UQ Library - Enjoy a dynamic, people-focused role where you empower students and staff to make the most of UQ's library services
Only open to students currently enrolled at UQ
Casualposition withan hourly rate starting at$51.24plus superannuation of 12%(HEWLevel4) - Based atourVibrant St Lucia Campus.
About This OpportunityWe have a fantastic opportunity for multiple Casual Library Service Officers to join UQ Library and help support teaching, learning, and research across the University.
In this dynamic, front-facing role, you'll be at the heart of the student experience providing high-quality customer service support and helping students and staff confidently navigate library resources, systems, and services. You'll thrive in a collaborative, fast-paced environment, contributing to a responsive and seamless service for the UQ community.
Key responsibilities include:
Providing timely advice on library resources, systems, and support services
Understanding client needs, including technical queries, and offering effective solutions or referrals
Supporting operations across multiple service areas and locations
Contributing to a flexible roster to support service delivery
Please note:
About UQAs part of the UQ community,you'llhave the opportunity to work alongside the brightest minds, who have joined us from all over the world,working together to create a better world.
Join a community where excellence is at the core of our culture, contributions are valued and a range ofbenefits and rewardsare available, such asaccess to exclusive internal-only vacancies and affordable parking from just $6.40 a day.
About YouCurrently enrolled at UQ with a strong understanding of the student experience
Demonstrated experience delivering high-quality customer service, with confidence using a wide range of tools and systems
Proven ability to produce accurate work with strong attention to detail in a fast-paced environment
Highly organised and self-motivated, with clear and effective communication skills
A collaborative and positive team player who contributes to an inclusive and supportive team culture
Comfortable navigating library management systems, or quick to learn new technologies and systems
Interested?For more information about this opportunity, please contactKate McKelliget on k.mckelliget@library.uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team attalent@uq.edu.au,statingthe job reference number (below)in the subject line.
When you apply, pleaseensure you uploadaresumeandcover lettersummarizing how yourbackground aligns to the 'About You' section.
Other InformationAs a casual employee, and in line withFair Work, please note that there is no commitment to ongoing work in this position.
Pre-employment checksmayinclude:verification of theright to work in Australia and criminal history checks.This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.
You mustmaintainunrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
We'rededicated toequity, diversity, and inclusion. Werecognise that career pathways and opportunitiesdiffer, andencourage applications from candidates who may not meet everycriteriabut candemonstratetheir potentialrelativeto opportunity.We'realso happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailingtalent@uq.edu.auor calling +61 7 3365 2623.
Applications closeThursday 28 May2026 at 11.00pm AEST (R-65222).Please note that interviews have been tentatively scheduled forThursday 4 June and Tuesday 9 June. Interviews will be available via Zoom if required.
Please note applications will be reviewed as received. Candidates must be available to start onboarding from Monday 13 July 2026.
We may close this advertisement earlier than scheduled closure date if we receive a high level of interest, to ensure a fair and timely recruitment process. We encourage you to apply as soon as possible.