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Loss Mitigation Associate Jobs in Tennessee (NOW HIRING)

GOVX

Risk Mitigation Associate - Fraud

La Vergne, TN · On-site

$20 - $23/hr

... losses. This role reports to the Risk Mitigation Manager and works closely with Member Services ... Associate's degree (Bachelor's preferred) and 1+ years in e-commerce fraud or risk management.

GovX

Risk Mitigation Associate - Fraud

La Vergne, TN · On-site

$20 - $23/hr

The Risk Mitigation Associate - Fraud is a full-time position responsible for supporting GOVX ... losses. This role reports to the Risk Mitigation Manager and works closely with Member Services.

GOVX

Risk Mitigation Associate - Fraud

La Vergne, TN · On-site

$20 - $23/hr

... losses. This role reports to the Risk Mitigation Manager and works closely with Member Services ... Associate's degree (Bachelor's preferred) and 1+ years in e-commerce fraud or risk management.

NC SECU

Lead Member Services Officer

Whiteville, TN · On-site

$17.25 - $21/hr

Act as a liaison(s) to Loss Mitigation and submit any required reporting of collection efforts ... Preferred - Bachelor's degree, or Certified Credit Union Executive Certification, or Associate of ...

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Loss Mitigation Associate information

How does a loss mitigation associate typically collaborate with other departments to resolve delinquent accounts?

Loss Mitigation Associates work closely with various departments such as collections, underwriting, and customer service to develop solutions for borrowers facing financial hardship. They often coordinate with loan officers to gather documentation, communicate with legal teams regarding regulatory compliance, and partner with customer service representatives to ensure borrowers are informed about available options. Effective teamwork and clear communication are essential in this role to create workable repayment plans and achieve positive outcomes for both the lender and the borrower.

What is a loss mitigation associate?

Loss Mitigation Associates are professionals who work with borrowers and lenders to prevent loan defaults and minimize financial losses, typically in mortgage or lending environments. They assess delinquent accounts, review borrower hardship situations, and recommend solutions such as loan modifications, repayment plans, or short sales. Their goal is to find mutually beneficial resolutions that help borrowers keep their properties while reducing risk and loss for the lender.

What are the key skills and qualifications needed to thrive as a loss mitigation associate?

To thrive as a Loss Mitigation Associate, you need a solid understanding of mortgage servicing, loan workout options, and financial analysis, often supported by experience in banking or real estate and a relevant associate or bachelor’s degree. Familiarity with loan servicing platforms, document management systems, and regulations like RESPA and FHA guidelines is typically required. Strong negotiation, problem-solving, and communication skills are crucial for working with borrowers and collaborating with internal teams. These competencies help minimize financial losses for lenders while assisting borrowers in retaining their homes or navigating alternatives.

What does a loss mitigation associate do?

A loss mitigation associate works with borrowers and lenders to develop solutions that prevent foreclosure or reduce loan losses, such as negotiating repayment plans or loan modifications. They analyze financial information, communicate with clients, and often use specialized software to manage cases and ensure compliance with industry regulations.
What are the most commonly searched types of Loss Mitigation jobs in Tennessee? The most popular types of Loss Mitigation jobs in Tennessee are:
What cities in Tennessee are hiring for Loss Mitigation Associate jobs? Cities in Tennessee with the most Loss Mitigation Associate job openings:
Loss Mitigation Associate jobs near you

Risk Mitigation Associate - Fraud

GOVX

La Vergne, TN • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

The Risk Mitigation Associate - Fraud is a full-time position responsible for supporting GOVX's efforts to prevent fraudulent activity, promote customer satisfaction through financial transaction processing, and minimize related financial losses. This role reports to the Risk Mitigation Manager and works closely with Member Services.
KEY RESPONSIBILITIES
  • Review: Orders flagged by automated fraud prevention systems; investigate account details, verify information via phone/email, and confirm or cancel orders.
  • Assist: Verify customer data and account history to prevent refund delays and mitigate fraud. Investigate: Potential violations of Terms of Use and educate customers to ensure compliance.
  • Identify: Trends and communicate findings across departments to improve fraud prevention processes.
  • Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute unsupported claims.

Requirements
Education/Experience: Associate's degree (Bachelor's preferred) and 1+ years in e-commerce fraud or risk management.
Technical Proficiency:
  • ERP: NetSuite or similar software.
  • CRM: ServiceNow or similar enterprise level software
  • Payments: Braintree and PayPal environments.

Skills: Strong analytical, organizational, and problem-solving abilities; capable of prioritizing in a fast-paced environment.
Attributes:
  • Ability to perform well in a highly dynamic, diverse, and rapidly changing environment.
  • Candidates with prior GOVX experience must have proven performance in these areas.

Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This role occasionally must lift and carry office equipment. Occasional evening, night, and weekend shifts are required during peak season (e.g. Black Friday)
Physical - This is a sedentary role.
Mental - Problem solving, making decisions, interpreting data, organizing, and reading/write.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities: None
Travel Requirements: None
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay Range: $20.00 - $23.00 /hr.
Benefits
Paid Time Off, Paid Sick Leave, Paid Holidays
401(k) plan with discretionary match available
Medical, Dental, Vision, and Life Insurance
Flexible Spending Account (FSA), Health Savings Account (HSA)
Voluntary benefits including Critical Illness, Group Accident, Short Term Disability and Voluntary Life
Employee Referral Program
Discounts on the GOVX website

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