Help Desk Specialist
Arlington, VA · On-site +1
The Help Desk Specialist understands and applies the fundamentals of customer service, incident ... local law.
Help Desk Specialist
Arlington, VA · On-site +1
The Help Desk Specialist understands and applies the fundamentals of customer service, incident ... local law.
Help Desk Specialist
Quantico, VA · On-site
Experience with Microsoft Office * Verbal and written communication skills * Ability to work both ... help desk calls and providing initial tier I troubleshooting for distance learning coursework.
Help Desk Specialist
Quantico, VA · On-site
Experience with Microsoft Office * Verbal and written communication skills * Ability to work both ... help desk calls and providing initial tier I troubleshooting for distance learning coursework.
The Help Desk Specialist understands and applies the fundamentals of customer service, incident ... local law. Employment Type: FULL_TIME
The Help Desk Specialist understands and applies the fundamentals of customer service, incident ... local law. Employment Type: FULL_TIME
Part-Time Help Desk Technician
$23 - $31/hr
Specialized knowledge of Microsoft software products, skill in applying operating systems, and the ... Working knowledge of and experience working with local and secure networks. * Working knowledge of ...
Part-Time Help Desk Technician
$23 - $31/hr
Specialized knowledge of Microsoft software products, skill in applying operating systems, and the ... Working knowledge of and experience working with local and secure networks. * Working knowledge of ...
Help Desk Technician
Stafford, VA · On-site
$20 - $27/hr
... local instructions. * Support administration of user account creations/deletions, configuring ... Strong desktop application administration experience to include Microsoft Office, web browsers, and ...
Help Desk Technician
Stafford, VA · On-site
$20 - $27/hr
... local instructions. * Support administration of user account creations/deletions, configuring ... Strong desktop application administration experience to include Microsoft Office, web browsers, and ...
Part-Time Help Desk Technician
Arlington, VA · On-site
$28 - $32/hr
Specialized knowledge of Microsoft software products, skill in applying operating systems, and the ... Working knowledge of and experience working with local and secure networks. * Working knowledge of ...
Part-Time Help Desk Technician
Arlington, VA · On-site
$28 - $32/hr
Specialized knowledge of Microsoft software products, skill in applying operating systems, and the ... Working knowledge of and experience working with local and secure networks. * Working knowledge of ...
Part-Time Help Desk Technician
Arlington, VA · On-site
$23 - $31/hr
Specialized knowledge of Microsoft software products, skill in applying operating systems, and the ... Working knowledge of and experience working with local and secure networks. * Working knowledge of ...
Part-Time Help Desk Technician
Arlington, VA · On-site
$23 - $31/hr
Specialized knowledge of Microsoft software products, skill in applying operating systems, and the ... Working knowledge of and experience working with local and secure networks. * Working knowledge of ...
Help Desk Support Specialist
Arlington, VA · On-site +1
$65K - $75K/yr
Help Desk Support Specialist Department: Delivery Employment Type: Full Time Location: Remote ... Experience supporting users of Microsoft products. Benefits Nuvitek is proud to offer a ...
New
Help Desk Support Specialist
Arlington, VA · On-site +1
$65K - $75K/yr
Help Desk Support Specialist Department: Delivery Employment Type: Full Time Location: Remote ... Experience supporting users of Microsoft products. Benefits Nuvitek is proud to offer a ...
New
Help Desk Technician I (5833)
Manassas, VA · On-site
$18.75 - $25.25/hr
... Help Desk Technician I. This role serves as the first point of contact for IT support requests ... Microsoft 365 applications • Guide end users through troubleshooting steps with patience and ...
Help Desk Technician I (5833)
Manassas, VA · On-site
$18.75 - $25.25/hr
... Help Desk Technician I. This role serves as the first point of contact for IT support requests ... Microsoft 365 applications • Guide end users through troubleshooting steps with patience and ...
Help Desk Technician with Security Clearance
Norfolk, VA · On-site
$20.25 - $27.50/hr
- Help Desk Technician Location: Norfolk, VA (Onsite) Client Site: National Defense University ... Microsoft Office 365 Active Directory Outlook configuration and troubleshooting Hardware and ...
Help Desk Technician with Security Clearance
Norfolk, VA · On-site
$20.25 - $27.50/hr
- Help Desk Technician Location: Norfolk, VA (Onsite) Client Site: National Defense University ... Microsoft Office 365 Active Directory Outlook configuration and troubleshooting Hardware and ...
Tier 1 Help Desk Analyst
Arlington, VA · On-site
$23.50 - $32.25/hr
Provide local and remote Technical Support Services for end-user support on multiple networks ... Ability to troubleshoot Microsoft products, including but not limited to Windows and Office ...
Tier 1 Help Desk Analyst
Arlington, VA · On-site
$23.50 - $32.25/hr
Provide local and remote Technical Support Services for end-user support on multiple networks ... Ability to troubleshoot Microsoft products, including but not limited to Windows and Office ...
Tier 1 Help Desk Analyst
Arlington, VA · On-site
$23.50 - $32.25/hr
Provide local and remote Technical Support Services for end-user support on multiple networks ... Ability to troubleshoot Microsoft products, including but not limited to Windows and Office ...
Tier 1 Help Desk Analyst
Arlington, VA · On-site
$23.50 - $32.25/hr
Provide local and remote Technical Support Services for end-user support on multiple networks ... Ability to troubleshoot Microsoft products, including but not limited to Windows and Office ...
Tier 1 Help Desk Analyst
Arlington, VA · On-site
$23.50 - $32.25/hr
Provide local and remote Technical Support Services for end-user support on multiple networks ... Ability to troubleshoot Microsoft products, including but not limited to Windows and Office ...
Tier 1 Help Desk Analyst
Arlington, VA · On-site
$23.50 - $32.25/hr
Provide local and remote Technical Support Services for end-user support on multiple networks ... Ability to troubleshoot Microsoft products, including but not limited to Windows and Office ...
Tier 1 Help Desk Analyst
Arlington, VA · On-site
$23.50 - $32.25/hr
Provide local and remote Technical Support Services for end-user support on multiple networks ... Ability to troubleshoot Microsoft products, including but not limited to Windows and Office ...
Tier 1 Help Desk Analyst
Arlington, VA · On-site
$23.50 - $32.25/hr
Provide local and remote Technical Support Services for end-user support on multiple networks ... Ability to troubleshoot Microsoft products, including but not limited to Windows and Office ...
Help Desk Technician
Stafford, VA · On-site
$20 - $27/hr
... local instructions. * Support administration of user account creations/deletions, configuring ... Strong desktop application administration experience to include Microsoft Office, web browsers, and ...
Help Desk Technician
Stafford, VA · On-site
$20 - $27/hr
... local instructions. * Support administration of user account creations/deletions, configuring ... Strong desktop application administration experience to include Microsoft Office, web browsers, and ...
They are seeking an IT Help Desk Support & Endpoint Administrator to serve as the primary point of ... such as Microsoft Intune and Microsoft Deployment Toolkit. • Execute IT onboarding and ...
They are seeking an IT Help Desk Support & Endpoint Administrator to serve as the primary point of ... such as Microsoft Intune and Microsoft Deployment Toolkit. • Execute IT onboarding and ...
They are seeking an IT Help Desk Support & Endpoint Administrator to serve as the primary point of ... such as Microsoft Intune and Microsoft Deployment Toolkit. • Execute IT onboarding and ...
They are seeking an IT Help Desk Support & Endpoint Administrator to serve as the primary point of ... such as Microsoft Intune and Microsoft Deployment Toolkit. • Execute IT onboarding and ...
Tier 1 Help Desk Analyst
Arlington, VA · On-site
$23.50 - $32.25/hr
Provide local and remote Technical Support Services for end-user support on multiple networks ... Ability to troubleshoot Microsoft products, including but not limited to Windows and Office ...
Tier 1 Help Desk Analyst
Arlington, VA · On-site
$23.50 - $32.25/hr
Provide local and remote Technical Support Services for end-user support on multiple networks ... Ability to troubleshoot Microsoft products, including but not limited to Windows and Office ...
Help Desk Analyst, Tier 2-3
Centreville, VA · On-site
$20.25 - $27.75/hr
Help Desk Analyst, Tier 2-3, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for ... Responsibilities: - Support clients with technical issues involving Microsoft's core business ...
Help Desk Analyst, Tier 2-3
Centreville, VA · On-site
$20.25 - $27.75/hr
Help Desk Analyst, Tier 2-3, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for ... Responsibilities: - Support clients with technical issues involving Microsoft's core business ...
Student Services Assistant - Help Desk Eastern Shore Community College is a member of the Virginia ... Excellent computer skills including working knowledge of Microsoft suite programs, Google suite ...
Student Services Assistant - Help Desk Eastern Shore Community College is a member of the Virginia ... Excellent computer skills including working knowledge of Microsoft suite programs, Google suite ...
Local Microsoft Help Desk information
Does Microsoft have a help desk?
Microsoft provides support services through its help desk for customers and IT professionals, offering technical assistance for Microsoft products via phone, chat, and online support portals. Help desk roles at Microsoft typically require knowledge of Microsoft technologies, troubleshooting skills, and relevant certifications such as Microsoft Certified: Modern Desktop Administrator or Microsoft Certified: Azure Fundamentals.
What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?
| Aspect | Local Microsoft Help Desk | Local IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate | CompTIA A+, Network+, Microsoft Certified: Windows Support |
| Work Environment | Help desk, call centers, remote support | On-site, troubleshooting hardware/software, network setup |
| Industry Usage | IT service providers, corporate support | Businesses, organizations, tech companies |
| Search/Comparison Intent | Yes | No |
The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.
Are help desk jobs still in demand?
Help desk jobs, including roles like a Microsoft Help Desk technician, remain in demand due to ongoing need for technical support in organizations. These positions often require troubleshooting skills, familiarity with remote support tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate.
What are the most commonly searched types of Microsoft Help Desk jobs in Virginia? The most popular types of Microsoft Help Desk jobs in Virginia are:
What are popular job titles related to Local Microsoft Help Desk jobs in Virginia? For Local Microsoft Help Desk jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Local Microsoft Help Desk jobs in Virginia look for? The top searched job categories for Local Microsoft Help Desk jobs in Virginia are:
What cities in Virginia are hiring for Local Microsoft Help Desk jobs? Cities in Virginia with the most Local Microsoft Help Desk job openings:
Full-time
Re-posted 13 days ago
Job description
Company Introduction:
Eagle Technologies, Inc. is an innovative information technology company that designs, develops, and manages solutions for government and corporate clients. We deliver end-to-end solutions designed and implemented to meet each client's specific and unique requirements, leveraging their existing investments while laying the groundwork for modernization and expansion. From web-based applications to enterprise data warehousing, big data and analytics, and business intelligence, we deploy and manage diverse platforms and hosting environments that meet the government's cybersecurity and privacy requirements.
Job Summary:
The Help Desk Specialist understands and applies the fundamentals of customer service, incident response, problem response, and change management. The successful candidate will use problem management database and help desk systems as the primary problem tracking and resolution tool.
Essential Functions:
The successful candidate will demonstrate the following capabilities:
Education and Experience:
This position requires a minimum of Associate's degree and three or more years of progressively responsible experience in Helpdesk Support, specifically Momentum, Unified Financial Management Systems (UFMS) and two years or more of work experience working in an acquisition/procurement or similar environment.
Work Authorization and Additional Requirements:
This position requires US citizenship.
Candidates must be willing to pass a company background check.
We are an equal opportunity employer and value diversity. All employment is assessed on qualifications, merit, and business needs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected categories covered under local law.
Eagle Technologies, Inc. is an innovative information technology company that designs, develops, and manages solutions for government and corporate clients. We deliver end-to-end solutions designed and implemented to meet each client's specific and unique requirements, leveraging their existing investments while laying the groundwork for modernization and expansion. From web-based applications to enterprise data warehousing, big data and analytics, and business intelligence, we deploy and manage diverse platforms and hosting environments that meet the government's cybersecurity and privacy requirements.
Job Summary:
The Help Desk Specialist understands and applies the fundamentals of customer service, incident response, problem response, and change management. The successful candidate will use problem management database and help desk systems as the primary problem tracking and resolution tool.
Essential Functions:
The successful candidate will demonstrate the following capabilities:
- Creates and manages escalation procedures and ensures service levels are maintained
- Documents, tracks, and monitors problems to ensure resolution in a timely manner
- Escalates customer/application problems to functional or programming staff as needed and works directly with the support staff towards problem resolution
- Experience in research, isolation, and resolution steps
- Responds to and diagnoses problems through interaction with users and determines problem recognition
Education and Experience:
This position requires a minimum of Associate's degree and three or more years of progressively responsible experience in Helpdesk Support, specifically Momentum, Unified Financial Management Systems (UFMS) and two years or more of work experience working in an acquisition/procurement or similar environment.
Work Authorization and Additional Requirements:
This position requires US citizenship.
Candidates must be willing to pass a company background check.
We are an equal opportunity employer and value diversity. All employment is assessed on qualifications, merit, and business needs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected categories covered under local law.
About Eagle Technologies Group
Sourced by ZipRecruiter
Company size
201 - 500 Employees
Headquarters location
Bridgman, MI, US
Year founded
1953