SummaryWHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
- Position(s) are to be filled in following area(s):
- TS - Communications and Liaison - Communications and Liaison
- Remain in POD - The vacancy will be filled at the selectee's official permanent position of record, post-of-duty (POD).
REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSLearn more about this agencyDutiesHelp
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- As Team Leader, exercises significant and continuing authority in planning, directing, coordinating, and controlling the overall process of the review of assignments.
- Communicates the Service's mission, vision, and values to team members and ensures integration into overall goals, objectives, strategies, work plans, products and services.
- Articulates work assignments, projects, problem areas, significant issues, and deadlines for completion to team members. Leads the team in identifying, distributing, and balancing workload based on established workflow and skill levels. Makes adjustments to complete work assignments based on priorities and/or deadlines. Ensures integration of team members in developing final team products.
- Provides guidance in the selection and application of appropriate problem-solving methods and techniques for team members. Advice includes work methods, practices, and procedures relative to the work assignment/project, as well as providing assistance in identifying parameters to viable solutions.
- Ensures team members are trained in team-building methods and techniques in addition to accomplishing tasks/projects as a "team". Serves as coach, facilitator, and/or negotiator in coordinating team initiatives and in consensus-building activities among team members.
STANDARD POSITION DESCRIPTIONS (SPD): PD94765
Visit the IRS SPD Library to access the position descriptions.
RequirementsHelp
Conditions of employment- Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTIONQualificationsFederal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement.
SPECIALIZED EXPERIENCE GRADE-14: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience must include:
- Coordinating assignments and tracking tasks;
- Reviewing, editing and publishing written content;
- Providing feedback on AP Style and other IRS writing standards;
- Assuring message consistency of communications delivered across multiple platforms and providing updates to management on team accomplishments and deliverables;
- Writing for IRS intranet and internet;
- Developing IRS Strategic Communications Plans
- Establishing working relationships with people from a variety of technical backgrounds and staff at executive levels
- Utilizing team building methods and techniques to facilitate, coordinate, coach, and resolve problems;
- Setting work objectives, organize resources to meet objectives in a timely and efficient manner;
- Developing responses to media inquiries
ANDYou must also meet the following requirement(s):- TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens"
- TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions.
For more information on qualifications please refer to
OPM's Qualifications Standards.
EducationA college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
Additional information- Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty.
- In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
- Additional jobs may be filled from this announcement or any other source to fill these vacancies.
- Alternative work schedule, staggered work hours may be available.
- Salary: General Schedule (GS) Locality Pay tables may be found under Salaries & Wages.
Cost-of-Living Allowances (COLA): The following locations include COLA. See COLA Rates 2026.
- (AK3237) 949 E 36 Ave Anchorage, AK
- (HI8469) 1003 Bishop St Honolulu, HI
- (HI6575) 2200 Main St Wailuku, HI
- (PR4066) Carr 28 Km 2.0 Bayamon, PR
- (PR4064) 200 Av Rafael Cordero Caguas, PR
- (PR3930) 7 Tabonuco St Guaynabo, PR
- (PR4001) 48 Carr 165 Guaynabo, PR
- (PR4065) 103 Ortegon Av Guaynabo, PR
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
BenefitsHelp
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the
Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
