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Live Chat Representative Jobs in Remote, OR (NOW HIRING)

HAWES MASTER

CREDIT REPRESENTATIVE Lvl 1

Sixes, OR · On-site

$17 - $20.50/hr

Credit Representative Lvl 1 Salary Range $17.00 - $20.50 Hourly Category Customer Service Do you ... Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text.

New

OneMain Financial

Loan Sales Specialist

Roseburg, OR · On-site

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century.

All JobsLive Chat Representative JobsLive Chat Representative Jobs in Remote, OR

Live Chat Representative information

See Remote, OR salary details

$11

$21

$34

How much do live chat representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for live chat representative in Remote, OR is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What does a live chat representative do?

A Live Chat Representative is responsible for assisting customers through online chat platforms, providing real-time support and information about products or services. They handle customer inquiries, resolve issues, and ensure a positive customer experience by communicating clearly and efficiently. Live Chat Representatives often work for e-commerce companies, tech firms, or service providers, and must have strong communication and problem-solving skills. Their role is crucial in delivering quick assistance and building customer satisfaction.

What are the key skills and qualifications needed to thrive as a live chat representative, and why are they important?

To thrive as a Live Chat Representative, you need excellent written communication, fast typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are vital soft skills in this position. These skills ensure efficient resolution of customer inquiries, positive customer experiences, and effective multitasking in a digital environment.

What are some common challenges faced by live chat representatives, and how can they be addressed?

Live Chat Representatives often encounter challenges such as managing multiple conversations simultaneously, adapting to varied customer communication styles, and resolving issues efficiently without the benefit of face-to-face cues. To address these, representatives can utilize pre-approved response templates, maintain strong organizational skills, and continuously update their product knowledge. Regular training sessions and collaborating closely with team members can also help in sharing best practices and handling complex customer inquiries more effectively.

What is the difference between Live Chat Representative vs Customer Service Agent?

AspectLive Chat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote or call centerCall centers, retail, or online support
Industry UsageCustomer support via live chat platformsCustomer support across various channels
Common Search IntentComparison with other online support rolesGeneral customer service roles

While both roles involve assisting customers, a Live Chat Representative specializes in providing support through online chat platforms, often working remotely. A Customer Service Agent may handle multiple channels like phone, email, or chat, and may work in various environments. The Live Chat Representative focuses on real-time online communication, making it ideal for digital-first companies.

What are popular job titles related to Live Chat Representative jobs in Remote, OR?

For Live Chat Representative jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Live Chat Representative jobs in Remote, OR look for?

The top searched job categories for Live Chat Representative jobs in Remote, OR are:

What cities near Remote, OR are hiring for Live Chat Representative jobs?

Cities near Remote, OR with the most Live Chat Representative job openings:

Live Chat Representative jobs near you
Infographic showing various Live Chat Representative job openings in Remote, OR as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 53% Physical, 1% Hybrid, and 46% Remote job distribution, with an average salary of $44,070 per year, or $21.2 per hour.

CREDIT REPRESENTATIVE Lvl 1

HAWES MASTER

Sixes, OR • On-site

$17 - $20.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Job description

Credit Representative Lvl 1

Salary Range $17.00 - $20.50 Hourly Category Customer Service

Do you possess experience in collections and a genuine passion for delivering top-notch customer service while assisting individuals in need? If this describes you, please continue reading!

Professional, the leading national accounts receivable management services provider, currently has immediate openings for Credit Representatives. We are dedicated to transforming the collections industry one call, text, and chat at a time. We offer you the necessary training for success as you help people navigate challenging times. Are you ready to make a difference in the lives of others?

At Professional, we place great importance on how our team interacts with consumers. We aim to ensure that every interaction is both positive and productive. We are in search of individuals who are eager to join our dynamic team and genuinely want to assist others. Using state-of-the-art omni-channel communication technology, you'll have the opportunity to provide exceptional customer service to consumers through text, live chat, email, and phone calls at every touch point.

The position is full-time, 40 hours per week. After training, start times vary with a ½ day Saturday rotation, once a month. During the initial training, hours are from 8am – 5pm and onsite at our Springfield, OR office.

What will you do as a Call Center Credit Representative?

  • Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text.
  • We will train you to take inbound and outbound calls with utmost professionalism and courtesy.
  • Navigate cutting edge Customer Relationship Management (CRM) software
  • Learn negotiation and sales techniques applicable to all industries
  • Negotiate payment agreements, resolve customer concerns and help consumers get out of debt.
  • General computer skills are required with the ability to navigate multiple screens and type 25 words per minute
  • Good decision making skills are required.

Top Reasons to Join Our Team:

  • A stable organization offering an exciting yet challenging employment opportunity,
  • Growth potential, both personally and professionally.
  • Comprehensive training to set you up for success.
  • A supportive, dynamic team environment and Company Culture.
  • The chance to make a meaningful impact by helping people navigate tough times.
  • Great benefits (health, dental & vision Insurance) and eligible the 1st of the month following 60 days.
  • We offer a traditional 401k/Roth Plan with discretionary matching.
  • Paid Time-Off and paid Holidays (after 60 days of employment)
  • Paid Volunteer and Community Outreach Program that allows you to 'help others' in the community,
  • Compensation begins at $17.00 per hour, depending on experience, plus commission.

Apply today and start making a difference with Professional!

EOE/DFW

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