ZipRecruiter

Log In

1

Loss Mitigation Jobs (NOW HIRING)

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

Robert Half

Loss Mitigation Specialist

Tempe, AZ · On-site

$22/hr

Consumer Collections Representative - Loss Mitigation | Mortgage Services Location: Tempe, AZ (100% On-Site | Near Rio Salado Pkwy & Loop 101) Pay: $22/hour Job Type: Full-Time | Temp-to-Hire ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

Gateway First Bank

Be Seen First

Mortgage Loss Mitigation Specialist I

Tulsa, OK · On-site

Jenks, OK - Gateway First Bank's Mortgage Loss Mitigation Specialist I interacts with customers via email to complete their loss mitigation packets for final review. Excellent written communication ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

Civic Credit Union

Loss Mitigation Manager

Raleigh, NC · On-site

$50K - $69K/yr

ABOUT THE POSITION Loss Mitigation Manager is responsible for operational management of the Loss Mitigation Team and its efforts to proactively manage delinquent accounts by contacting Credit Union ...

Zippy, Inc

Loss Mitigation Specialist

The Role We're looking for a Loss Mitigation Specialist to actively manage a pipeline of delinquent accounts and drive resolution through effective borrower engagement and decisive workout execution.

next page

Showing results 1-20

All JobsLoss Mitigation Jobs

Loss Mitigation information

See salary details

$16

$23

$33

How much do loss mitigation jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for loss mitigation in the United States is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Loss Mitigation Specialist, and why are they important?

To thrive as a Loss Mitigation Specialist, you need a solid understanding of mortgage servicing, foreclosure prevention, and relevant financial regulations, usually supported by experience in banking or real estate. Familiarity with loan servicing platforms, mortgage modification software, and regulatory compliance systems is typically required. Strong negotiation, problem-solving, and customer service skills enable effective communication with borrowers and stakeholders. These competencies are vital for minimizing financial losses, ensuring compliance, and helping clients retain their homes.

What are some common challenges faced by professionals in Loss Mitigation, and how can they be effectively managed?

Professionals in Loss Mitigation often encounter challenges such as negotiating with distressed borrowers, navigating complex regulatory requirements, and managing high caseloads while maintaining empathy and compliance. Developing strong communication skills and staying updated on changing mortgage guidelines are essential for success. Building collaborative relationships with underwriters, legal teams, and customer service representatives also helps address issues efficiently and ensures the best possible outcomes for both the borrower and the lender.

What is loss mitigation?

Loss mitigation refers to the process used by lenders to help borrowers avoid foreclosure by finding solutions to make mortgage payments more manageable. This can include options such as loan modification, repayment plans, forbearance, or short sales. The goal of loss mitigation is to minimize financial losses for both the lender and the borrower while keeping the homeowner in their property whenever possible. Lenders typically have dedicated loss mitigation departments that work directly with borrowers to assess their financial situation and recommend suitable options.

What is the difference between Loss Mitigation vs Loan Processor?

AspectLoss MitigationLoan Processor
CredentialsTypically requires knowledge of mortgage laws, negotiation skills, and sometimes certifications like NMLSRequires understanding of loan documentation, credit analysis, and often NMLS licensing
Work EnvironmentOften involves direct communication with borrowers, negotiations, and analyzing financial situationsPrimarily reviews and processes loan applications, verifying documents and data
Employer & Industry UsageUsed by mortgage lenders, banks, and servicing companies to help borrowers avoid foreclosureUsed by lenders, banks, and mortgage companies to process loan applications efficiently

While both roles involve mortgage industry knowledge and some overlapping skills, Loss Mitigation focuses on helping borrowers avoid foreclosure through negotiations and financial solutions. Loan Processors primarily handle the administrative side of loan approval, verifying documents and data to facilitate loan issuance.

More about Loss Mitigation jobs
What cities are hiring for Loss Mitigation jobs? Cities with the most Loss Mitigation job openings:
What are the most commonly searched types of Loss Mitigation jobs? The most popular types of Loss Mitigation jobs are:
What states have the most Loss Mitigation jobs? States with the most job openings for Loss Mitigation jobs include:
What job categories do people searching Loss Mitigation jobs look for? The top searched job categories for Loss Mitigation jobs are:
Loss Mitigation jobs near you
Infographic showing various Loss Mitigation job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 47% Full Time, 51% Part Time, and 1% Contract. Highlights an 86% Physical, 6% Hybrid, and 8% Remote job distribution, with an average salary of $49,422 per year, or $23.8 per hour.
Loss Mitigation Liaison I

Loss Mitigation Liaison I

M&T Bank

Getzville, NY

$22.61 - $37.67/hr

Full-time

Posted 23 days ago

M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 180 frontline employees who took The Breakroom Quiz

66th of 141 rated banks

Job description

Overview:

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the foreclosure process.

Primary Responsibilities:
  • Take inbound and make outbound calls to assigned portfolio of mortgage loan borrowers that are delinquent in their loan payments and who are investigating loss mitigation options or are in foreclosure, while maintaining compliance with all state and federal laws and regulations applicable to consumer collection activity.
  • Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system.
  • Understand investor's waterfall and required documents for loss mitigation. Collect consumer financial information and assist borrowers in reviewing loss mitigation documents.
  • Communicate and explain the terms of loss mitigation approvals or declines, the rational for each and ability to appeal or re-apply.
  • Communicate liquidation options and explain the foreclosure process as necessary.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Complete other related duties as assigned.
Scope of Responsibilities:

Maintains direct contact with consumers.

Education and Experience Required:

A combined 4 years' higher education and/or work experience, including a minimum of 1 year collections or customer service experience.

Ability to communicate effectively and professionally over the phone.

Excellent communication and customer service skills.

Proficiency with word processing and spreadsheet software.

Education and Experience Preferred:

Bachelor's degree.

Mortgage collections experience.

Knowledge of M&T systems.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationGetzville, New York, United States of America

What M&T Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply