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Online Agent Jobs in Indiana (NOW HIRING)

German American

Contact Center Agent

Evansville, IN · On-site

$15.50 - $21/hr

As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or online and assists them with their banking needs. This role offers a team environment and a great ...

German American

Contact Center Agent

Jasper, IN · On-site

$14.50 - $19.75/hr

As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or online and assists them with their banking needs. This role offers a team environment and a great ...

Schahet Hotels

Front Desk Agent

Camby, IN · On-site

$14.50 - $18.25/hr

Front Desk Agent We are looking to add an upbeat Front Desk Agent to their team to manage all ... Manage online and phone reservations * Inform customers about payment methods and verify their ...

Schahet Hotels

Front Desk Agent

Indianapolis, IN · On-site

$13.50 - $17.25/hr

Join Our Team as a Front Desk Agent at Hilton Garden Inn Indianapolis Airport! Are you an outgoing ... Handle online and phone reservations, and keep things running smoothly by managing room assignments.

IHG Hotels & Resorts

Front Desk Agent

Indianapolis, IN · On-site

$13.50 - $17.25/hr

Manage online and phone reservations * Inform customers about payment methods and verify their ... Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role * Experience with hotel ...

German American Bancorp

Contact Center Agent

Evansville, IN · On-site

$15.50 - $21/hr

As a ContactCenter Agent, you will be the first friendly person that greets clients onthe phone or online and assists them with their banking needs. This role offers a team environment and agreat ...

German American Bancorp

Contact Center Agent

Jasper, IN · On-site

$14.50 - $19.75/hr

As a ContactCenter Agent, you will be the first friendly person that greets clients onthe phone or online and assists them with their banking needs. This role offers a team environment and agreat ...

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All JobsOnline Agent JobsOnline Agent Jobs in Indiana

Online Agent information

See Indiana salary details

$18.3K

$73.7K

$111.1K

How much do online agent jobs pay per year?

As of Aug 20, 2026, the average yearly pay for online agent in Indiana is $73,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,715.00 and $97,024.00 per year, depending on experience, location, and employer.

What is an online agent?

An Online Agent is a customer service or sales representative who interacts with customers via digital channels like chat, email, or social media. Their primary role is to assist with inquiries, resolve issues, and provide support remotely. Online Agents may also handle order processing, technical troubleshooting, or lead generation, depending on the company. Strong communication and problem-solving skills are essential for success in this role.

What does a typical day look like for an online agent?

A typical day for an Online Agent involves responding to customer inquiries via chat, email, or social media, troubleshooting issues, and guiding clients through products or services. Online Agents often work closely with other support team members and may handle multiple customer interactions simultaneously using support ticket systems. They also document customer interactions, escalate complex issues to specialized departments, and participate in team meetings or training sessions to stay updated on procedures. This dynamic role requires strong multitasking abilities and a focus on delivering timely, professional support to maintain high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive in the online agent position, and why are they important?

To thrive as an Online Agent, you need strong communication skills, customer service experience, and familiarity with digital platforms or CRM systems. Knowledge of live chat tools, email support software, or ticketing systems is often required, and relevant certifications in customer service or technical support can be advantageous. Problem-solving abilities, patience, and a proactive attitude are crucial soft skills for excelling in this role. These competencies enable Online Agents to effectively address customer inquiries and drive satisfaction in a fast-paced, remote work environment.

How to become an online agent?

To become an online agent, typically you need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or chat platforms. Many employers also require previous experience in customer support or sales, and some roles may require specific certifications or training. Having a reliable internet connection and flexible schedule can also be beneficial.

What are the most commonly searched types of Agent jobs in Indiana?

The most popular types of Agent jobs in Indiana are:

What are popular job titles related to Online Agent jobs in Indiana?

For Online Agent jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Online Agent jobs in Indiana look for?

The top searched job categories for Online Agent jobs in Indiana are:

What cities in Indiana are hiring for Online Agent jobs?

Cities in Indiana with the most Online Agent job openings:

Online Agent jobs near you
Infographic showing various Online Agent job openings in Indiana as of August 2026, with employment types broken down into 64% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $73,677 per year, or $35.4 per hour.

Contact Center Agent

German American

Evansville, IN • On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Job Title: Contact Center Agent

Overview:
As a Contact
Center Agent, you will be the first friendly person that greets clients on
the phone or online and assists them with their banking needs. This role offers a team environment and a
great insight into the world of banking, insurance, and wealth management to
build a foundation for a career in financial services.
What You'll Do:
Day in the Life - Every
day you answer calls, chat requests and emails from our external and internal
customers to assist them with general account questions, debit cards, online
banking and fraud working within a fast-paced call center environment. You will
help clients by verifying account information, assisting with transactions, educating
them on German American products and services, as well as guide them when they
are not sure where to go next by engaging in friendly, meaningful
conversations.

What it Takes - To
thrive in this role you must maintain confidentiality, have the ability to
adapt to change, and listen closely to understand and identify opportunities to
better serve the customer, which will both build and strengthen long-lasting
relationships. We will teach you
everything else.

Bonus Points:

  • Bilingual/Multilingual
  • Customer Service experience
  • Knowledge of Banking

What we can offer you:

  • Medical, dental, vision, STD, LTD, Life
    insurance, etc.
  • 17 days paid time off, 11 paid holidays and
    bereavement leave
  • Education assistance program
  • Paid parental bonding leave
  • Wellness benefits
  • Life event coverage
  • Service awards
  • Financial benefits including 401(k) match,
    stock purchase plan, loan discounts and more
  • National and local discounts on everything from
    computers and vacations to phones and retail shopping
  • Free checking account, checks and discounted
    bank services

This position
will be located at:

Vogel Road, Evansville
4424 Vogel Rd
Evansville, Indiana, 47715
United States
About Us:
German
American Bancorp and its family of financial services companies employ
talented, compassionate people throughout the organization, truly making German
American special. Delivering genuine, customized, personal service with a focus
on truly serving customers and communities well, our employees bring the Shield
of Excellence commitment to life with each and every interaction.

Apply