Loan Processing Supervisor Jobs (NOW HIRING)

Location: Albuquerque, NM 87109

Schedule of Work Required: (not a remote or hybrid position)

- Monday to Friday: 8:30 AM to 5:30 PM

- Rotating Saturday: 9:00 AM to 1:00 PM

Please note that this schedule is subject to change as needed.

As a valued full-time team member, you'll enjoy fantastic benefits that promote your health and well-being:

• Comprehensive Medical, Dental, and Vision Insurance

• Paid Short-Term Disability, Life Insurance, and AD&D

• Holiday Pay, Vacation, Birthday, Floating Holiday & Sick Leave

• Tuition Reimbursement for Professional Development

• 401(k) Plan with Employer Match

• Pension Plan for Long-term Security

• Exciting Opportunities for Career Advancement

Overall Job Purpose

At Sandia Area, every position plays a vital role in fulfilling our mission to deliver high-value banking and lending services that strengthen the financial well-being of our members and community. Each team member is expected to embody our core values of Service, Sustainability, Efficiency, Trust, Stewardship, and Growth, contributing to our vision of empowering lifelong achievement through better banking.

This position oversees the Real Estate Loan Processing operations, ensuring loans are processed accurately, efficiently, and in compliance with regulatory requirements.

Responsibilities include, but not limited to:

• Lead, coach, and mentor Real Estate Loan Processing staff to promote a high-performing and collaborative team environment.

• Develop, implement, and maintain standardized loan processing procedures and workflows.

• Monitor loan production, file maintenance, quality control, and HMDA compliance reporting.

• Support recruitment, onboarding, training, and ongoing employee development.

• Manage staffing plans and schedules to ensure operational effectiveness.

• Drive continuous process improvement initiatives to enhance productivity and member experience.

Knowledge, Skills, and Abilities (KSAs)

• Expertise in Real Estate processing and Leadership skills with a requisite understanding of financial institution operations.

• High level of analytical ability where problems are complex (i.e. personnel, loan problems).

• Excellent interpersonal communication, and leadership skills to convey goals, set expectations, provide feedback, and inspire and develop teams.

• Strong leadership, time management and organizational skills, with the ability to prioritize tasks, manage multiple responsibilities, and adapt to a fast-paced environment.

• Ability to analyze data and metrics to drive team performance and efficiency.

• Willingness to engage in difficult situations using outstanding interpersonal skills and emotional intelligence. 

• Passionate about teamwork and having a positive influence on others; ability to work independently and demonstrate attention to detail.

• Proactive in seeking professional growth, embracing both formal and informal development opportunities, and demonstrating adaptability to new responsibilities.

• Team-oriented with a strong collaborative mindset, actively supporting team members and contributing to a positive and high-performing environment.

• Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

• Ability to perform essential functions, including the ability to lift up to 10 lbs. as needed.

Minimum Education and Experience Requirements

• HSD or GED

  • Directly related experience, in addition to minimum years required, may be considered as a substitution.

• Two (2) year(s) of applicable experience required with progressive responsibilities in a leadership capacity.

• Two or Four year Business or related degree preferred.

• Must possess general knowledge of credit union operations.

*** Please submit an employment application to www.sandia.org/careers ***

Sandia Area Federal Credit Union (SAFCU) is an Equal Opportunity Employer.

SAFCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.