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Library Information Assistant Jobs (NOW HIRING)

The New York Public Library

The Library is seeking a Library Information Assistant to provide service to patrons of all ages. Information Assistants are responsible for assisting with information queries, providing circulation ...

The Pennsylvania State University

The Information Assistant provides research and reference assistance to library users with an emphasis on support for Microforms and Government Information. This is a public service position ...

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How much do library information assistant jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for library information assistant in the United States is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.15 per hour, depending on experience, location, and employer.

What is a library information assistant?

Library Information Assistants are support staff who help patrons find and use library resources, provide information services, and assist with day-to-day library operations. Their duties may include checking materials in and out, shelving books, answering basic reference questions, and helping visitors use computers or other technology. They play an important role in ensuring that library services run smoothly and that patrons have a positive experience. Library Information Assistants often work under the supervision of librarians and may also help with special events or administrative tasks.

How does a library information assistant typically collaborate with librarians and patrons during a busy day?

Library Information Assistants often work closely with librarians to support daily operations, such as assisting with reference inquiries, managing circulation desks, and organizing materials. They interact directly with patrons, helping them locate resources, use library technology, and understand library policies. On busy days, effective communication and teamwork are essential, as assistants may need to triage requests, support programming, and ensure a welcoming environment for all visitors. This collaborative approach helps maintain efficient library services and enhances the patron experience.

What are the key skills and qualifications needed to thrive as a library information assistant, and why are they important?

To thrive as a Library Information Assistant, you need strong organizational skills, attention to detail, and a basic understanding of library science, often supported by a relevant associate degree or library coursework. Familiarity with integrated library systems (ILS), cataloging software, and digital databases is typically required. Excellent customer service, communication, and problem-solving abilities help build positive experiences for library patrons. These skills ensure efficient library operations, accurate resource management, and high-quality support for users.

What is the difference between Library Information Assistant vs Library Technician?

AspectLibrary Information AssistantLibrary Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationPost-secondary education or certification in library technology
Work EnvironmentPublic, academic, or special libraries; customer service focusMore technical tasks; cataloging, shelving, and equipment maintenance
Job ResponsibilitiesAssisting patrons, managing resources, basic clerical tasksSupporting cataloging, technical processing, and library systems

The Library Information Assistant primarily handles customer service and administrative tasks, while the Library Technician performs more technical duties like cataloging and system support. Both roles are essential in library operations, but they differ in required skills and responsibilities.

What qualifications are needed to be a library information assistant?

A library information assistant typically needs a high school diploma or equivalent, along with good communication and organizational skills. Some positions may require familiarity with library management software or basic computer skills. Certification is not usually required but can be beneficial for advancement.

What cities are hiring for Library Information Assistant jobs?

Cities with the most Library Information Assistant job openings:

What states have the most Library Information Assistant jobs?

States with the most job openings for Library Information Assistant jobs include:

Library Information Assistant jobs near you
Infographic showing various Library Information Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $38,859 per year, or $18.7 per hour.

Library Information Assistant - Riverside Library

Manhattan, NY • On-site

The New York Public Library
Libraries and Archives • 1 - 5K employees

7.5

Company rating: 7.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Great coworkers

People enjoy working here

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Learn more about The New York Public Libraryexternal

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Posted 4 days ago

Job description

Library Information Assistant

The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL's neighborhood libraries in the Bronx, Manhattan, and Staten Island—many of which date to Andrew Carnegie's visionary philanthropy at the turn of the 20th century—are being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials. The Library is seeking a Library Information Assistant to provide service to patrons of all ages. Information Assistants are responsible for assisting with information queries, providing circulation services, and supporting the outreach and programming activities of the Library. They should be a creative customer service expert with a passion for helping people explore resources in ways that allow them to follow their interests and discover new ones.

Key Responsibilities

Under the general supervision of the Library Manager, a Library Information Assistant:

  • Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resources
  • Answers questions from the public in person, over the telephone and electronically
  • Performs community outreach to promote and increase public participation and use of library services
  • Assists in planning and delivering library programs for children, teens and/or adults
  • Instructs patrons on the use of the Internet, computer applications and other Library services
  • Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures
  • Ensures patrons follow library policies and procedures
  • May take responsibility for the facility, staff and operations in the absence of the Library Manager
  • Performs other related duties as required
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About New York Public Library

Sourced by ZipRecruiter

The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations--including research and branch libraries--throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.

Industry

Libraries and archives

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1895

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Hours and flexibility

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