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Library Information Assistant Jobs in Ontario (NOW HIRING)

Kenora

Student Library Page

Kenora, ON

CA$16.60/hr

Lastly, you will assist with various stages of library programming and materials processing. Hours ... Personal information is collected under the authority of the Municipal Freedom of Information and ...

City of Ottawa

Mobile Services Assistant

Ottawa, ON · On-site

CA$32.08 - CA$37.54/hr

CUPE 503 - Library/Casual - Public Service Job Salary Information: $32.081 - $37.536 per hour (2026 rates of pay) Location: Greenboro Branch, 363 Lorry Greenberg Drive City: Ottawa, ON Job Category:

Uottawa

CA$68K - CA$86K/yr

... library system, point-of-sale terminals, self-borrowing devices, and the interlibrary loan system, to assist users with problems. Explain to users the status of their files and provide information on ...

Uottawa

Intermediate Technician, User Engagement

Ottawa, ON · On-site

CA$68K - CA$86K/yr

... library system, point-of-sale terminals, self-borrowing devices, and the interlibrary loan system, to assist users with problems. Explain to users the status of their files and provide information on ...

City of Ottawa

Customer Service Assistant

Ottawa, ON

CA$32.08 - CA$37.54/hr

CUPE 503 - Library/Full Time - Public Service Job Salary Information: $32.081 - $37.536 per hour (2026 rates of pay) Location: Sunnyside Branch, 1049 Bank Street City: Ottawa, ON Job Category: Ottawa ...

Omers

Specialist, Information Management

Toronto, ON · Hybrid

CA$72K - CA$108K/yr

... * Assist with the design, implementation, and enhancement of information lifecycle management ... Degree or diploma in Information Studies, Information Management, Library and Information Science ...

Wing Assistant

Website Manager

Toronto, ON · Remote

CA$110K - CA$135K/yr

... design system and "template library" for rapid deployment across campaigns. Day-to-day ... information. These tools assist our recruitment team but do not replace human judgment. Final ...

Wing Assistant

Web Presence Specialist

Toronto, ON · Remote

CA$110K - CA$135K/yr

... design system and "template library" for rapid deployment across campaigns. Day-to-day ... information. These tools assist our recruitment team but do not replace human judgment. Final ...

Education Authority

... of library activities, using ICT, extra curricular activities and other duties. * Provide ... Further information can be accessed at NI Direct or the Department of Justice. APPLICANT GUIDANCE ...

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Library Information Assistant information

What is a library information assistant?

Library Information Assistants are support staff who help patrons find and use library resources, provide information services, and assist with day-to-day library operations. Their duties may include checking materials in and out, shelving books, answering basic reference questions, and helping visitors use computers or other technology. They play an important role in ensuring that library services run smoothly and that patrons have a positive experience. Library Information Assistants often work under the supervision of librarians and may also help with special events or administrative tasks.

How does a library information assistant typically collaborate with librarians and patrons during a busy day?

Library Information Assistants often work closely with librarians to support daily operations, such as assisting with reference inquiries, managing circulation desks, and organizing materials. They interact directly with patrons, helping them locate resources, use library technology, and understand library policies. On busy days, effective communication and teamwork are essential, as assistants may need to triage requests, support programming, and ensure a welcoming environment for all visitors. This collaborative approach helps maintain efficient library services and enhances the patron experience.

What are the key skills and qualifications needed to thrive as a library information assistant, and why are they important?

To thrive as a Library Information Assistant, you need strong organizational skills, attention to detail, and a basic understanding of library science, often supported by a relevant associate degree or library coursework. Familiarity with integrated library systems (ILS), cataloging software, and digital databases is typically required. Excellent customer service, communication, and problem-solving abilities help build positive experiences for library patrons. These skills ensure efficient library operations, accurate resource management, and high-quality support for users.

What is the difference between Library Information Assistant vs Library Technician?

AspectLibrary Information AssistantLibrary Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationPost-secondary education or certification in library technology
Work EnvironmentPublic, academic, or special libraries; customer service focusMore technical tasks; cataloging, shelving, and equipment maintenance
Job ResponsibilitiesAssisting patrons, managing resources, basic clerical tasksSupporting cataloging, technical processing, and library systems

The Library Information Assistant primarily handles customer service and administrative tasks, while the Library Technician performs more technical duties like cataloging and system support. Both roles are essential in library operations, but they differ in required skills and responsibilities.

What qualifications are needed to be a library information assistant?

A library information assistant typically needs a high school diploma or equivalent, along with good communication and organizational skills. Some positions may require familiarity with library management software or basic computer skills. Certification is not usually required but can be beneficial for advancement.
Library Information Assistant jobs near you
Infographic showing various Library Information Assistant job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Library Assistant - Access Services

University of Guelph

Guelph, ON • On-site

Full-time

Posted 10 days ago

Job description

Department: Library Learning and Curriculum Support
Position covered by the Collective Agreement with USW Local 4120

Temporary full-time from 09/18/2026 to 08/13/2027

Temporary Absence of the Regular Incumbent

If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant. 
Career Opportunities (sapsf.com)

General Purpose
As part of the Learning & Curriculum Support team, Access Services develops and implements services that connect library users with experts, collections, technology, and spaces to help users study, engage in research, learn and explore. We do this by providing timely, proactive patron services in Circulation, Research Help, Interlibrary Loan services, and Stack Maintenance.
 
As members of the Ontario Council of University Libraries (OCUL) network and partner in the shared OMNI discovery system with other Ontario universities, the Access Services Assistant uses a shared library catalogue and patron database to assist faculty, students, staff and researchers. They provide immediate instruction and support to patrons accessing and using library resources and services in-person, by phone, by email, and by chat. Access Services Assistants are also responsible for all aspects of Resource Sharing and Interlibrary Loan for the University of Guelph community. This position is a member of a team of staff that provides services at the Library's Ask Us Desk during days, evenings, late nights and weekends. Team members are expected to perform a variety of duties in a fast-paced, frontline service environment.
 
Duties and Responsibilities
The Access Services Assistant reports to the Manager, Access Services, and is responsible for the following:
  • Patron services and instruction on library resources including communicating and enforcing library policies, instructing students on finding research resources, creating and managing patron accounts, troubleshooting technology and access issues, ensuring confidentiality and privacy for Library users, and referring library users to specialized supports based on their needs.
  • Resource Sharing and Interlibrary Loan services including assessing requests for copyright compliance, creating AODA compliant digital documents, fulfilling requests, and liaising with partner libraries.
  • Team collaboration and student staff training support including attending and participating in team and library meetings, serving on committees, assisting supervisory staff to train and guide student library assistants, and offering peer support to fellow Access Services Assistants in the performance of their work.

Requirements

Two (2) year Library Technician Diploma and at least 6 (six) months relevant library work experience or an equivalent combination of education and experience.  Advanced digital fluency, including proficiency in library systems, e-learning technologies and content management platforms as well as an ability to create, edit and manage online documents and files. Outstanding customer service ethic and proven customer service skills. Excellent verbal and written communication skills. Ability to build positive relationships with stakeholders and to exercise empathy, diplomacy and tact while working under pressure. Strong self-motivation and dependability.  Ability to work independently and in teams. Strong information organization and retrieval skills. Demonstrated problem-solving ability and willingness to take initiative in a service environment. Awareness of equity, diversity, inclusion, and accessibility principles in service delivery. Strong understanding of the academic environment and library user services.
 
Preferred Qualifications
A bachelor's degree in any subject. Evidence of education or experience in library user services, interlibrary loan, copyright, records management training and/or certificate.
Evidence of training or experience in the Alma LSP environment.

Employee Type: Temporary covering regular incumbent
Position Number: 10400089 
Classification: USW, Local 4120 Salary: Band 4

USW Local 4120 Wage Grid

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 08/17/2026  
Closing Date: 08/23/2026 

Apply