ZipRecruiter

Log In

1

Live Chat Support Agent Jobs in Indiana (NOW HIRING)

Magnified Vacations LLC

Travel Agent

Brownsburg, IN · Remote

Live in Central Indiana (Indianapolis, IN area) Benefits * Agency paid Error and Omissions ... Local support, guidance and training directly from Agency Owners * Flexible and independent work ...

MSCCN

Customer Service Representative

Indianapolis, IN · On-site

$30K - $45K/yr

We are proud to provide meaningful and purposeful work that supports independence and community ... Respond to inbound calls, emails, live chat and voice mails following Standard Operating Procedures ...

New

iboss

Customer Success Engineer (K-12)

Indianapolis, IN · On-site

... live chat, email, web-based ticket systems, telephone, and in some cases in person interactions ... Working with our technical support teams, ensure that any identified complex technical support ...

PLACE

Agent Partner

Evansville, IN · On-site

$35K - $60K/yr

You have a compelling desire to support others, while being committed to your growth in real estate ... Join and gain in-house marketing and design services, daily live professional development ...

previous page

Showing results 41-60

All JobsLive Chat Support Agent JobsLive Chat Support Agent Jobs in Indiana

Live Chat Support Agent information

See Indiana salary details

$10

$18

$29

How much do live chat support agent jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for live chat support agent in Indiana is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.82 per hour, depending on experience, location, and employer.

What is a live chat support agent?

A Live Chat Support Agent is a customer service professional who assists customers through online chat platforms in real-time. Their main responsibilities include answering questions, resolving issues, and providing information about products or services. They work to ensure customer satisfaction by delivering quick, helpful, and accurate responses. Live chat agents typically use specialized software to manage multiple conversations and may also handle follow-ups or escalate complex issues as needed.

What are the key skills and qualifications needed to thrive as a live chat support agent, and why are they important?

To thrive as a Live Chat Support Agent, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is essential. Patience, multitasking, and empathy help agents deliver exceptional customer experiences and resolve issues efficiently. These skills and qualities are crucial for maintaining high customer satisfaction and ensuring prompt, accurate support in a fast-paced online environment.

What are some common challenges faced by live chat support agents, and how can they be addressed?

Live Chat Support Agents often face the challenge of managing multiple conversations simultaneously, which requires strong multitasking and organizational skills. Another common difficulty is interpreting customer tone and intent without verbal cues, making clear and empathetic written communication essential. Staying up to date with product knowledge and troubleshooting steps can also be demanding, especially in fast-paced environments. Regular training, efficient use of support tools, and collaboration with colleagues can help agents overcome these challenges and provide excellent customer service.

Are live chat support agent jobs legit?

Live chat support agent jobs are legitimate roles in customer service that involve assisting customers via online chat platforms. These jobs often require good communication skills and familiarity with chat software, and they can be found with reputable companies. However, job seekers should be cautious of scams and verify the employer's credibility before applying.

How much do live chat support agents get paid?

Live chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and the company. Entry-level positions may pay closer to the lower end, while experienced agents or those with specialized skills can earn higher wages. Some roles also offer bonuses or incentives based on performance.

How to become a live chat support agent?

To become a live chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat software or CRM tools are often preferred, and some employers may require basic computer proficiency and the ability to handle multiple chats simultaneously.

What are popular job titles related to Live Chat Support Agent jobs in Indiana?

For Live Chat Support Agent jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Live Chat Support Agent jobs in Indiana look for?

The top searched job categories for Live Chat Support Agent jobs in Indiana are:

Live Chat Support Agent jobs near you
Infographic showing various Live Chat Support Agent job openings in Indiana as of August 2026, with employment types broken down into 89% Full Time, and 11% Temporary. Highlights an 78% In-person, 11% Hybrid, and 11% Remote job distribution, with an average salary of $37,743 per year, or $18.1 per hour.

Travel Agent

Magnified Vacations LLC

Brownsburg, IN • Remote

Contractor

Retirement

Re-posted 19 days ago

Job description

Description

We are looking for a Travel Agent with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals or groups). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
  • Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
  • Supply travelers with pertinent information and useful travel/vacation material (guides, maps, event programs etc)
  • Book transportation, make hotel reservations and collect payment/fees
  • Collect deposits and balances
  • Use promotional techniques and prepare promotional materials to sell travel products
  • Handle unforeseen problems and complaints and determine eligibility for money returns or concessions
  • Attend conferences to maintain familiarity with tourism trends
  • Create and update electronic records of clients
  • Enter data into our software and maintain client files
  • Maintain relationships with key persons
  • Keep financial statements and documents
  • Reach the revenue and profit targets

Requirements

  • Proven working experience as a travel agent
  • Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
  • Proficiency in English; knowledge of additional languages is an advantage
  • Exemplary sales skills and customer oriented approach
  • Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
  • Ability to present, persuade and communicate effectively
  • Demonstrable ability to handle crises
  • Degree in Hospitality, Travel, Tourism, Business or relevant field
  • Candidates with personal travel experience will be preferred
  • Live in Central Indiana (Indianapolis, IN area)

Benefits

  • Agency paid Error and Omissions Insurance
  • Agency paid phone system with individual phone number
  • Industry leading Customer Management, Quoting and Training System
  • Local support, guidance and training directly from Agency Owners
  • Flexible and independent work schedule; work from home with no set schedule
  • Performance compensation structure with unlimited earning potential based on sales
  • Travel benefits via FAM trips, seminars, and other training opportunities
  • Contract, part-time position, does not include traditional benefits (insurance, 401k, etc.)
Employment Type: CONTRACTOR

Apply