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Library Services Manager Jobs in Racine, WI (NOW HIRING)

City of Muskego

Circulation Supervisor

Muskego, WI · On-site

$60K - $78K/yr

The Circulation Supervisor directs all circulation services and manages circulation staff. As part of the Library Management Team, the Circulation Supervisor is responsible for assisting in the ...

City of Muskego, WI

Circulation Supervisor

Muskego, WI · On-site

$60K - $78K/yr

As part of the Library Management Team, the Circulation Supervisor is responsible for assisting in the continuous innovation of library services and strategic planning, under the direction of the ...

City of New Berlin

Circulation Aide

New Berlin, WI · On-site

$19.43 - $24.98/hr

POSITION SUMMARY Under immediate supervision, provides prompt and cheerful service to library ... Ability to maintain a regular work schedule and apply time-management skills. QUALIFICATIONS High ...

mkecounty

Community Program Liaison

Milwaukee, WI

$26.88 - $40.31/hr

Operate primarily in the community, conducting outreach and meeting clients in locations such as inpatient hospitals, homes, parks, coffee shops, restaurants, libraries, and jails. Manage service ...

mkecounty

Community Program Liaison

Milwaukee, WI

$26.88 - $40.31/hr

Operate primarily in the community, conducting outreach and meeting clients in locations such as inpatient hospitals, homes, parks, coffee shops, restaurants, libraries, and jails. Manage service ...

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All JobsLibrary Services JobsLibrary Services Manager JobsLibrary Services Manager Jobs in Racine, WI

Library Services Manager information

See Racine, WI salary details

$26.7K

$68.4K

$116.3K

How much do library services manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for library services manager in Racine, WI is $68,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,400.00 and $80,200.00 per year, depending on experience, location, and employer.

What does a library services manager do?

A Library Services Manager oversees the daily operations of a library or a library system, ensuring that services meet the needs of the community. They manage staff, develop and implement policies, coordinate library programs, and handle budgeting and resource allocation. Additionally, they may be involved in outreach, technology integration, and maintaining the library's collection. Their role is essential in fostering a positive and resourceful environment for library patrons.

What are the key skills and qualifications needed to thrive as a library services manager?

To thrive as a Library Services Manager, you need a solid background in library science, organizational management, and information services, typically supported by a Master of Library Science (MLS) degree. Familiarity with integrated library systems (ILS), digital cataloging tools, and resource management software is essential. Strong leadership, communication, and problem-solving skills help foster effective teams and positive patron experiences. These skills ensure efficient library operations, excellent service delivery, and the ability to adapt to evolving community and technological needs.

How does a library services manager typically support and lead their team to deliver effective library services?

A Library Services Manager oversees daily operations and provides guidance to library staff, ensuring that services are responsive to community needs. They coordinate training, encourage professional development, and facilitate regular team meetings to address challenges and share updates. Managers often collaborate closely with staff to implement new programs, resolve patron issues, and promote a positive, service-oriented environment. This collaborative leadership style fosters teamwork and helps staff adapt to evolving library technologies and user expectations.

What is the difference between Library Services Manager vs Library Technician?

AspectLibrary Services ManagerLibrary Technician
Required CredentialsBachelor's degree in library science or related field; often requires experience in library managementAssociate's degree or certificate in library technology or related field
Work EnvironmentOversees library operations, manages staff, develops programsAssists with shelving, cataloging, and customer service tasks
Employer & Industry UsagePublic, academic, or special libraries; managerial rolePublic, academic, or special libraries; support staff role

The main difference is that Library Services Managers oversee library operations and staff, requiring more advanced education and experience, while Library Technicians focus on day-to-day support tasks like shelving and cataloging. Both roles are essential but differ in responsibilities and qualifications.

What cities near Racine, WI are hiring for Library Services Manager jobs?

Cities near Racine, WI with the most Library Services Manager job openings:

Library Services Manager jobs near you
Infographic showing various Library Services Manager job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 2% Contract, and 3% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $68,435 per year, or $32.9 per hour.

LIBRARY CIRCULATION SERVICES REPRESENTATIVE - BILINGUAL

Milwaukee, WI • On-site

City of Milwaukee Wisconsin
See more jobs at City of Milwaukee Wisconsinexternal

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 19 days ago

Job description

Introduction
Library Circulation Services Representative are required to work a full day on Sundays, from 8:30 a.m. to 5:00 p.m.
The Milwaukee Public Library (MPL) is committed to providing the highest quality of service to internal and external customers. In meeting this commitment, employees are knowledgeable, competent, dependable, and courteous in performing their job responsibilities, and they work cooperatively as part of a team.
The City of Milwaukee is proud to employ a diverse workforce dedicated to delivering exceptional service to its residents. If you are passionate about being part of an inclusive team of public servants, please consider the following opportunity.
The Library Circulation Services Representative- Bilingual is currently looking to fill a full-time vacancy. The eligible list created from this position could be used to fill additional vacancies.
Purpose
The Library Circulation Service Representative- Bilingual performs a variety of duties related to circulating physical library materials and providing patron services.
The Library Circulation Services Representative-Bilingual provides translation and interpretation services in Spanish and English.
Essential Functions
Customer Service
  • Serve the public via in-person and telephone customer service in both English and Spanish.
  • Assist patrons with checking out library materials, processing fine payments and refunds; resolve related disputes.
  • Maintain circulation and reference interaction statistics.
  • De-escalate challenging patron interactions within scope and escalate up to supervisors, managers and security staff as appropriate.
  • Answer directional and general informational inquiries regarding library and community services and events.
  • Answer the telephone and transfer calls to appropriate staff members.
  • Assist the public with resources, including self-checkout, pick-up of holds, e-commerce, photocopiers, printers, PCs, and CountyCat.
  • Assist the public with library account registration, renewal and ongoing management of patron accounts.
  • Provide language interpretation and translation for patrons who speak Spanish.

Materials Processing and Presentation
  • Check in, verify, sort and shelve returned, room use, and newly received materials.
  • Troubleshoot Radio Frequency Identification (RFID) tag issues.
  • Route materials for evaluation by collection management staff.
  • Ensure shelves are in proper order, shift and straighten collections.
  • Process materials to and from delivery.
  • Search for and retrieve materials to fill hold requests as assigned by collection management staff.

Systems Support
  • Assist with a variety of administrative tasks, such as opening and closing procedures, processing supplies, sorting mail and handling cash
  • Assist in the training of other personnel.
  • Must work Sundays from 8:30 a.m. to 5:00 p.m.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.
Conditions of Employment
  • Must work Sundays from 8:30 a.m. to 5:00 p.m.
  • Work within the hours of the Milwaukee Public Library system. Branch Libraries are open Monday and Tuesday from 12:00 p.m. to 8:00 p.m., Wednesday through Friday from 10:00 a.m. to 6:00 p.m., Saturday from 9:00 a.m. to 5:00 p.m., and Sunday from 10:00 a.m. to 5:00 p.m.
  • Supply emergency help at other MPL libraries as requested.
  • Lift and move items weighing up to 50 pounds; push and pull wheeled conveyances weighing up to 100 pounds.
  • Work in small spaces, in dusty work conditions, and around noisy equipment at times.
  • Adhere to the MPL dress code policy.

Minimum Requirements
1. Two years of experience performing customer service or paraprofessional functions closely related to the essential functions listed above.
2. Bilingual in Spanish and English, including the ability to provide both translation and interpretation.
Equivalent combinations of education and experience may be considered. For example, an associate degree in a related field such as business, information technology, or liberal arts from an accredited college may be considered equivalent.
NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates' education as part of the background screening process prior to extending any job offers.
Knowledge, Skills, Abilities & Other Characteristics
Technical
  • Ability to read and understand work-related documents in English, such as policies and procedures, books, and periodicals.
  • Ability to follow instructions and library policies.
  • Ability to precisely sort information alphabetically and numerically.
  • Knowledge of cash and credit card handling practices.
  • Knowledge of basic mathematics to assist in performing monetary transactions and compiling reports.
  • Ability to analyze and troubleshoot circulation issues for patrons.
  • Data entry skills and basic proficiency with Microsoft Word and Excel, email, and the Internet.
  • Ability to maintain accurate records.

Communication, Interpersonal, and Customer Service
  • Ability to work effectively and respectfully with supervisors, coworkers, and library users of various cultural, educational and economic backgrounds, ages and literacy levels.
  • Written communication skills to effectively document information on patron accounts.
  • Verbal communication skills to effectively assist library patrons and positively represent the library.
  • Ability to work well both independently and as a contributing team member.

Organizational and Professionalism
  • Ability to plan, organize, and prioritize workload to meet deadlines.
  • Ability to be prompt, reliable and maintain a good attendance record
  • Ability to exercise discretion, use good judgment, and maintain patron confidentiality.
  • Ability to perform paraprofessional work accurately and rapidly.
  • Problem-solving skills to be able to evaluate and make decisions to resolve problems effectively.
  • Honesty, integrity, and the ability to safeguard library materials and equipment.

Bilingual Communication
  • Verbal communication skills to effectively respond to questions and concerns received from the public, in Spanish and in English.
  • Written communication skills in both English and Spanish, including the ability to accurately record information and prepare correspondence.
  • Ability to translate and interpret both Spanish and English accurately and efficiently.
  • Ability to interview witnesses, in Spanish and in English, and accurately and concisely document interviews.
  • Ability to read, understand, and process work-related documents, such as correspondence, forms, and reports, in both English and Spanish.

Current Salary
The current wage rate (Pay Range 5AN) is $40,826 annually, and the current resident incentive rate for City of Milwaukee residents is $42,459 annually.
Any employee who holds a position designated as bilingual in the Positions Ordinance shall be paid an additional $2.00 per hour.
BENEFITS
The City of Milwaukee provides a comprehensive benefit program which includes:
  • Wisconsin Retirement System (WRS) Defined Benefit Pension Plan
  • 457 Deferred Compensation Plan
  • Health and Dental Insurance
  • Paid Parental Leave
  • Comprehensive Wellness Program
  • Onsite Clinic Services
  • Onsite Employee Assistance Program
  • Alternative Work Schedules
  • Long-Term Disability Insurance
  • Group Life Insurance
  • Tuition Benefits
  • Paid Vacation
  • 12 Paid Holidays
  • Paid Sick Leave and other paid leaves
  • Flexible Spending Arrangement
  • Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.
Selection Process
THE SELECTION PROCESS will be job-related and will consist of one or more of the following: an evaluation of education, experience, and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.
INITIAL FILING DATE - The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the City's needs have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.
NOTE: Candidates will be required to participate in an assessment of their communication skills related to interpreting and translating English and Spanish.
Additional Information
  • APPLICATIONS and further information may be accessed by visiting www.jobapscloud.com/MIL.
  • If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
  • The Department of Employee Relations is located at City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202

Conclusion
EEO Code 501
The City of Milwaukee values and encourages diversity and is an equal opportunity employer.

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