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Library Services Manager Jobs in Wisconsin (NOW HIRING)

Library Director

Bayside, WI · On-site

$90K - $115K/yr

Administer Member Community Library Services Agreement * Provide a monthly activity report to the ... Managers/City Administrator * Build strong relationships with the library's fiscal agent and meet ...

The Director will ensure excellent daily service to patrons and strong partnerships throughout the ... Managers/City Administrator Build strong relationships with the library's fiscal agent and meet ...

Using the library's integrated library system (ILS), manages patron accounts and the circulation of library materials while maintaining patron confidentiality. Provides excellent customer service ...

Youth Services Manager

Milwaukee, WI · On-site

$31.06 - $35.66/hr

Summary of Job The Youth Services Manager reports to the Library Director and manages the day-to-day operations of the Youth Services Department. This position manages the youth services staff ...

... and information management, digital transformation services, data centers, asset lifecycle ... Iron Mountain is seeking a skilled and detail-oriented Library Project Specialist to join our ...

Knowledge of modern library organization, procedures, policies, mission, goals, and services. Ability to learn the fundamentals of library materials acquisition, budget management, and grant ...

Knowledge of modern library organization, procedures, policies, mission, goals, and services. * Ability to learn the fundamentals of library materials acquisition, budget management, and grant ...

$70K/yr

... Manager, works as part of the branch team and performs basic library work concentrating on service to children and their parents and caregivers. This position requires professional knowledge and ...

New

Library Manager Summary: Under direct supervision of the Library Manager, is responsible for ... and major services Vision Coverage - Eye exams, frames, lenses, and contact lenses Flexible ...

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Showing results 1-20

Library Services Manager information

What are the key skills and qualifications needed to thrive as a Library Services Manager, and why are they important?

To thrive as a Library Services Manager, you need a solid background in library science, organizational management, and information services, typically supported by a Master of Library Science (MLS) degree. Familiarity with integrated library systems (ILS), digital cataloging tools, and resource management software is essential. Strong leadership, communication, and problem-solving skills help foster effective teams and positive patron experiences. These skills ensure efficient library operations, excellent service delivery, and the ability to adapt to evolving community and technological needs.

What does a Library Services Manager do?

A Library Services Manager oversees the daily operations of a library or a library system, ensuring that services meet the needs of the community. They manage staff, develop and implement policies, coordinate library programs, and handle budgeting and resource allocation. Additionally, they may be involved in outreach, technology integration, and maintaining the library's collection. Their role is essential in fostering a positive and resourceful environment for library patrons.

What is the difference between Library Services Manager vs Library Technician?

AspectLibrary Services ManagerLibrary Technician
Required CredentialsBachelor's degree in library science or related field; often requires experience in library managementAssociate's degree or certificate in library technology or related field
Work EnvironmentOversees library operations, manages staff, develops programsAssists with shelving, cataloging, and customer service tasks
Employer & Industry UsagePublic, academic, or special libraries; managerial rolePublic, academic, or special libraries; support staff role

The main difference is that Library Services Managers oversee library operations and staff, requiring more advanced education and experience, while Library Technicians focus on day-to-day support tasks like shelving and cataloging. Both roles are essential but differ in responsibilities and qualifications.

How does a Library Services Manager typically support and lead their team to deliver effective library services?

A Library Services Manager oversees daily operations and provides guidance to library staff, ensuring that services are responsive to community needs. They coordinate training, encourage professional development, and facilitate regular team meetings to address challenges and share updates. Managers often collaborate closely with staff to implement new programs, resolve patron issues, and promote a positive, service-oriented environment. This collaborative leadership style fosters teamwork and helps staff adapt to evolving library technologies and user expectations.
What are the most commonly searched types of Library Services jobs in Wisconsin? The most popular types of Library Services jobs in Wisconsin are:
What cities in Wisconsin are hiring for Library Services Manager jobs? Cities in Wisconsin with the most Library Services Manager job openings:
Infographic showing various Library Services Manager job openings in Wisconsin as of June 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.
Library Program Manager, User Services & Education - Research Office

Library Program Manager, User Services & Education - Research Office

Medical College of Wisconsin

Milwaukee, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Medical College Of Wisconsin rating

8.2

Company rating: 8.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

111th of 536 rated colleges and universities


Job description

Summary

The Library Program ManagerIforUser Services & Education leads and managesreference and educationservicesthat ensureequitableaccess to libraryresources and servicesthatfacilitateexcellence in research, clinicalcare, andeducation.This role overseesdata-informed service delivery, training, andaffiliated useroutreach programs that enhance user engagement anddemonstratemeasurable impact.The Program Manager for User Services & Education leads the design, implementation, and assessment of education and reference initiatives to ensure responsiveness, quality, and continuous improvement.This role manages instructional development, evidence-based practice support, and targeted outreach tooptimizeawareness and effective use of library services.This role worksclosely with the Director,MCWLibraries, to align user services programs, staffing, and performance metrics with the library's strategic goals.

Primary Responsibilities
  • Leads and manages the User Services & Education team, supervising three staff, overseeing daily operations, workloaddistribution, and preparation of activity and assessment reports.

  • Manages theAskthe Library service, including intake, triage, assignment, response, and tracking of requests to ensuretimelyandaccurateservice delivery.

  • Monitors reference and ticket activity toidentifyusage patterns, training gaps, and opportunities for service improvement.

  • Establishes andmaintainsservice standards, workflows, and performance targets to ensure consistency and accountability in research and reference support.

  • Provides advanced reference and research consultations for clinicians, researchers, students, and staff, including expert literaturesearchesandevidencesynthesis support.

  • Develops and executes data-informed affiliated user outreach strategies thatidentifyunderutilized departments and user groups, define target audiences, andestablishengagement plans with measurable outcomes.

  • Designs and delivers library orientations, instructional sessions, and workshops on research tools, databases, information literacy, and evidence-based practice.

  • Coordinates the promotion of library services through presentations, departmental meetings, and institutional communication channels to strengthen visibility and engagement.

  • Develops andmaintainsinstructional materials, research guides, and documentation to support education and reference programs.

  • Trains, mentors, andevaluatesstaff, setting performance goals,monitoringoutcomes, and fostering professional development aligned with institutional priorities.

Knowledge - Skills - Abilities
  • Excellent oral and written communication skills.

  • Strong analytical skills.

  • Ability to use Microsoft Office suiteandstatistical tools.

  • Ability to work independently and as part of a team interdependently with co-workers.

  • Ability to introduce, manage and leadchange.

  • Ability to effectively plan, organize, implementprojects across teams.

  • Ability to effectively supervise staff.

  • Demonstrated evidence of project management and mentoring skills.

  • Demonstrated experience with biomedical or health-related information sources.

  • Demonstrated experience in coordinating,conductingand presenting research projects.

  • Knowledge of the research and education processes in an academic medical environment.

  • Experience in curriculum development and instruction/delivery.

  • Experienceadvisingothers on scholarly communication topics.

  • Experience in successfully managing collaborative projects.

Qualifications

Appropriate experience may be substituted for education on an equivalent basis.

Minimum Required Education: Bachelor's degree

Minimum Required Experience: 6 years

PreferredEducation: Master'sDegreeor higher in Library and Information Science from an ALA accredited institution

PreferredExperience: 5years ofrelatedexperience, preferablyinan academic medical center

Required Certification/Licensure(s):

Preferred Certification/Licensure(s): Medical Library Association Academy of Health InformationProfessionals credentialspreferred

Physical Requirements

Work requires occasionally lifting moderate weight materials, standing, or walking continuously.

Work Environment

Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.

Sensory Acuity

Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.

#LI-AV1

Why MCW?
  • Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options

  • 403B Retirement Package

  • Competitive Vacation and Paid Holidays offered

  • Tuition Reimbursement

  • Paid Parental Leave

  • Employee & Family Assistance Program (EFAP)

  • Pet Insurance

  • On campus Fitness Facility, offering onsite classes

  • Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a brief overview of our benefits see: Benefits Overview

For a full list of positions see: MCW Careers
At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring - Collaborative - Curiosity - Inclusive - Integrity - Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.


MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:

The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.


What Medical College Of Wisconsin employees say

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About Medical College of Wisconsin

Sourced by ZipRecruiter

The Medical College of Wisconsin (MCW) is an industry-leading educational institution located in Milwaukee, WI, US. Being part of the medical and health services sector, MCW's primary mission is to educate and train the next generation of healthcare professionals. MCW offers a wide array of degrees and programs within medical and health sciences, covering everything from medical, graduate, pharmacy and health sciences studies, to continuing professional developments and community engagement initiatives. Founded in 1893, MCW boasts a rich, well-entrenched history in shaping the medical education landscape locally and globally. The institution's core values of knowledge-changing life underline its dedication to incorporating innovative approaches in education and research, commitment to diversity and inclusion, service to the community, integrity, stewardship, and collaboration.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Milwaukee, WI, US

Year founded

1893

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