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Loss Mitigation Associate Jobs (NOW HIRING)

Broadview FCU

Loss Mitigation - Collector

Albany, NY · Remote

$18 - $20/hr

Associate's degree from accredited college or university * Minimum of 2 years telephone collection or call center environment experience preferred Starting Compensation: $18.00-$20.00/hr., plus a ...

Broadview FCU

Loss Mitigation - Collector

Albany, NY · On-site

$18 - $20/hr

Associate's degree from accredited college or university * Minimum of 2 years telephone collection or call center environment experience preferred Starting Compensation: $18.00-$20.00/hr., plus a ...

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How much do loss mitigation associate jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for loss mitigation associate in the United States is $20.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $24.52 per hour, depending on experience, location, and employer.

How does a Loss Mitigation Associate typically collaborate with other departments to resolve delinquent accounts?

Loss Mitigation Associates work closely with various departments such as collections, underwriting, and customer service to develop solutions for borrowers facing financial hardship. They often coordinate with loan officers to gather documentation, communicate with legal teams regarding regulatory compliance, and partner with customer service representatives to ensure borrowers are informed about available options. Effective teamwork and clear communication are essential in this role to create workable repayment plans and achieve positive outcomes for both the lender and the borrower.

What are Loss Mitigation Associates?

Loss Mitigation Associates are professionals who work with borrowers and lenders to prevent loan defaults and minimize financial losses, typically in mortgage or lending environments. They assess delinquent accounts, review borrower hardship situations, and recommend solutions such as loan modifications, repayment plans, or short sales. Their goal is to find mutually beneficial resolutions that help borrowers keep their properties while reducing risk and loss for the lender.

What are the key skills and qualifications needed to thrive as a Loss Mitigation Associate, and why are they important?

To thrive as a Loss Mitigation Associate, you need a solid understanding of mortgage servicing, loan workout options, and financial analysis, often supported by experience in banking or real estate and a relevant associate or bachelor’s degree. Familiarity with loan servicing platforms, document management systems, and regulations like RESPA and FHA guidelines is typically required. Strong negotiation, problem-solving, and communication skills are crucial for working with borrowers and collaborating with internal teams. These competencies help minimize financial losses for lenders while assisting borrowers in retaining their homes or navigating alternatives.
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Loss Mitigation Associate jobs near you
Infographic showing various Loss Mitigation Associate job openings in the United States as of May 2026, with employment types broken down into 74% Full Time, 5% Temporary, 16% Contract, and 5% Nights. Highlights an 86% Physical, 6% Hybrid, and 8% Remote job distribution, with an average salary of $42,286 per year, or $20.3 per hour.
Hybrid Loss Mitigation Intake Processor, II

Hybrid Loss Mitigation Intake Processor, II

Carrington Holding Company, LLC

Orange, CA • On-site

$18.25 - $23/hr

Full-time

Medical, Retirement

Posted 21 days ago

Job description

Job Description
Come join our amazing team and work a hybrid schedule!
The Loss Mitigation Intake Processor II will manage the timely borrower notification process specific to compliance timelines associated with Company, investor and agency standards for all Loss Mitigation related programs including, but not limited to, loan modifications and short sales. Primary responsibilities consist of acknowledging, requesting and verifying borrower documentation such as the application for mortgage assistance, financial statements, credit reports, title reports and property valuations. Perform all duties in accordance with company policies and procedures and all state and federal regulations. The approved Target Pay Range for this position is $20.00 to $24.00 plus a monthly incentive.
What you'll do:
  • Manage files from acknowledgment to submission.
  • Check files for completeness and accuracy.
  • Review and analyze financial information, assets and credit reports.
  • Structure files based on investor and regulatory guidelines.
  • Complete tasks within timelines.
  • Responsible for achieving production and quality standards on a monthly basis.
  • Perform other duties as assigned.

What you'll need:
  • High school diploma or equivalent work experience.
  • One (1) year of experience processing residential mortgage loans, loss mitigation or other related field.
  • Knowledge of Microsoft Suite of Applications at intermediate level preferred.
  • Knowledge of Mortgage related documents.
  • Possess excellent verbal and written communication skills.
  • Basic understanding of FHA, USDA, VA Fannie, Freddie, and Conventional loan requirements.
  • Attention to detail.
  • Ability to organize and prioritize own work schedule.
  • Ability to work in a paperless, automated and fast paced environment while handling a high volume pipeline.
  • Ability to work effectively as a team player.
  • Ability to multi-task to complete various tasks as required.
  • Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy.

Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer:
  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

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Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

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