ZipRecruiter

Log In

1

Library Customer Service Assistant Jobs in Utah (NOW HIRING)

Vineyard City

Library Aide Part-Time

Vineyard, UT · On-site

$15/hr

Welcome patrons and provide friendly, professional customer service. * Assist patrons with basic questions, directions, and use of library resources. * Check library materials in and out using the ...

Vineyard City

Library Aide Part-Time

Vineyard, UT · On-site

Welcome patrons and provide friendly, professional customer service. * Assist patrons with basic questions, directions, and use of library resources. * Check library materials in and out using the ...

New

Vineyard City

Library Aide Part-Time

Vineyard, UT

$12.75 - $15.25/hr

Welcome patrons and provide friendly, professional customer service. * Assist patrons with basic questions, directions, and use of library resources. * Check library materials in and out using the ...

New

Snow College

Front Desk Library Assistant

Ephraim, UT · On-site

$15 - $15.25/hr

Continuous Description The Library Assistant is responsible for opening the library and overseeing ... Strong customer services and communication skills * Ability to interact professionally with ...

Salt Lake County

Librarian - Teen

South Jordan, UT

Plans, coordinates, and provides library programs and outreach services. Assists customers in the use of personal computers and electronic resources. MINIMUM QUALIFICATIONS Master's degree from an ...

University of Utah

Library Aide

Salt Lake City, UT · On-site

$13/hr

The Eccles Library is open 7am to 5pm, Monday-Friday. Shifts may be required during any of those ... Minimum Qualifications Six months clerical or customer service experience required or equivalency ...

next page

Showing results 1-20

All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Utah

Library Customer Service Assistant information

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Utah? For Library Customer Service Assistant jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Utah look for? The top searched job categories for Library Customer Service Assistant jobs in Utah are:
What cities in Utah are hiring for Library Customer Service Assistant jobs? Cities in Utah with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you

Library Aide Part-Time

Vineyard City

Vineyard, UT • On-site

$15/hr

Part-time

Posted 5 days ago

Job description

About Vineyard City
Vineyard City is one of Utah's fastest-growing communities, committed to providing exceptional public services that enrich the lives of our residents. Our library serves as a welcoming community hub where residents of all ages can discover resources, participate in engaging programs, and connect with one another.
We are seeking enthusiastic, customer-focused Library Aides to support daily library operations and help create an inviting, organized, and engaging environment for our community.
Position Summary
The Library Aide supports the daily operations of the Vineyard City Library by providing excellent customer service, assisting patrons, maintaining library collections, supporting library programs and events, assisting with library marketing and social media, and performing a variety of clerical and administrative duties. This position plays an important role in creating a positive experience for patrons while supporting the growth of the City's public library.
Essential Duties and Responsibilities
Responsibilities include, but are not limited to:
  • Welcome patrons and provide friendly, professional customer service.
  • Assist patrons with basic questions, directions, and use of library resources.
  • Check library materials in and out using the library circulation system.
  • Shelve, organize, and maintain library materials according to library standards.
  • Prepare new library materials for circulation, including labeling and processing.
  • Maintain a clean, organized, and welcoming library environment.
  • Assist with library programs, special events, and community outreach activities.
  • Support library staff with clerical and administrative tasks.
  • Assist in creating flyers, graphics, and promotional materials using Canva or similar software.
  • Help manage the library's social media by creating content, scheduling posts, photographing events when appropriate, and promoting library services and programs.
  • Follow all library policies, procedures, and confidentiality requirements.
  • Perform other related duties as assigned.
Program Support & Community Engagement
Library Aides play an active role in supporting community engagement by:
  • Assisting with the setup, facilitation, and cleanup of library programs and events.
  • Supporting outreach efforts that encourage community participation.
  • Creating promotional materials for library programs and services.
  • Helping maintain an active and engaging social media presence.
  • Assisting with event photography and digital communications when appropriate.
Minimum Qualifications
Education & Experience
  • High school diploma or equivalent.
  • One (1) year of experience in a library, customer service, education, recreation, community programming, or a related field.

OR
  • An equivalent combination of education and experience.
Knowledge, Skills & Abilities
Successful candidates will demonstrate:
  • Knowledge of library operations, circulation procedures, and collection organization.
  • Strong customer service and interpersonal skills.
  • Excellent verbal and written communication skills.
  • Ability to organize work, prioritize tasks, and maintain attention to detail.
  • Experience using Microsoft Office Suite, Google Workspace, and general office technology.
  • Ability to learn library software and circulation systems.
  • Experience using Canva or similar graphic design software is preferred.
  • Familiarity with social media platforms and digital communication.
  • Ability to create engaging promotional content for library programs.
  • Ability to establish positive working relationships with patrons, volunteers, city staff, and community organizations.
  • Ability to work independently while contributing to a collaborative team environment.
  • Flexibility to adapt to the evolving needs of a growing community library.
Work Schedule
Applicants must be available to consistently work one of the following assigned schedules:
Morning Library Aide
  • Monday-Thursday: 8:00 a.m. - 2:00 p.m.
  • Friday: 8:00 a.m. - 12:00 p.m.
  • Approximately 28 hours per week
Afternoon Library Aide
  • Monday-Thursday: 2:00 p.m. - 8:00 p.m.
  • No Friday hours
  • Approximately 24 hours per week
Work Environment
Work is performed in a public library and office environment with frequent interaction with patrons of all ages. The position requires standing, walking, bending, reaching, lifting materials weighing up to 20 pounds, and regular use of computers, library software, and office equipment. Strong organizational skills, attention to detail, and adaptability are essential in supporting the evolving needs of Vineyard City's growing library.
Why Join Vineyard City?
The Vineyard City Library is a welcoming and growing community resource that provides opportunities for lifelong learning, creativity, and connection. As a Library Aide, you'll have the opportunity to make a positive impact by helping residents access valuable resources, supporting engaging community programs, and contributing to a friendly, service-oriented team dedicated to enriching the lives of our community.

Apply