HELP DESK
$23.25 - $31.75/hr
At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft ... help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop ...
$23.25 - $31.75/hr
At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft ... help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop ...
$23.25 - $31.75/hr
At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft ... help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop ...
Rockville, MD · Remote
$70K/yr
Strong knowledge of Microsoft Office 2016, Microsoft SharePoint and Microsoft Office 365. * Hands on Experience with VoIP phones, Skype for Business, VPN solutions, mobile devices, Help Desk ...
Rockville, MD · Remote
$70K/yr
Strong knowledge of Microsoft Office 2016, Microsoft SharePoint and Microsoft Office 365. * Hands on Experience with VoIP phones, Skype for Business, VPN solutions, mobile devices, Help Desk ...
Rockville, MD · On-site
$70K/yr
Strong knowledge of Microsoft Office 2016, Microsoft SharePoint and Microsoft Office 365. * Hands on Experience with VoIP phones, Skype for Business, VPN solutions, mobile devices, Help Desk ...
Rockville, MD · On-site
$70K/yr
Strong knowledge of Microsoft Office 2016, Microsoft SharePoint and Microsoft Office 365. * Hands on Experience with VoIP phones, Skype for Business, VPN solutions, mobile devices, Help Desk ...
Washington, DC · On-site
$22.75 - $30.50/hr
Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...
Washington, DC · On-site
$22.75 - $30.50/hr
Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...
$22.75 - $30.50/hr
Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...
$22.75 - $30.50/hr
Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...
Rockville, MD · Remote
Strong knowledge of Microsoft Office 2016, Microsoft SharePoint and Microsoft Office 365. * Hands on Experience with VoIP phones, Skype for Business, VPN solutions, mobile devices, Help Desk ...
Quick apply
Rockville, MD · Remote
Strong knowledge of Microsoft Office 2016, Microsoft SharePoint and Microsoft Office 365. * Hands on Experience with VoIP phones, Skype for Business, VPN solutions, mobile devices, Help Desk ...
Rockville, MD · Remote
$70K/yr
Strong knowledge of Microsoft Office 2016, Microsoft SharePoint and Microsoft Office 365. * Hands on Experience with VoIP phones, Skype for Business, VPN solutions, mobile devices, Help Desk ...
Quick apply
Rockville, MD · Remote
$70K/yr
Strong knowledge of Microsoft Office 2016, Microsoft SharePoint and Microsoft Office 365. * Hands on Experience with VoIP phones, Skype for Business, VPN solutions, mobile devices, Help Desk ...
Washington, DC · On-site
... Microsoft Sentinel, VSOC monitoring platforms, Nessus, and other enterprise diagnostic tools ... enterprise Help Desk ticketing systems to document, prioritize, track, escalate, and resolve ...
Washington, DC · On-site
... Microsoft Sentinel, VSOC monitoring platforms, Nessus, and other enterprise diagnostic tools ... enterprise Help Desk ticketing systems to document, prioritize, track, escalate, and resolve ...
Washington, DC · On-site
$60K - $70K/yr
An analytical mindset, proficiency in Microsoft desktop client technologies, and a knack for ... Willing to travel to local/nationwide site locations. Are you ready for an exciting opportunity? If ...
Quick apply
Washington, DC · On-site
$60K - $70K/yr
An analytical mindset, proficiency in Microsoft desktop client technologies, and a knack for ... Willing to travel to local/nationwide site locations. Are you ready for an exciting opportunity? If ...
Washington, DC · On-site
$60K - $70K/yr
An analytical mindset, proficiency in Microsoft desktop client technologies, and a knack for ... Willing to travel to local/nationwide site locations. Are you ready for an exciting opportunity? If ...
Washington, DC · On-site
$60K - $70K/yr
An analytical mindset, proficiency in Microsoft desktop client technologies, and a knack for ... Willing to travel to local/nationwide site locations. Are you ready for an exciting opportunity? If ...
$60K - $70K/yr
An analytical mindset, proficiency in Microsoft desktop client technologies, and a knack for ... Willing to travel to local/nationwide site locations. Are you ready for an exciting opportunity? If ...
$60K - $70K/yr
An analytical mindset, proficiency in Microsoft desktop client technologies, and a knack for ... Willing to travel to local/nationwide site locations. Are you ready for an exciting opportunity? If ...
$24.04 - $27/hr
Provide phone and helpdesk support for local and off-site employees. * Diagnose system errors and ... Microsoft Active Directory Active Directory User Management Group Policy Management NTFS ...
$24.04 - $27/hr
Provide phone and helpdesk support for local and off-site employees. * Diagnose system errors and ... Microsoft Active Directory Active Directory User Management Group Policy Management NTFS ...
Rockville, MD · On-site
$24.04 - $27/hr
Provide phone and helpdesk support for local and off-site employees. * Diagnose system errors and ... Microsoft Active Directory Active Directory User Management Group Policy Management NTFS ...
Rockville, MD · On-site
$24.04 - $27/hr
Provide phone and helpdesk support for local and off-site employees. * Diagnose system errors and ... Microsoft Active Directory Active Directory User Management Group Policy Management NTFS ...
Washington, DC · On-site
$40 - $55/hr
Possess an industry specific certification such as CompTIA A+ certification, Microsoft Certified Solutions Expert (MCSE), Help Desk Institute (HDI) certification, or equivalent * Have expert working ...
Quick apply
Washington, DC · On-site
$40 - $55/hr
Possess an industry specific certification such as CompTIA A+ certification, Microsoft Certified Solutions Expert (MCSE), Help Desk Institute (HDI) certification, or equivalent * Have expert working ...
Reston, VA · On-site
$55K - $60K/yr
NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA At ... In this position, you will provide Tier 1 support for our Microsoft Windows operating systems, Dell ...
Reston, VA · On-site
$55K - $60K/yr
NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA At ... In this position, you will provide Tier 1 support for our Microsoft Windows operating systems, Dell ...
Washington, DC · On-site
Help Desk Specialist Location: Ford House Office Building, 4th Floor 2nd and D Streets SW ... The ability to manage and troubleshoot identity and access management services, including Microsoft ...
Washington, DC · On-site
Help Desk Specialist Location: Ford House Office Building, 4th Floor 2nd and D Streets SW ... The ability to manage and troubleshoot identity and access management services, including Microsoft ...
Quantico, VA · On-site
$21.75 - $29.75/hr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Quantico, VA · On-site
$21.75 - $29.75/hr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Washington, DC · On-site
$22.75 - $30.50/hr
Senior Help Desk Technician Location:Washington, DC 20005 (Onsite) Type: Full-Time Overview We are ... Google Workspace * Microsoft Office * Adobe Acrobat * Network printers and scanners * Mobile ...
Quick apply
Washington, DC · On-site
$22.75 - $30.50/hr
Senior Help Desk Technician Location:Washington, DC 20005 (Onsite) Type: Full-Time Overview We are ... Google Workspace * Microsoft Office * Adobe Acrobat * Network printers and scanners * Mobile ...
Quantico, VA · On-site
$21.75 - $29.75/hr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
Quantico, VA · On-site
$21.75 - $29.75/hr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Experience with Windows operating systems, Microsoft Office Suite, and Remedy Ticketing System.
$55K - $60K/yr
Summary As a Help Desk Technician, you will work independently and with a highly collaborative team ... In this position, you will provide Tier 1 support for our Microsoft Windows operating systems, Dell ...
$55K - $60K/yr
Summary As a Help Desk Technician, you will work independently and with a highly collaborative team ... In this position, you will provide Tier 1 support for our Microsoft Windows operating systems, Dell ...
$10.80 - $12.97
4% of jobs
$12.97 - $15.13
4% of jobs
$15.13 - $17.30
9% of jobs
$18.25 is the 25th percentile. Wages below this are outliers.
$17.30 - $19.47
17% of jobs
The median wage is $21.02 / hr.
$19.47 - $21.64
22% of jobs
$23.69 is the 75th percentile. Wages above this are outliers.
$21.64 - $23.81
20% of jobs
$23.81 - $25.98
15% of jobs
$25.98 - $28.14
3% of jobs
$28.14 - $30.31
6% of jobs
$30.31 - $32.48
0% of jobs
$32.48 - $34.65
0% of jobs
$10
$21
$34
| Aspect | Local Microsoft Help Desk | Local IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate | CompTIA A+, Network+, Microsoft Certified: Windows Support |
| Work Environment | Help desk, call centers, remote support | On-site, troubleshooting hardware/software, network setup |
| Industry Usage | IT service providers, corporate support | Businesses, organizations, tech companies |
| Search/Comparison Intent | Yes | No |
The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Edison, NJ.
Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package
Title    : 1st Shift Help Desk Analyst (Shift from 7am to 3.30pm)
Location: Washington, DC (locals only)
Duration: 12 months contract position
Client   : Direct Client  Job Description:Â
The contractor is required have:-Â
1.At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
2.At least Two years' experience in desktop/laptop troubleshooting and Mainframe monitoring or operations support.
3.Excellent written and oral communications are required as this position will interface with clients via phone and e-mail. Â Demonstrated ability to concisely summarize and document client issues is required.
4.At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft Outlook
5.Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources.Â
6.Strong Level 1 network and VPN diagnosis and troubleshooting skills.
7.Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
8.Demonstrated analytical and problem solving skills.
9.Strong interpersonal and communication skills who can work with people at various levels of the organization.
 Desired Skills: BS/BA in Information Systems, Computer Science or related field HIGHLY DESIRABLE
HDI or SDI Certification is PREFERABLE
Thanks & Regards,Anthony Vance
1.At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
2.At least Two years' experience in desktop/laptop troubleshooting and Mainframe monitoring or operations support.
3.Excellent written and oral communications are required as this position will interface with clients via phone and e-mail. Â Demonstrated ability to concisely summarize and document client issues is required.
4.At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft Outlook
5.Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources.Â
6.Strong Level 1 network and VPN diagnosis and troubleshooting skills.
7.Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
8.Demonstrated analytical and problem solving skills.
9.Strong interpersonal and communication skills who can work with people at various levels of the organization.
All your information will be kept confidential according to EEO guidelines.
Sourced by ZipRecruiter
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Recruiting and staffing services
51 - 200 Employees
Columbia, MD, US
2006