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The New York Public Library

Description Overview The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL ...

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How much do library information jobs pay per year?

As of Aug 28, 2026, the average yearly pay for library information in the United States is $72,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $85,500.00 per year, depending on experience, location, and employer.

What is a library information specialist?

Library information specialists are professionals who manage, organize, and provide access to information resources in libraries. They help patrons locate books, digital materials, and other resources, and often assist with research and the use of technology. These specialists may also develop educational programs and maintain library databases, ensuring that information is accessible and up-to-date. Their role is crucial in supporting information literacy and lifelong learning within communities.

What are the key skills and qualifications needed to thrive as a library information specialist?

To thrive as a Library Information Specialist, you need a solid understanding of information organization, research methods, and often a degree in library or information science. Familiarity with integrated library systems (ILS), cataloging tools like MARC, and digital resource platforms is typically required. Strong customer service, communication, and problem-solving abilities help you effectively assist patrons and collaborate with colleagues. These skills ensure efficient information access, resource management, and a welcoming environment for library users.

What are some common challenges faced by professionals in library information roles, and how can they be addressed?

Professionals in Library Information roles often encounter challenges such as adapting to rapidly evolving digital technologies, balancing traditional library services with growing user expectations for online resources, and managing large volumes of information efficiently. Addressing these challenges involves staying updated on the latest library management systems, participating in ongoing professional development, and fostering effective communication with both patrons and colleagues. Collaboration with IT teams and continuous learning are key to ensuring that library services remain relevant and accessible.

What is the difference between Library Information vs Library Technician?

AspectLibrary InformationLibrary Technician
Required CredentialsTypically a Bachelor's degree in Library Science or related fieldUsually a post-secondary certificate or associate degree in library technology
Work EnvironmentPublic, academic, or special libraries; administrative rolesPublic, academic, or special libraries; technical support roles
Employer & Industry UsageLibraries, educational institutions, government agenciesLibraries, schools, archives, information centers
Common Search & ComparisonFocuses on managing information resources, library policies, and user servicesFocuses on technical support, cataloging, and assisting with library resources

Library Information professionals typically hold a bachelor's degree and focus on managing library resources and services, while Library Technicians usually have a certificate or associate degree, providing technical support and cataloging assistance. Both roles are essential in library operations but differ in education level and job responsibilities.

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Library Information jobs near you
Infographic showing various Library Information job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $72,983 per year, or $35.1 per hour.

Library Information Assistant-Morrisania Library

Bronx, NY

The New York Public Library
Libraries and Archives • 1 - 5K employees

7.5

Company rating: 7.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Great coworkers

People enjoy working here

Good employer

Learn more about The New York Public Libraryexternal

Full-time

Re-posted 21 days ago

Job description

Description
Overview
The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL’s neighborhood libraries in the Bronx, Manhattan, and Staten Island—many of which date to Andrew Carnegie’s visionary philanthropy at the turn of the 20th century—are being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials.  

The Library is seeking a Library Information Assistant to provide service to patrons of all ages.  Information Assistants are responsible for assisting with information queries, providing circulation services, and supporting the outreach and programming activities of the Library. They should be a creative customer service expert with a passion for helping people explore resources in ways that allow them to follow their interests and discover new ones.

Key Responsibilities
Under the general supervision of the Library Manager, a Library Information Assistant:
  • Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resources
  • Answers questions from the public in person, over the telephone and electronically
  • Performs community outreach to promote and increase public participation and use of library services
  • Assists in planning and delivering library programs for children, teens and/or adults
  • Instructs patrons on the use of the Internet, computer applications and other Library services
  • Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures
  • Ensures patrons follow library policies and procedures
  • May take responsibility for the facility, staff and operations in the absence of the Library Manager
  • Performs other related duties as required

Required Education, Experience & Skills
Required Education & Experience
  • Bachelor’s degree required, preferably with a strong, well-rounded liberal arts background
  • Successfully demonstrated public service experience with the ability to work well with a diverse patronage
  • Demonstrated interpersonal, oral, and written communication skills
  • Successfully demonstrated ability to work as part of a team
  • Appreciation of literature and desire to encourage reading in others
  • Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously
  • Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devices
  • Demonstrated knowledge of computer services including on-line searching, social media and reference resources and databases



Preferred Qualifications
Preferred Qualifications
  • Experience creating, conducting and/or participating in community training, programming and outreach preferred
  • Experience working with young adults

More...
Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine.  Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager.  The Library will consider such requests on a case by case basis, depending upon the Library’s operational needs, among other factors.  The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice.  Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library’s vaccination policy should contact hrservicecenter@nypl.org for instructions on how to submit the required information for the evaluation of their exemption request.

Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems 
  • Be Curious in all aspects of your work
Physical Duties
  • Lifting up to 15 lbs.
  • Sitting and standing for periods of time
  • Daily use of a computer

Physical Required?
No
Union/Non Union
Local 1930
Schedule
35 hours per week to be scheduled during regular branch hours
New York Public Library logo

About New York Public Library

Sourced by ZipRecruiter

The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations--including research and branch libraries--throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.

Industry

Libraries and archives

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1895

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Hours and flexibility

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