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Online Agent Jobs in Indiana (NOW HIRING)

Contact Center Agent

Jasper, IN ยท On-site

$14.50 - $19.75/hr

As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or online and assists them with their banking needs. This role offers a team environment and a great ...

... online and in person. This will include building relationships with both existing and future ... Sales & Leasing Agent Essential Functions: * Facilitating sales and leasing operations such as ...

... online and in person. This will include building relationships with both existing and future ... Sales & Leasing Agent Essential Functions: * Facilitating sales and leasing operations such as ...

Sales & Leasing Agent Reports To: Community Manager About YES: Founded in 2008, YES Communities has ... online and in person. This will include building relationships with both existing and future ...

Sales & Leasing Agent Reports To: Community Manager About YES: Founded in 2008, YES Communities has ... online and in person. This will include building relationships with both existing and future ...

As a Purchasing Agent, you will play a crucial role in the efficient procurement and logistics ... Your responsibilities will include accurately entering product orders using manufacturers' online ...

Purchasing Agent

Lafayette, IN ยท On-site

$24 - $25/hr

As a Purchasing Agent, you will play a crucial role in the efficient procurement and logistics ... Your responsibilities will include accurately entering product orders using manufacturers' online ...

Contact Center Agent

Evansville, IN ยท On-site

$15.50 - $21/hr

As a ContactCenter Agent, you will be the first friendly person that greets clients onthe phone or online and assists them with their banking needs. This role offers a team environment and agreat ...

Contact Center Agent

Jasper, IN ยท On-site

$14.50 - $19.75/hr

As a ContactCenter Agent, you will be the first friendly person that greets clients onthe phone or online and assists them with their banking needs. This role offers a team environment and agreat ...

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Online Agent information

See Indiana salary details

$18.3K

$73.7K

$111.1K

How much do online agent jobs pay per year?

As of Sep 9, 2026, the average yearly pay for online agent in Indiana is $73,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,715.00 and $97,024.00 per year, depending on experience, location, and employer.

What is an online agent?

An Online Agent is a customer service or sales representative who interacts with customers via digital channels like chat, email, or social media. Their primary role is to assist with inquiries, resolve issues, and provide support remotely. Online Agents may also handle order processing, technical troubleshooting, or lead generation, depending on the company. Strong communication and problem-solving skills are essential for success in this role.

What does a typical day look like for an online agent?

A typical day for an Online Agent involves responding to customer inquiries via chat, email, or social media, troubleshooting issues, and guiding clients through products or services. Online Agents often work closely with other support team members and may handle multiple customer interactions simultaneously using support ticket systems. They also document customer interactions, escalate complex issues to specialized departments, and participate in team meetings or training sessions to stay updated on procedures. This dynamic role requires strong multitasking abilities and a focus on delivering timely, professional support to maintain high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive in the online agent position, and why are they important?

To thrive as an Online Agent, you need strong communication skills, customer service experience, and familiarity with digital platforms or CRM systems. Knowledge of live chat tools, email support software, or ticketing systems is often required, and relevant certifications in customer service or technical support can be advantageous. Problem-solving abilities, patience, and a proactive attitude are crucial soft skills for excelling in this role. These competencies enable Online Agents to effectively address customer inquiries and drive satisfaction in a fast-paced, remote work environment.

How to become an online agent?

To become an online agent, typically you need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or chat platforms. Many employers also require previous experience in customer support or sales, and some roles may require specific certifications or training. Having a reliable internet connection and flexible schedule can also be beneficial.

What are the most commonly searched types of Agent jobs in Indiana?

The most popular types of Agent jobs in Indiana are:

What cities in Indiana are hiring for Online Agent jobs?

Cities in Indiana with the most Online Agent job openings:

Infographic showing various Online Agent job openings in Indiana as of August 2026, with employment types broken down into 64% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $73,677 per year, or $35.4 per hour.

Contact Center Agent

Jasper, IN โ€ข On-site

German American
Finance and Insuranceย โ€ขย 501 - 1,000 employees

$14.50 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

Job Title: Contact Center Agent

Overview:
As a Contact
Center Agent, you will be the first friendly person that greets clients on
the phone or online and assists them with their banking needs. This role offers a team environment and a
great insight into the world of banking and wealth management to
build a foundation for a career in financial services.
What You'll Do:
Day in the Life - Every
day you answer calls, chat requests and emails from our external and internal
customers to assist them with general account questions, debit cards, online
banking and fraud working within a fast-paced call center environment. You will
help clients by verifying account information, assisting with transactions, educating
them on German American products and services, as well as guide them when they
are not sure where to go next by engaging in friendly, meaningful
conversations.

What it Takes - To
thrive in this role you must maintain confidentiality, have the ability to
adapt to change, and listen closely to understand and identify opportunities to
better serve the customer, which will both build and strengthen long-lasting
relationships. We will teach you
everything else.

Bonus Points:

  • Bilingual/Multilingual
  • Customer Service experience
  • Knowledge of Banking

What we can offer you:

  • Medical, dental, vision, STD, LTD, Life
    insurance, etc.
  • 17 days paid time off, 11 paid holidays and
    bereavement leave
  • Education assistance program
  • Paid parental bonding leave
  • Wellness benefits
  • Life event coverage
  • Service awards
  • Financial benefits including 401(k) match,
    stock purchase plan, loan discounts and more
  • National and local discounts on everything from
    computers and vacations to phones and retail shopping
  • Free checking account, checks and discounted
    bank services

This position
will be located at:

Operations Center
1311 West 12th Ave
Jasper, Indiana, 47546
United States
About Us:
German
American Bancorp and its family of financial services companies employ
talented, compassionate people throughout the organization, truly making German
American special. Delivering genuine, customized, personal service with a focus
on truly serving customers and communities well, our employees bring the Shield
of Excellence commitment to life with each and every interaction.