ITCON Services is looking for a bright, motivated Help Desk and Microsoft 365 Administrator to support our client in McLean, Virginia. The individual will be responsible for supporting daily ...
ITCON Services is looking for a bright, motivated Help Desk and Microsoft 365 Administrator to support our client in McLean, Virginia. The individual will be responsible for supporting daily ...
Help Desk Technician
Reston, VA · On-site
$20.75 - $28.25/hr
NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA ... In this position, you will provide Tier 1 support for our Microsoft Windows operating systems, Dell ...
Help Desk Technician
Reston, VA · On-site
$20.75 - $28.25/hr
NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA ... In this position, you will provide Tier 1 support for our Microsoft Windows operating systems, Dell ...
Help Desk Technician
Reston, VA · On-site
$55K - $60K/yr
NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA At ... In this position, you will provide Tier 1 support for our Microsoft Windows operating systems, Dell ...
Help Desk Technician
Reston, VA · On-site
$55K - $60K/yr
NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA At ... In this position, you will provide Tier 1 support for our Microsoft Windows operating systems, Dell ...
Help Desk Analyst
North Chesterfield, VA · On-site
$20.75 - $28.50/hr
Help Desk Analyst - Provide customer support for the Client Grants & Legislative Analysis Section ... with Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook). - Demonstrate strong ...
Quick apply
Help Desk Analyst
North Chesterfield, VA · On-site
$20.75 - $28.50/hr
Help Desk Analyst - Provide customer support for the Client Grants & Legislative Analysis Section ... with Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook). - Demonstrate strong ...
Help Desk Specialist
Springfield, VA · On-site
Required : • Bachelor's degree in Computer Science or related field • 3+ years of experience in a help desk or technical support role • Strong knowledge of Windows operating systems, Microsoft ...
Help Desk Specialist
Springfield, VA · On-site
Required : • Bachelor's degree in Computer Science or related field • 3+ years of experience in a help desk or technical support role • Strong knowledge of Windows operating systems, Microsoft ...
Help Desk Specialist
Falls Church, VA · On-site
They are seeking a Help Desk Specialist to provide Tier 1 IT support and troubleshoot various ... • Support Microsoft 365 and enterprise applications • Provide mobile device support (iOS ...
Help Desk Specialist
Falls Church, VA · On-site
They are seeking a Help Desk Specialist to provide Tier 1 IT support and troubleshoot various ... • Support Microsoft 365 and enterprise applications • Provide mobile device support (iOS ...
Help Desk Specialist
Falls Church, VA · On-site
They are seeking a Help Desk Specialist to provide Tier 1 IT support, troubleshoot issues, and ... • Support Microsoft 365 and enterprise applications • Provide mobile device support (iOS ...
Help Desk Specialist
Falls Church, VA · On-site
They are seeking a Help Desk Specialist to provide Tier 1 IT support, troubleshoot issues, and ... • Support Microsoft 365 and enterprise applications • Provide mobile device support (iOS ...
Specialized knowledge of Microsoft software products, skill in applying operating systems, and the ... Working knowledge of and experience working with local and secure networks. * Working knowledge of ...
Specialized knowledge of Microsoft software products, skill in applying operating systems, and the ... Working knowledge of and experience working with local and secure networks. * Working knowledge of ...
Help Desk Analyst
Quantico, VA · On-site
$21.75 - $29.75/hr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Help Desk Analyst
Quantico, VA · On-site
$21.75 - $29.75/hr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Help Desk Analyst
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Help Desk Analyst
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Help Desk Technician
$55K - $60K/yr
Summary As a Help Desk Technician, you will work independently and with a highly collaborative team ... In this position, you will provide Tier 1 support for our Microsoft Windows operating systems, Dell ...
Help Desk Technician
$55K - $60K/yr
Summary As a Help Desk Technician, you will work independently and with a highly collaborative team ... In this position, you will provide Tier 1 support for our Microsoft Windows operating systems, Dell ...
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Candidates must be local to Lynchburg and surrounding to be considered. As Helpdesk Agent, you will ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Candidates must be local to Lynchburg and surrounding to be considered. As Helpdesk Agent, you will ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...
We are seeking a Help Desk Specialist to support enterprise IT operations in a federal environment ... Support Microsoft 365 and enterprise applications * Provide mobile device support (iOS/Android, MDM)
We are seeking a Help Desk Specialist to support enterprise IT operations in a federal environment ... Support Microsoft 365 and enterprise applications * Provide mobile device support (iOS/Android, MDM)
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Candidates must be local to Lynchburg and surrounding to be considered. As Helpdesk Agent, you will ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Candidates must be local to Lynchburg and surrounding to be considered. As Helpdesk Agent, you will ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...
Help Desk Specialist
Arlington, VA · On-site
$45K - $50K/yr
Proficiency with Windows operating systems, Microsoft Office 365, and common enterprise desktop applications. * Experience with help desk ticketing systems (e.g., Remedy, ServiceNow, or equivalent)
Quick apply
Help Desk Specialist
Arlington, VA · On-site
$45K - $50K/yr
Proficiency with Windows operating systems, Microsoft Office 365, and common enterprise desktop applications. * Experience with help desk ticketing systems (e.g., Remedy, ServiceNow, or equivalent)
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Candidates must be local to Lynchburg and surrounding to be considered. As Helpdesk Agent, you will ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Candidates must be local to Lynchburg and surrounding to be considered. As Helpdesk Agent, you will ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Candidates must be local to Lynchburg and surrounding to be considered. As Helpdesk Agent, you will ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Candidates must be local to Lynchburg and surrounding to be considered. As Helpdesk Agent, you will ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Candidates must be local to Lynchburg and surrounding to be considered. As Helpdesk Agent, you will ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Candidates must be local to Lynchburg and surrounding to be considered. As Helpdesk Agent, you will ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...
Help Desk Specialist
Falls Church, VA · On-site
We are seeking a Help Desk Specialist to support enterprise IT operations in a federal environment ... Support Microsoft 365 and enterprise applications * Provide mobile device support (iOS/Android, MDM)
Help Desk Specialist
Falls Church, VA · On-site
We are seeking a Help Desk Specialist to support enterprise IT operations in a federal environment ... Support Microsoft 365 and enterprise applications * Provide mobile device support (iOS/Android, MDM)
Help Desk Specialist
$45K - $50K/yr
Proficiency with Windows operating systems, Microsoft Office 365, and common enterprise desktop applications. * Experience with help desk ticketing systems (e.g., Remedy, ServiceNow, or equivalent)
Help Desk Specialist
$45K - $50K/yr
Proficiency with Windows operating systems, Microsoft Office 365, and common enterprise desktop applications. * Experience with help desk ticketing systems (e.g., Remedy, ServiceNow, or equivalent)
Local Microsoft Help Desk information
What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?
| Aspect | Local Microsoft Help Desk | Local IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate | CompTIA A+, Network+, Microsoft Certified: Windows Support |
| Work Environment | Help desk, call centers, remote support | On-site, troubleshooting hardware/software, network setup |
| Industry Usage | IT service providers, corporate support | Businesses, organizations, tech companies |
| Search/Comparison Intent | Yes | No |
The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.
What are the most commonly searched types of Microsoft Help Desk jobs in Virginia? The most popular types of Microsoft Help Desk jobs in Virginia are:
What are popular job titles related to Local Microsoft Help Desk jobs in Virginia? For Local Microsoft Help Desk jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Local Microsoft Help Desk jobs in Virginia look for? The top searched job categories for Local Microsoft Help Desk jobs in Virginia are:
What cities in Virginia are hiring for Local Microsoft Help Desk jobs? Cities in Virginia with the most Local Microsoft Help Desk job openings:
Full-time
Re-posted 5 days ago
Job description
Job Summary:
ITCON Services is looking for a bright, motivated Help Desk and Microsoft 365 Administrator to support our client in McLean, Virginia. The individual will be responsible for supporting daily IT operations and maintaining essential Microsoft 365 and Help Desk operations.
Responsibilities:
• Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc.
• Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
• Ability to configure and troubleshoot Microsoft Surface Pro devices and other laptops devices for ITCON employees.
• Ability to use a ticketing system and respond to tickets within SLA guidelines.
• Perform Microsoft Entra ID user account administration and monitoring.
• Perform Entra ID group administration, create security permissions, and group policies.
• Microsoft Office 365 Exchange email account administration and monitoring.
• Interact with ITCON contract teams to assist in troubleshooting, identify root causes, and provide technical support.
• IT equipment inventory and asset management.
• Responding in a timely manner to IT service issues and requests.
• Ability to show initiative and work with minimal supervision.
• Expert oral and written communication skills to facilitate critical discussions between business customers, project stakeholders, and contracting team.
Qualifications:
Required:
• Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc.
• Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
• Ability to configure and troubleshoot Microsoft Surface Pro devices and other laptops devices for ITCON employees.
• Ability to use a ticketing system and respond to tickets within SLA guidelines.
• Perform Microsoft Entra ID user account administration and monitoring.
• Perform Entra ID group administration, create security permissions, and group policies.
• Microsoft Office 365 Exchange email account administration and monitoring.
• Interact with ITCON contract teams to assist in troubleshooting, identify root causes, and provide technical support.
• IT equipment inventory and asset management.
• Responding in a timely manner to IT service issues and requests.
• Ability to show initiative and work with minimal supervision.
• Expert oral and written communication skills to facilitate critical discussions between business customers, project stakeholders, and contracting team. We consider communication skills a key required skill.
Preferred:
• Bachelor's degree in technology or computer science or relevant experience
• 3-5 years of experience as a Systems or Help Desk Administrator
• Experience with M365 Admin Suite
• Experience with PowerShell
• Experience with Microsoft Intune and device management
• Experience Microsoft Teams administration
• Experience with printer management
• Excellent client ticket management and resolution
• Excellent verbal communication and written documentation skills are required
• CompTIA A+
• CompTIA Network+
• Azure Fundamentals AZ-900
Company:
ITCON Services is a consulting firm that helps with innovative technology and management solutions. Founded in 2008, the company is headquartered in Washington, USA, with a team of 51-200 employees. The company is currently Growth Stage.
ITCON Services is looking for a bright, motivated Help Desk and Microsoft 365 Administrator to support our client in McLean, Virginia. The individual will be responsible for supporting daily IT operations and maintaining essential Microsoft 365 and Help Desk operations.
Responsibilities:
• Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc.
• Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
• Ability to configure and troubleshoot Microsoft Surface Pro devices and other laptops devices for ITCON employees.
• Ability to use a ticketing system and respond to tickets within SLA guidelines.
• Perform Microsoft Entra ID user account administration and monitoring.
• Perform Entra ID group administration, create security permissions, and group policies.
• Microsoft Office 365 Exchange email account administration and monitoring.
• Interact with ITCON contract teams to assist in troubleshooting, identify root causes, and provide technical support.
• IT equipment inventory and asset management.
• Responding in a timely manner to IT service issues and requests.
• Ability to show initiative and work with minimal supervision.
• Expert oral and written communication skills to facilitate critical discussions between business customers, project stakeholders, and contracting team.
Qualifications:
Required:
• Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc.
• Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
• Ability to configure and troubleshoot Microsoft Surface Pro devices and other laptops devices for ITCON employees.
• Ability to use a ticketing system and respond to tickets within SLA guidelines.
• Perform Microsoft Entra ID user account administration and monitoring.
• Perform Entra ID group administration, create security permissions, and group policies.
• Microsoft Office 365 Exchange email account administration and monitoring.
• Interact with ITCON contract teams to assist in troubleshooting, identify root causes, and provide technical support.
• IT equipment inventory and asset management.
• Responding in a timely manner to IT service issues and requests.
• Ability to show initiative and work with minimal supervision.
• Expert oral and written communication skills to facilitate critical discussions between business customers, project stakeholders, and contracting team. We consider communication skills a key required skill.
Preferred:
• Bachelor's degree in technology or computer science or relevant experience
• 3-5 years of experience as a Systems or Help Desk Administrator
• Experience with M365 Admin Suite
• Experience with PowerShell
• Experience with Microsoft Intune and device management
• Experience Microsoft Teams administration
• Experience with printer management
• Excellent client ticket management and resolution
• Excellent verbal communication and written documentation skills are required
• CompTIA A+
• CompTIA Network+
• Azure Fundamentals AZ-900
Company:
ITCON Services is a consulting firm that helps with innovative technology and management solutions. Founded in 2008, the company is headquartered in Washington, USA, with a team of 51-200 employees. The company is currently Growth Stage.