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Library Customer Service Assistant Jobs in Utah (NOW HIRING)

City of Logan

Library Customer Assistant

Logan, UT · On-site

$15 - $18/hr

Service desk shifts: welcome patrons to the library; answer phone calls; assist patrons in locating ... General: provide excellent customer service; prioritize patron privacy; work on assigned tasks and ...

Salt Lake County

Customer Service Specialist

Herriman, UT · On-site

$15.61 - $23.41/hr

JOB SUMMARY Provides public service in the circulation area to register and issue library cards, check out materials, accept payments for fines and fees, handle inquiries, and resolve customer ...

Salt Lake County

Customer Service Specialist

Herriman, UT

$16 - $21.25/hr

JOB SUMMARY Provides public service in the circulation area to register and issue library cards, check out materials, accept payments for fines and fees, handle inquiries, and resolve customer ...

Hyrum City

Library Page

Hyrum, UT · On-site

$10.50 - $13/hr

Library Page Status: Part Time Non-benefitted Pay Range: $10.50 to $13.00 DOQ Hours: Monday through ... Applicants must have good customer service skills, and computer literacy. Application and Selection:

Hyrum City

Library Page Seasonal

Hyrum, UT · On-site

$10.50 - $13/hr

Library Page Status: Seasonal Part Time Non-benefitted Pay Range: $10.50 to $13.00 DOQ Hours ... Applicants must have good customer service skills, and computer literacy. Application and Selection:

Utah State University

Library Student Aide

Price, UT · On-site

$11/hr

Providing good customer service and attentiveness while answering questions, giving directions, and ... Department of Education Office of Assistant Secretary for Civil Rights 800-421-3481 | OCR@ed.gov ...

Utah State University

Library Student Aide

Price, UT

$11/hr

Providing good customer service and attentiveness while answering questions, giving directions, and ... Department of Education Office of Assistant Secretary for Civil Rights 800-421-3481 | OCR@ed.gov ...

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How much do library customer service assistant jobs pay per hour?

As of May 31, 2026, the average hourly pay for library customer service assistant in Utah is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are popular job titles related to Library Customer Service Assistant jobs in Utah? For Library Customer Service Assistant jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Utah look for? The top searched job categories for Library Customer Service Assistant jobs in Utah are:
What cities in Utah are hiring for Library Customer Service Assistant jobs? Cities in Utah with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you

Library Customer Assistant

City of Logan

Logan, UT • On-site

$15 - $18/hr

Part-time

Posted 11 days ago

Job description

Salary: $15.00 Hourly
Job Type: Part-time
Location: Logan, Utah
Department: Library
FLSA Status: Non-exempt
Appointed Position: No
Job Number: 26-53
Closing Date: May 31, 2026
Description:
The Logan Library is seeking a new employee to help us spark creation, exploration, and collaboration in our community.
Under general supervision, the Library Customer Assistant's primary responsibility will be assisting the public while staffing library service desks.
The part time schedule is 20 hours per week (on average) including weekday, weekend, and evening shifts.
For questions relating to this specific position, please contact Michael Sauers, Library Director, at michael.sauers@loganutah.gov or 435-716-9130.
Qualifications:
  • a high school diploma or equivalent;
  • able to reach, push, pull, sit, squat and move repetitively (with or without a library cart), and also to lift and carry materials up to 50 pounds.

Responsibilities:
Include, but are not limited to:
Service desk shifts: welcome patrons to the library; answer phone calls; assist patrons in locating materials and information; provide information services such as assisting patrons with using analog and digital resources, the online catalog, and library apps; create accounts and issue library cards for new patrons, and renew accounts for existing patrons; properly receive and record money for fines, prints, book sale, etc.; help patrons use computers and other devices; check library materials in and out; empty the book drops; check items for missing pieces and damage; shelve patron holds; sort items onto carts; conduct regular walkabouts; shelve returned items as needed.
Collections work: open shipments; barcode and process new materials; mend damaged items; remove materials from the collection, as determined by the collection Librarians.
Programming: help organize, promote, and staff library events.
General: provide excellent customer service; prioritize patron privacy; work on assigned tasks and special projects as directed by your supervising Librarian or administration; understand and follow complex written and verbal procedures and guidelines; enforce board policies; attend staff meetings and trainings; help with the general upkeep of the library building; stop and report any dangerous or unethical behavior; exemplify the mission and pillars of the Logan Library; uphold the behavior standards listed in the Staff Code of Conduct; represent the library and Logan City in a professional manner. May participate in creating, organizing, and/or delivering public programming related to the relevant collection and/or personal interest.
Knowledge, Skills, and Abilities:
Candidates for this position should have:
  • a desire to serve our community;
  • a willingness to learn, help, and share;
  • excellent customer service skills;
  • an attention to detail;
  • at least a basic understanding of the organization of library collections and of shelving practices (alphabetizing and placing materials in numerical order);
  • the ability to establish and maintain effective working relationships with other staff and the public, including in high-stress situations;
  • the skills to understand complex written and verbal instructions and guidelines in English;
  • practice successfully using common technologies (e.g. computers, tablets, printers, the Internet, email, word processing, mobile phone apps).

Preference will be given to candidates who have:
  • experience working in a library, especially helping patrons find the items or information they are seeking using online resources; barcoding, processing, and mending materials in a variety of formats; and planning and carrying out programs;
  • a knowledge of the Logan Library and the organization of its collections, including the Dewey Decimal Classification system;
  • fluency in the Spanish language.

Essentials:
Essential functions, as determined under the Americans with Disabilities Act, may include the above tasks, knowledge, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions of this class. The approved class specifications are not intended to and do not infer or create any employment, compensation, or contract rights to any person(s). This updated job description supersedes prior descriptions for the same position. Management reserves the right to add or change duties at any time.
Benefits:
Benefits not available to part-time employees.

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