders to help borrowers avoid foreclosure by finding solutions to make mortgage payments more manageable. This can include options such as loan modification, repayment plans, forbearance, or short sales. The goal of loss mitigation is to minimize financial losses for both the lender and the borrower while keeping the homeowner in their property whenever possible. Lenders typically have dedicated loss mitigation departments that work directly with borrowers to assess their financial situation and recommend suitable options.

What degree do you need to be a mitigation specialist?

A mitigation specialist typically needs at least a bachelor's degree in psychology, social work, criminal justice, or a related field. Many employers prefer candidates with a master's degree or specialized training in mental health or forensic assessment, along with strong communication and analytical skills.

What jobs pay $10,000 a month without a degree?

Loss mitigation professionals, such as loan officers or debt specialists, can earn around $10,000 monthly through commissions and bonuses, especially with experience and a strong client network. High-paying roles in sales, real estate, or entrepreneurship also offer potential without requiring a degree, but typically demand skills, certifications, or licensing. These positions often involve performance-based pay and industry-specific knowledge.

What jobs pay 2000 a day?

In loss mitigation, high-paying roles such as senior loan officers, mortgage underwriters, or specialized financial analysts can sometimes earn around $2,000 per day, especially with experience, certifications, and in high-demand markets. These positions often require strong financial knowledge, negotiation skills, and relevant industry certifications. Earnings vary based on location, employer, and individual performance.

What is the difference between Loss Mitigation vs Loan Processor?

AspectLoss MitigationLoan Processor
CredentialsTypically requires knowledge of mortgage laws, negotiation skills, and sometimes certifications like NMLSRequires understanding of loan documentation, credit analysis, and often NMLS licensing
Work EnvironmentOften involves direct communication with borrowers, negotiations, and analyzing financial situationsPrimarily reviews and processes loan applications, verifying documents and data
Employer & Industry UsageUsed by mortgage lenders, banks, and servicing companies to help borrowers avoid foreclosureUsed by lenders, banks, and mortgage companies to process loan applications efficiently

While both roles involve mortgage industry knowledge and some overlapping skills, Loss Mitigation focuses on helping borrowers avoid foreclosure through negotiations and financial solutions. Loan Processors primarily handle the administrative side of loan approval, verifying documents and data to facilitate loan issuance.

More about Loss Mitigation jobs
What cities are hiring for Loss Mitigation jobs? Cities with the most Loss Mitigation job openings:
What are the most commonly searched types of Loss Mitigation jobs? The most popular types of Loss Mitigation jobs are:
What states have the most Loss Mitigation jobs? States with the most job openings for Loss Mitigation jobs include:
Infographic showing various Loss Mitigation job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,422 per year, or $23.8 per hour.
Loss Mitigation Manager

$139K/yr

Full-time

Posted 9 days ago


Job description

Job Type
Full-time
Description
CIVIC CULTURE
Our organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.
ABOUT THE POSITION
Loss Mitigation Manager is responsible for operational management of the Loss Mitigation Team and its efforts to proactively manage delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working with internal team and members to resolve payment issues and escalated situations, providing advanced oversight of repayment solutions, and implementing strategies to mitigate loan losses.
NORMAL DAY-TO-DAY WORK
  1. Manages early and late-stage delinquency management efforts by ensuring Loss Mitigation Team monitors loan accounts and identifying members who are at risk of becoming delinquent.
  2. Oversees and provides leadership guidance to Loss Mitigation Team Leaders in accordance with organizational strategy and principles.
  3. Provides primary oversight of Loss Mitigation workforce management and scheduling.
  4. Recommends strategic collection efforts and assists in operational implementation of strategy.
  5. Assists in creating and maintains oversight of all front end collection efforts to ensure team goals and KPIs are met.
  6. Works with the Loss Mitigation team to approve escalated repayment plans and settlements.
  7. Approves strategic loan modifications and workout plans for approval.
  8. Provides primary escalation assistance to active and charged-off accounts.
  9. Ensures the accurate documentation of all member interactions, payment agreements, and actions plans in the core collection system.
  10. Provides members with information on financial education resources and tools to help them manage their finances and avoid future delinquencies.
  11. Fosters a culture of cross-team collaboration and bench-strength within the Loss Mitigation Team, including functions of escalated collection actions and Default Management.
  12. Maintains and trains knowledge of Loss Mitigation Team practices and procedures to best aid in cross-team communication.
  13. Serves as primary resource for knowledge of elevated account actions, insurance claims, and collateral recovery efforts to best assist with membership communication pre and post charge off.
  14. Collaborates as necessary with other internal business units and resources to ensure a coordinated approach to loss prevention.
  15. Partners with the AVP of Risk Assessment and Loss Mitigation in reviewing reports on delinquency trends, member interactions, and recovery efforts.
  16. Ensures all activities are in compliance with federal and state regulations, as well as Credit Union policies, guidelines, and procedures.
  17. Takes ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.

JOB QUALIFICATIONS
Here are a few skills you MUST have to be qualified for this position:
  1. Minimum 7 - 9 years' experience in Consumer, Commercial, and Real Estate collections, or combination of experience and advanced education.
  2. Minimum 1-3 years of experience in a lead or leadership role in financial services.
  3. Practical experience analyzing consumer credit reports, income statements, and credit principles.
  4. Demonstrated understanding of accounting principles and business financial statements and tax returns.
  5. Demonstrated experience with credit procedures, policies, regulations and laws, in addition to knowledge of bankruptcy and consumer law.
  6. Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.
  7. Ability to lift a minimum of 25 lbs. (file boxes, computer).
  8. Travel required on occasion.

Here are a few qualities we'd LIKE for you to have to make you more suited for this position:
  1. BA/BS in Business Management or related field.
  2. 1 - 3 years of experience in credit underwriting, portfolio evaluation, or administration.
  3. Prior escalated collections experience including repossession, foreclosure, and small claims management.

CONTACT US
If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at:
Civic Human Resources
3600 Wake Forest Road, Raleigh, NC 27609
careers@civicfcu.org