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Loss Mitigation Associate Jobs (NOW HIRING)

Collabera

Loss Mitigation Specialist

Lewisville, TX

Associate or Bachelor degree preferred Skills: * Excellent listening, oral & written communication ... Strong ability to identify potential loss situations and make appropriate recommendations to ...

Selene Holdings

Loss Mitigation Underwriter

Dallas, TX · On-site

Associate's or Bachelor's degree preferred * Minimum of 3-5 years of underwriting or loss mitigation experience required * Prior experience in a senior, lead, or mentoring role strongly preferred Why ...

Selene Holdings

Loss Mitigation Underwriter

Dallas, TX · On-site

$115K/yr

Associate's or Bachelor's degree preferred * Minimum of 3-5 years of underwriting or loss mitigation experience required * Prior experience in a senior, lead, or mentoring role strongly preferred Why ...

Selene Holdings

Loss Mitigation Underwriter

Jacksonville, FL · On-site

$107K/yr

Associate's or Bachelor's degree preferred * Minimum of 3-5 years of underwriting or loss mitigation experience required * Prior experience in a senior, lead, or mentoring role strongly preferred Why ...

Newrez

Supervisor - Loss Mitigation Fulfillment

Houston, TX · On-site

$136K/yr

POSITION SUMMARY The Supervisor - Loss Mitigation Fulfillment is responsible for supporting Fulfillment associates and the leadership team to increase production and improve quality and efficiency.

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How much do loss mitigation associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for loss mitigation associate in the United States is $20.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $24.52 per hour, depending on experience, location, and employer.

What is a loss mitigation associate?

Loss Mitigation Associates are professionals who work with borrowers and lenders to prevent loan defaults and minimize financial losses, typically in mortgage or lending environments. They assess delinquent accounts, review borrower hardship situations, and recommend solutions such as loan modifications, repayment plans, or short sales. Their goal is to find mutually beneficial resolutions that help borrowers keep their properties while reducing risk and loss for the lender.

What are the key skills and qualifications needed to thrive as a loss mitigation associate?

To thrive as a Loss Mitigation Associate, you need a solid understanding of mortgage servicing, loan workout options, and financial analysis, often supported by experience in banking or real estate and a relevant associate or bachelor’s degree. Familiarity with loan servicing platforms, document management systems, and regulations like RESPA and FHA guidelines is typically required. Strong negotiation, problem-solving, and communication skills are crucial for working with borrowers and collaborating with internal teams. These competencies help minimize financial losses for lenders while assisting borrowers in retaining their homes or navigating alternatives.

How does a loss mitigation associate typically collaborate with other departments to resolve delinquent accounts?

Loss Mitigation Associates work closely with various departments such as collections, underwriting, and customer service to develop solutions for borrowers facing financial hardship. They often coordinate with loan officers to gather documentation, communicate with legal teams regarding regulatory compliance, and partner with customer service representatives to ensure borrowers are informed about available options. Effective teamwork and clear communication are essential in this role to create workable repayment plans and achieve positive outcomes for both the lender and the borrower.

What cities are hiring for Loss Mitigation Associate jobs?

Cities with the most Loss Mitigation Associate job openings:

What are the most commonly searched types of Loss Mitigation jobs?

The most popular types of Loss Mitigation jobs are:

What states have the most Loss Mitigation Associate jobs?

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Loss Mitigation Associate jobs near you

Specialist, Loss Mitigation, V1

Carrington Holding Company, LLC

Phoenix, AZ • On-site

$24.50/hr

Full-time

Medical, Retirement

Posted 9 days ago

Job description


Come join our amazing team and work at our office in Phoenix, AZ
Job Summary
As a Loss Mitigation Specialist, you will be responsible for educating borrowers on CMS' Loss Mitigation alternatives with the objective of retaining home ownership and avoiding foreclosure, including Loan Modifications, Partial Claims, Repayment Plans, Forbearances and Reinstatements. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The approved starting pay for this role is $24.50/hr plus a monthly performance bonus.
What You'll Do
  • Handle inbound calls routed through IVR as well as internal transfers to determine borrowers' intent to retain property, discuss foreclosure alternatives, and provide eligibility criteria/information,
  • Make outbound calls on all assigned loans in pipeline to follow up on collection of signed trial agreements, repay agreements, and final loan modification documents.
  • Communicate approval or denial of a loss mitigation workout option, and handle general questions regarding account information.
  • Review borrowers' financial hardship documentation to determine the best work-out option, depending upon their current financial status and whether it is a short-term or long-term hardship
  • In a denial case, engage borrowers' interest and participation in a loss mitigation liquidation option and route borrower to the loss mitigation liquidation team.
  • Provide information to borrowers relating to Title issues that may be impeding finalization of a modification.
  • Maintain consistent attendance to ensure fulfillment of essential duties and responsibilities.
  • Communicate the options available to the borrower for resolving the delinquency or imminent default, the actions the borrower must take to be considered for those options, the timing requirements for completion of actions by the borrower and the servicer, and the status of the servicer's evaluation of the borrower for those options.
  • Notify the Intake team when it appears that an error may have occurred in Intake regarding missing or unacceptable documents
  • Being knowledgeable about the borrower's situation and current status in the entire delinquency or imminent default resolution process, including any Loss Mitigation or non-foreclosure liquidation options.
  • Assist borrowers who request to escalate a complaint or dispute a reason for non-approval, in contacting the servicer's staff handling Escalated Cases and, upon request, must provide contact information for MHA Help
  • Perform other duties as assigned.

What You'll Need
  • High school diploma or equivalent required. Some college courses in business, accounting or finance preferred.
  • One (1) or more years' experience in collections, loss mitigation or call center within a mortgage servicing environment required.
  • Full State NMLS licensing required within 6 months of entering this job.
  • Knowledge of mortgage industry terminology preferred
  • Working knowledge of all Government program requirements and timelines, including FHA, VA, USDA, FNMA and FHLMC.
  • Knowledge of Microsoft Suite at an intermediate level required
  • Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints
  • Ability to make decisions that have significant impact on the department's credibility, operations, and services
  • Ability to organize and prioritize own work schedule on a short-term basis (longer than one month) and within allotted work schedule timelines
  • Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy
  • Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly

Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more, visit: www.carringtonmortgage.com.
What We Offer:
  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
About Us
Carrington Mortgage Services is a fully integrated mortgage company with mortgage lending and servicing operations and an affiliated real estate brokerage. We are part of Carrington Holding Company, LLC , which owns and operates multiple businesses that cover virtually every aspect of single family residential real estate transactions.

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