ZipRecruiter

Log In

1

Library Customer Service Assistant Jobs in Ohio (NOW HIRING)

Ohio Jobs

Customer Service Assistant 2

Columbus, OH · On-site

$23.65/hr

Customer Service Assistant 2 Organization: Unemployment Compensation Review Commission Agency Contact Name and Information: Gina King Unposting Date: Aug 22, 2026, 3:59:00 AM Work Location: Franklin ...

previous page

Showing results 41-60

All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Ohio

Library Customer Service Assistant information

See Ohio salary details

$11

$19

$26

How much do library customer service assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for library customer service assistant in Ohio is $19.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.73 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Ohio?

For Library Customer Service Assistant jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Ohio look for?

The top searched job categories for Library Customer Service Assistant jobs in Ohio are:

What cities in Ohio are hiring for Library Customer Service Assistant jobs?

Cities in Ohio with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,598 per year, or $19 per hour.

CUSTOMER SERVICE ASSISTANT

TRC Talent Solutions

Columbus, OH

$16.75 - $23/hr

Full-time

Posted 16 days ago

Job description

CUSTOMER SERVICE ASSISTANT
JOB DUTIES:
Greets applicants, recipients, and visitors and provide necessary linkage with appropriate center staff.
Accepts required verifications from customers and routes to assigned case manager.
Provides support to caseworkers, responds to general inquires.
Conducts initial screening and registration of new applications and secures case files from files area for use by the assigned case manager.
Answers routine questions in reference to case status, benefits issuance, etc.
Mail out customers request for income verification, childcare, public assistance, and PRC applications.
Provide information to appropriate staff in response to inquiries received.
Participate in unit meetings and individual conferences.
Provide coverage for Customer Support Specialist/Unit Aide.
Working, as needed, in a number of different units and departments.
JOB REQUIREMENTS
Previous, verifiable experience working in a professional office or call center environment.
Intermediate level computer skills; data base, MS Word, MS Excel,
Outlook. Excellent communication skills, written and oral.
Flexibility to move from one task to another as needed.
Timeliness and attendance will be monitored closely.
Minimum of a High School diploma or equivalent, some college preferred.
100% clean criminal background is required and will be verified.
Bi-lingual candidates are encouraged to apply.
THESE POSITIONS ARE LONG-TERM, POSSIBLY TEMP-TO-HIRE FOR CANDIDATES WITH GOOD ATTENDANCE AND PERFORMANCE.
THIS POSITION REQUIRES ALL CANDIDATES TO BE FULLY VACCINATED FOR COVID-19, OR SUBMIT TO WEEKLY TESTING. A VACCINATION RECORD OR WEEKLY TEST RESULT WILL BE REQUESTED.
TRC Staffing is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.