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Live Chat Representative Jobs (NOW HIRING)

Connexa Worx

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative We are seeking a motivated and dedicated customer service ... Respond promptly to customer inquiries via phone, email, and live chat. * Provide accurate ...

Helpside

HR Representative

Overland Park, KS · On-site

HR Representative ABOUT HELPSIDE For more than 30 years, we have collaborated with and supported ... Answer all incoming client calls, e-mails, and attend to a "live chat" function * Oversee and ...

Connexa Worx

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

We are seeking a motivated and dedicated Customer Service Representative to join our dynamic team ... Respond promptly to customer inquiries via phone, email, and live chat. * Provide accurate ...

MinIO

Business Development Representative

  • Medical

  • Dental

  • Vision

  • Retirement

We are looking for a Business Development Representative to join our growing sales team. In this ... Live Chat Engagement * Serve as primary responder for website live chat inquiries. * Engage ...

Helpside

HR Representative

Overland Park, KS · On-site

HR Representative ABOUT HELPSIDE For more than 30 years, we have collaborated with and supported ... Answer all incoming client calls, e-mails, and attend to a "live chat" function * Oversee and ...

Global Healing

Customer Experience Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Experience Representatives are responsible for helping customers on the phone, by email, live chat, or in person with all of their product or account needs. This requires a thorough ...

Global Healing

Customer Experience Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Experience Representatives are responsible for helping customers on the phone, by email, live chat, or in person with all of their product or account needs. This requires a thorough ...

First Due

Sales Development Representative

$60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sales Development Representative Location : Remote - US Only Country : United States Department ... Own live chat: Engage in real time via Qualified, route serious buyers to the right next step, and ...

Rural King

Customer Service Representative Tier I

Mattoon, IL

$15 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Build Your Career with Rural King Rural King is seeking a Customer Service Representative to ... Respond to customer inquiries through phone, live chat, and other communication channels. * Assist ...

Lux Decor Collection

TikTok Live Host

Sugar Land, TX · On-site

$16 - $22/hr

About Us Lux Decor Collection is looking for energetic, camera-ready TikTok Live Hosts to represent ... Monitor live chat, respond to comments, and create an inviting, high-energy atmosphere * Track ...

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Showing results 21-40

All JobsLive Chat Representative Jobs

Live Chat Representative information

See salary details

$11

$21

$34

How much do live chat representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for live chat representative in the United States is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Live Chat Representative vs Customer Service Agent?

AspectLive Chat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote or call centerCall centers, retail, or online support
Industry UsageCustomer support via live chat platformsCustomer support across various channels
Common Search IntentComparison with other online support rolesGeneral customer service roles

While both roles involve assisting customers, a Live Chat Representative specializes in providing support through online chat platforms, often working remotely. A Customer Service Agent may handle multiple channels like phone, email, or chat, and may work in various environments. The Live Chat Representative focuses on real-time online communication, making it ideal for digital-first companies.

What are the key skills and qualifications needed to thrive as a live chat representative, and why are they important?

To thrive as a Live Chat Representative, you need excellent written communication, fast typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are vital soft skills in this position. These skills ensure efficient resolution of customer inquiries, positive customer experiences, and effective multitasking in a digital environment.

What does a live chat representative do?

A Live Chat Representative is responsible for assisting customers through online chat platforms, providing real-time support and information about products or services. They handle customer inquiries, resolve issues, and ensure a positive customer experience by communicating clearly and efficiently. Live Chat Representatives often work for e-commerce companies, tech firms, or service providers, and must have strong communication and problem-solving skills. Their role is crucial in delivering quick assistance and building customer satisfaction.

What are some common challenges faced by live chat representatives, and how can they be addressed?

Live Chat Representatives often encounter challenges such as managing multiple conversations simultaneously, adapting to varied customer communication styles, and resolving issues efficiently without the benefit of face-to-face cues. To address these, representatives can utilize pre-approved response templates, maintain strong organizational skills, and continuously update their product knowledge. Regular training sessions and collaborating closely with team members can also help in sharing best practices and handling complex customer inquiries more effectively.
More about Live Chat Representative jobs

What cities are hiring for Live Chat Representative jobs?

Cities with the most Live Chat Representative job openings:

What states have the most Live Chat Representative jobs?

States with the most job openings for Live Chat Representative jobs include:

What job categories do people searching Live Chat Representative jobs look for?

The top searched job categories for Live Chat Representative jobs are:

Live Chat Representative jobs near you
Infographic showing various Live Chat Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $44,113 per year, or $21.2 per hour.

Customer Service Representative

Connexa Worx

Fort Worth, TX • On-site

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, PTO

Re-posted 6 days ago

Job description

Customer Service Representative

We are seeking a motivated and dedicated customer service representative to join our dynamic team. In this role, you'll be the first point of contact for our valued customers, providing exceptional service and support through various communication channels, including phone, email, and live chat. Your primary goal will be to ensure customer satisfaction and foster positive relationships.

Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and live chat.
  • Provide accurate information regarding products and services.
  • Assist in resolving customer complaints and issues in a timely manner.
  • Document customer interactions and maintain detailed records.
  • Collaborate with other departments to ensure timely resolution of customer concerns.
  • Follow-up on customer interactions to ensure satisfaction and resolve any outstanding issues.

Qualifications:

  • High school diploma or equivalent; associate's or bachelor's degree preferred.
  • Proven experience in customer service or a related field.
  • Strong communication and interpersonal skills.
  • Ability to handle difficult situations with empathy and professionalism.
  • Proficient in using computers, customer service software, and telephone systems.
  • Strong problem-solving skills and attention to detail.

What We Offer:

  • Full-time, on-site position with growth potential
  • Competitive pay and full benefits (medical, dental, vision, PTO)
  • Training and development support
  • Collaborative team environment
  • Opportunity to work with an innovative, purpose-driven company

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